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A user with 2 edits. Account created on 31 March 2016.
31 March 2016
- 01:4601:46, 31 March 2016 diff hist +3,244 Loyalty business model Undid revision 691291499 by Iss246 (talk) These authors are some of the main authors in this area, and have published some of the key papers. They substantially increase the quality of the content.
- 01:2901:29, 31 March 2016 diff hist +510 m Patient satisfaction →Validity as a metric for evaluating health care quality: The earlier claim was that there is no relationship between patient satisfaction and healthcare quality. A cite and sentence was added with studies showing an association between the two. Tag: Visual edit