Manulife

From the Archives: 1958 - Two Manulife switchboard operators managing incoming calls at our global headquarters. Reports show the operators would handle more than 1,000 calls per day.

We believe expressing gratitude is more than a single gesture, it’s a collection of moments that foster a culture of appreciation. Throughout the summer, we’ve been celebrating our #WinningTeam with events across our offices, bringing our colleagues together to connect, take a break, and have some well-deserved fun. Here are a few snippets from the past couple months.

On this #InternationalDayOfCharity, we wanted to share a recent activity involving our Global Operations Leadership team during their annual conference. Our colleagues were challenged with assembling bicycles for the local community. The bikes were donated to our community investment partner, Evergreen Canada and will support their learn-to-bike program. #ManulifeImpact Video Description: This group is putting together bikes. They're going to be donated to one of our community investment partners, Evergreen Canada. Evergreen is an amazing nonprofit organization. We actually support a bike program that they have there, which is a learn to bike program. Newcomers, children, anyone that really has never ridden a bike can come together and learn and it gets them outside exercising, the whole bit. So, this crew are putting together the bikes. They then have to pitch them as a collaboration and a group exercise, and the winners will receive $100 into their Impact Hub, where they can donate that back to a charity of their choice. Not everyone has the privilege of owning and riding a bike and we're going to make that happen. Bike Power!

We believe in embracing our differences and cultivating a space where all colleagues can thrive. This year, we pledged our commitment to the Valuable 500, a global organization working to advance disability inclusion. This commitment underscores our ongoing efforts to improve opportunities for people living with disabilities globally. #ManulifeInclusion

Our colleagues celebrated Gratitude Month by recognizing those they work with each and every day. Over the course of the year, colleagues sent over 290,000 thank yous to one another through our recognition platform, Podium. Gratitude is just one of the ways we build on our #WinningTeam and culture. Video Description: Every 63 seconds someone receives recognition in Podium. Over 290,000 Podium recognitions were awarded so far this year. Podium helps our Winning Team thrive! Thank you to all our colleagues who put recognition at the forefront of their teams.

Our CEO Roy Gori recently shared the story of his first summer job and what it taught him about customer service, including the importance of empathy and kindness at work. Read more via The Globe and Mail: https://ow.ly/K3UI50T6QBM

In August, Manulife celebrates Gratitude Month! Expressing gratitude supports physical and mental wellness, strengthens relationships with colleagues, and helps our #WinningTeam thrive. Video Description: The Benefits of Gratitude. 88% of people say that expressing gratitude to colleagues makes them feel happier and more fulfilled. Grateful people have: 23% lower levels of stress, 16% lower diastolic blood pressure and 10% lower systolic blood pressure compared to those less grateful. Those who are more grateful have access to a wider social network, more friends, and better relationships on average.

We’ve released our Q2 2024 results. Check out some highlights from the quarter and visit https://www.manulife.com for more information.

Today we’re celebrating our wonderful interns across the globe! We’re grateful for all of their hard work and contributions to making decisions easier and lives better every day. Pictured are the Global Headquarter interns during their first week. #NationalInternDay

Small steps like taking a short break, connecting with a colleague or friend, or spending a few moments focusing on breathing can go a long way in helping prevent burnout, improve efficiency, and build positive relationships. Let's take a moment to practice breathing and build self-care into our day. #InternationalSelfCareDay