Canny

Prioritization frameworks are supposed to clarify what to build next. Sometimes...they do the opposite. There are many approaches, and it's easy to get confused. That's why we put together this guide! Download it, and you'll learn: ➡️ How top product managers prioritize ➡️ How to choose the best framework for you ➡️ How to develop the products your users will love Get your guide here. ⬇️ https://bit.ly/3SmbOya

Spend less time on manual work. Our new automations help you categorize your feedback faster and more accurately. You can now trigger automations based on your custom field values. For example: • When "Product Area" custom field is "Dashboard" or "Reporting", tag "Analytics" • When "Urgency" custom field is "High", change status to "Under Review" • When "Platform" is "iOS" or "Android", tag "Mobile" Check it out in your Canny account. https://bit.ly/3SvKZHd

Ever wanted to see all the feedback from a specific company on Canny? Now you can! Quickly understand what's most important to key accounts. Focus on keeping them happy and prioritize their feedback in your roadmap. Try it today! https://bit.ly/3XUuKqD

Want more control over who sees your users' info in Canny? 🔒 We've updated our admin permissions to let you control who can access sensitive info in your Users tab. That means you can invite collaborators to Canny without sharing user info with them. Plus, we've made the "Manage teammates" permission free! This is great for anyone who manages admin roles but doesn't use other functionalities. They won't count as paid seats anymore. 🎉 Learn more in this post. https://bit.ly/4eXl7O4

When Canny first started, we didn’t have our roadmapping tools to help us manage our roadmap. We used spreadsheets and wished there was a template to simplify the process. We know that some companies don't need a roadmap tool (yet). That's why we created these templates. They'll help you: ✅ Organize ideas from your users ✅ Tie these ideas to your goals or OKRs ✅ Build better products If you're not ready for a roadmap tool, try these templates instead. 🌟 ⬇️ https://bit.ly/3tB96L4

Customer success is about helping your users get the most value from your product. Our co-founder Sarah Hum shared seven key elements of a winning customer success plan with Custify. Here are the exact steps you can take: 1. Build the foundation of customer success 2. Understand and segment your customers 3. Enhance customer interactions 4. Speed things up with technology and tools 5. Collaborate with other departments 6. Document your processes 7. Always keep improving Check out more in this blog post on Custify. ⬇️ https://bit.ly/4fh6c1i

App Store reviews can have great ideas for your product. Product reviews are full of feedback gems. Now, you can pull all that feedback straight into your Canny account with Autopilot’s AI. We’ve added ten new sources so you can catch every suggestion: • G2 • Capterra • App Store • Google Play • Trustpilot • Trustradius • Product Hunt • Salesforce AppExchange • WordPress • Shopify No need to search through each site separately. Autopilot will find all your feedback and add it to Canny for you! Connect your Canny account to a review source and get feedback in minutes. Not a Canny user? You can still try it with our Free plan. https://bit.ly/4bCugZN

RIP manual work. Hello Canny Autopilot👋 🤖 Learn more in this video from Sarah, our co-founder. 👇 👀 #AI #productmanagement

You likely rely on many teams to bring you user feedback. Support is one of the most important. On top of answering questions, support agents need to find time to pass on that feedback. Ideally, they submit those feature requests quickly and provide the full context. Sooner or later, some feedback will get missed – it's inevitable. That's where Autopilot steps in. If you can rely on AI to automate that task, just imagine how much time your support team can save. Try it for free! #AI #customersupport #featurerequest #feedback https://bit.ly/3Rl4QIP

Ever wished you could read minds? Imagine knowing exactly what your customers think and need. 🧠✨ The voice of the customer (VoC) methodology helps you do just that! #VoC is about collecting and understanding customer feedback to improve your product. Here’s why it matters, according to Brosix CEO Stefan Chekanov: 💬 “VoC gives us real insights that help us create an even better customer experience. Without a nuanced understanding of our users, we’d be shooting in the dark, developing features without any real direction.” Adopt this mindset, and you’ll become the voice of the customer—a real champion of feedback and an advocate for your customers. 💪📈 Find out more in this comprehensive post by Canny. ➡️ https://lnkd.in/dcsVFVXz #CustomerFeedback #VoC #ProductManagement #CustomerExperience #CX #CustomerSuccess