HappyOrNot

Imagine turning every piece of customer feedback into a tool for boosting your team's skills. When you use feedback data to shape training programs, you're not just filling gaps—you're building a stronger team. Whether it's training for different departments or gamification to keep employees engaged, the right approach can make all the difference. With HappyOrNot’s real-time feedback, you get the insights you need to create effective training programs that empower your team to deliver exceptional customer experiences. #HappyOrNot #customerfeedback #customerexperience #employeeengagement

When schools actively seek and implement feedback, they show students that their voices matter, creating a positive feedback loop that benefits both the students and the overall school community.   By listening to students, schools can make targeted improvements that boost participation in meal programs and contribute to a healthier, more satisfied student body. It’s time to prioritize student feedback and transform the way we approach school meals. HappyOrNot can help. #HappyOrNot #studentfeedback #feedback #studentsatisfaction

🌟 Customer Spotlight 🌟 Prutasan ni Adan is a specialty grocery store located in Cebu city in the Philippines. They pride themselves on offering a wide variety of fresh, quality produce. Before HappyOrNot, Prutasan ni Adan didn’t have formal systems in place to gather feedback, relying primarily on verbal comments and social media ratings. Committed to delivering an exceptional shopping experience, the store has started using HappyOrNot to better understand and respond to customer needs. By leveraging customer insights, Prutasan ni Adan has been able to address customer concerns quickly and refine and enhance the overall customer experience. We are thrilled to see their commitment to customer satisfaction. 💎 Special thanks to our partner HappyOrNot Authorized Reseller PH (G.U.L.F. Trading Wireless Solutions Corp.) for this collaboration! 📸 G.U.L.F. Trading Wireless Solution Corp.

Any fans of #NoSuchThingAsAFish podcast here? Well, you absolutely have to listen to last week's episode 545. To our great surprise and delight, HappyOrNot was featured on the show! Our Smiley buttons were mentioned alongside Finnish heavy metal bands and other fun facts and inventions from Finland. Tune in starting at minute 53:10 👇 https://lnkd.in/dyq2HHeX Huge thanks and a big green Smiley to James, Anna, Andrew, and Dan! You are the best! 💚

Looking to revolutionize your customer feedback process and gain valuable insights? With Smiley Touch, you receive valuable reports and data in a user-friendly format, enabling you to make informed decisions and take actionable steps to improve your business. Capture instant customer feedback effortlessly and understand the root causes of satisfaction or dissatisfaction and connect them to the time and place to achieve faster time to resolution and proactively improve your performance. #customerfeedback #customerexperience #CX #shopperfeedback #HappyOrNot

We’re excited to welcome Portsmouth Cathedral as a new customer of HappyOrNot! 🏰🎉 Portsmouth Cathedral, a historic and beautiful landmark located in the heart of Portsmouth (UK), has chosen HappyOrNot after seeing our terminals at various sites and hearing about the positive feedback we receive. The Cathedral plans to capture visitors' initial feedback as they leave, using this real-time data to curate an exceptional visitor experience. This feedback will be an essential tool in ensuring that every visit is a memorable one. 💚 We’re thrilled to partner with Portsmouth Cathedral and support their mission to provide a fantastic experience for all visitors! Thank you for choosing HappyOrNot! 📷 Portsmouth Cathedral #customerfeedback #visitorfeedback #customerexperience #CX #HappyOrNot

Every customer has a story, even those who leave empty-handed. In this quick video, our CRO Tim Waterton shares why it's important to capture feedback from all customers, especially the ones who didn’t make a purchase. Understanding their experience helps turn missed opportunities into future successes. Listening to every voice isn't just good practice—it's how you stay ahead. #customerexperience #CX #customerfeedback #retailoperations #retailtechnology #HappyOrNot

#PatientExperience can be complex, with many factors impacting how satisfied people are with their care. We want to hear from you—what’s the biggest pain point in healthcare that needs attention right now?

Customer feedback is more than just data 📊 —it’s a powerful motivator for your team. 🚀 When staff see how their efforts contribute to a positive customer experience, it fuels their passion and drive. By actively seeking and utilizing feedback, you can empower your team, boost their morale, and enhance the overall shopping experience. HappyOrNot can help you use feedback to boost staff motivation. Ask us how! #customerfeedback #customerexperience #CX #employeeexperience #EX #retailoperations #retail #HappyOrNot

Knowing your customer base is crucial. HappyOrNot Demographics helps with this by providing valuable demographic data and combining it with real-time feedback for unparalleled insights. By merging demographic data with customer satisfaction data, you gain a detailed view of your customers, allowing you to: 🔍Uncover hidden opportunities 📊Drill down into feedback from your key audience 📈Make informed decisions, create targeted campaigns, and refine your offerings Use these insights to drive your business forward. #customerfeedback #cx #customerexperience #retaittech #retailtechnology #Happyornot #ai