David Bonnefoy

This chapter intends to be a guide to the design, implementation and evaluation of personalised systems. It presents the different aspects that must be studied before the design is even started, and how to avoid pitfalls, in a hands-on approach.

The television as a multi-user device presents some specificities with respect to personalisation. Recommendations should be provided both per viewers as well as for a group. Recognising the inadequacy of traditional user modelling techniques with the constraint of television’s lazy watching usage patterns, this paper presents a new recommendation mechanism based on
anonymous user preferences and dynamic filtering of recommendations.
Results from an initial user study indicate this… Show more

The television as a multi-user device presents some specificities with respect to personalisation. Recommendations should be provided both per viewers as well as for a group. Recognising the inadequacy of traditional user modelling techniques with the constraint of television’s lazy watching usage patterns, this paper presents a new recommendation mechanism based on
anonymous user preferences and dynamic filtering of recommendations.
Results from an initial user study indicate this mechanism was able to provide
content recommendations to individual users within a multi-user environment
with a high level of user satisfaction and without the need for user
authentication or individual preference profile creation. Show less

This chapter focuses on the following aspects of the mobile user experience:
- How to make the best use of available devices, those that the user carries with her or those that become available while she moves; and for each of those devices, how to make the best use of the various modalities (such as sound, video and text) they offer.
- How to ensure that the applications offered to the user are tailored to her specific needs and her specific situation.

The interactive Web seems a natural place for the use of agent technology, to bring access to e-services in dynamic, open and changing environments. However, agent technology is still quite low key in this expanding area of Internet access and e-business space. Part of the reason for this has been the lack of a large-scale test-bed. Some fundamental changes in the development
of agent systems have helped to move the research into the
area of directly addressing high-level… Show more

The interactive Web seems a natural place for the use of agent technology, to bring access to e-services in dynamic, open and changing environments. However, agent technology is still quite low key in this expanding area of Internet access and e-business space. Part of the reason for this has been the lack of a large-scale test-bed. Some fundamental changes in the development
of agent systems have helped to move the research into the
area of directly addressing high-level interoperability: emergence of
a standard, availability of many agent systems for interoperability
testing, better understanding of agent infrastructure, etc. In this paper we look at the developments of agent technology and the challenges, which will enable agent technology to play a key role in the Internet space. This paper describes the design of high-level interoperable agent services through the concept of Agentcities, its motivations, drivers and its implementation. Show less