Cheryl Harris

Cheryl Harris

Brisbane, Queensland, Australia
2K followers 500+ connections

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Cheryl is a trusted consultant in e-commerce retail, sales and customer experience who assists to increase revenue and decrease logistics costs through detailed analysis and engaging customer experiences, resulting in retention plus creation of new business opportunities. Cheryls strength lies in her expert relationship building skills. Cheryl provides direction and advice on cost effective solutions and how to provide greater value in engaging customers through bespoke customer value propositions.
Cheryl's clients include BRW listed companies in various industries including consumer goods, health and Beauty, B2B, manufacturing, retail fashion, e-commerce, electronic software games and pharmaceutical.

The foundations of Cheryls experience is eCommerce retail fashion , sales and marketing, technology, residential construction, manufacturing, logistics, telecommunications and petroleum.
Cheryls passion for helping businesses to become more efficient, leveraging customer value propositions, logistics solutions ,market research and analysis of costs has resulted in a portfolio of over 60 + loyal satisfied customers.

Outside of work you can find cheryl spending time with family and friends, entertaining, keeping fit and studying various areas of personal interest, dabbling in residential property sales and design under her Real Estate license and beach four wheel driving.


Team leadership skills - Trained in behavioral recruitment, mentoring, coaching of team to high performance . Managed large teams of Managers up to 60, Regional Account Managers 12, and smaller teams of 6 using a holistic style. Collaborative and Consultative.

CRM skills - Sales Force expert, Vast experience in retention and acquisition marketing, design and implementation of bespoke CRM. Sourced, managed and implemented G CAST for the Steelbro Group. Ariba contract management through Sales Force. Microsoft CRM skilled. (MSD)

Innovative Project Manager – A strategic planner experienced in optimizing initiatives to achieve maximum ROI. Focused on end to end customer experience, leveraging data analytics, customer behavior, channel feedback and research with technical ability.

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  • Accent Logistics Consulting Graphic
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    Brisbane, Queensland, Australia

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    Australien

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    Brisbane, Queensland, Australia

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    Newstead

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    Brisbane, Queensland, Australia

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    Brisbane, Australia

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    Brisbane, Australia

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    Fortitude Valley, Queensland, Australia

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    Brisbane, Australia

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    National - Based in Brisbane

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    Brisbane

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    Brisbane

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    Brisbane

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    Brisbane

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    Brisbane

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    Brisbane

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    Brisbane

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    Business and Marketing

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    Having a Real Estate Agent Licence allows you to own and manage a real estate agency, and act as principal licensee. A Real Estate Agent Licence also allows you to work as an independent contractor and contract your services to an established agency. Nationally Accredited.

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    Activities and Societies: Provided experience examples of on the job practices, along with assessments in conducting a business sales activity following learned sales process.

    Part of Sales Academy conducted at Australia Post for commercial sales teams.

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    Activities and Societies: 2012 Sales Force , Swinburne University Sales 2010 Netsuite , GCAST, Ezimerchant 2008 Web design, Dreamweaver - Pollack Learning Indesign , Photoshop Business Studies 2009 Leadership Training Freedom Fuels 2003 Planning and Organising Presentations - AIM 2001 LEADS - Personal Development Vodafone Group Plc 2001 Friedman Coaching & Sales Management Vodafone Group Plc

    P & C association The Gap State School - Member

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    Activities and Societies: Residential and Commercial Interior Design

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  • Activities and Societies: Senior School Swim Captain

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    Crime exploration and the way crime shapes personal and social characteristics. The relationship between crime and social class including corporate white collar crime. youth , gender and indigenous crime in all parts of the criminal justice system.

Licenses & Certifications

Volunteer Experience

  • Fund raising co ordinator

    The Gap State School

    - 5 years 7 months

    Children

  • Mud Army Clean up team

    Brisbane City Council

    - Present 10 years 10 months

    Disaster and Humanitarian Relief

    The Brisbane floods devastated New Farm, Rosalie, Goodna and many other Brisbane areas. I registered with 3 other friends to assist in the clean up , we spent 4 days at Goodna and Inala then Newfarm to assist home owners and the council in the clean up of mud and flood damage to Brisbane homes. An extremely rewarding experience to help in the community effort for those less fortunate.

  • Clayfield College Graphic

    Philanthropist

    Clayfield College

    - Present 5 years 7 months

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    The Clayfield College Foundation, along with our Philanthropy Committee is the philanthropic heart of the College, and as such, it plays a vital role in raising funds to transform our students and their education.

    The committee’s mission is to strengthen the ties between education and industries, through the lens of philanthropy. Beyond receiving financial support, we are investing in the long-term future of not only our students, but our community, state and nation.

    On behalf…

    The Clayfield College Foundation, along with our Philanthropy Committee is the philanthropic heart of the College, and as such, it plays a vital role in raising funds to transform our students and their education.

    The committee’s mission is to strengthen the ties between education and industries, through the lens of philanthropy. Beyond receiving financial support, we are investing in the long-term future of not only our students, but our community, state and nation.

    On behalf of the Philanthropy Committee, I seek donations of prizes, sponsorship and in-kind support to raise vital funds at our events. Through supporting our events, your business will be associated with a vibrant, professional learning community.

Courses

  • Real Estate Agent

    4250890

  • XploreWomens Leadership

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Honors & Awards

  • Customer Service and Experience Award

    Bunnings Newstead

    An excellence award given based on customer feedback surrounding service and experience whilst in the Bunnings Newstead store, submitted online or instore to Leaders of the Bunnings Newstead business.

  • Customer Experience Award

    Bunnings Newstead

    An excellence award given based on customer feedback surrounding service and experience whilst in the Bunnings Newstead store, submitted online or instore to Leaders of the Bunnings Newstead business.

  • Outstanding Customer Experience

    Bunnings Newstead

    An excellence award given based on customer feedback surrounding service and experience whilst in the Bunnings Newstead store, submitted online or instore to Leaders of the Bunnings Newstead business.

  • Values Award - Happiness

    Bunnings Newstead

    An award presented as voted by peers in the workplace about living one of the Bunnings values of Happiness.

  • 100% Club Australia Post Startrack

    Australia Post Startrack

    Reached 100% of all measurement targets for 2013 - 2014 year.

  • High Sales Achievement

    Swinburne University of Technology

    Sales academy on site Australia Post training - Won the award for best sales process and implementation of activities.

  • People Management

    Australian Institute of Management

    High Distinction - People Management

Languages

  • Englisch

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