“Anna is an exceptional professional both in terms of her ability to lead projects and her ability to guide a client through a complex transformation program. Her skills centre around customer model development covering both process and information to aid in the development of an enterprise wide capability to support customer loyalty and lifecycle modelling. Would I recommend Anna - absolutely.”
Anna-Maree Shaw GAICD
Sydney, New South Wales, Australia
2K followers
500+ connections
Sydney, New South Wales, Australia
2K followers
500+ connections
Über uns
I am a Non-Executive Director and Chief Customer Officer with over 20 years of experience in delivering commercial results and innovating digital solutions across various sectors and markets. I challenge the conventions of customer engagement and drive a systemic transformational agenda that links transformative strategy to the day-to-day revenue, cost, and management of investment in the business.
I have a world-class foundation in marketing strategy and a passion for the role of digital in improving customer experiences and sustainable revenue generation. I have delivered transformation programs in multiple sectors, including retail, financial services, travel, and higher education, to improve customer experiences and drive growth. I am an open, authentic, and approachable leader, respected for building collaborative, human cultures while driving change across complex systems. I hold a Master of Business Administration from Cranfield University and a GAICD from the Australian Institute of Company Directors.
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This is me this week saying my final goodbye’s to Coop. I leave exactly 3 years to the day from when I started and I’ve had the opportunity to work…
This is me this week saying my final goodbye’s to Coop. I leave exactly 3 years to the day from when I started and I’ve had the opportunity to work…
Liked by Anna-Maree Shaw GAICD
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Calling all parents! You're invited to our parent information session at either our Gold Coast, Northern Rivers, or Coffs Harbour campus! The…
Calling all parents! You're invited to our parent information session at either our Gold Coast, Northern Rivers, or Coffs Harbour campus! The…
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Perhaps the question I'm asked most often is: 'How do I get a board role?' There's three key tips I give people in this regard. I've shared them in…
Perhaps the question I'm asked most often is: 'How do I get a board role?' There's three key tips I give people in this regard. I've shared them in…
Liked by Anna-Maree Shaw GAICD
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Congratulations to a wonderful team on an outstanding relaunch. Bonds Ellipsis & Company
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