Which - Our Service - Case Studies

Together we get results

Here are the latest stories and wins from our members

Consumer

Consumer Emma's story Following our advice Emma got BT to remove a default marker from her credit file Mehr lesen

Consumer Kim's Story Our advice stopped Kim having to go to court and receive all costs from John Lewis Mehr lesen

Consumer Sara's story Sara followed our advice and Currys provided a full refund for faulty microwave Mehr lesen

Consumer Christine's story Christine followed our advice to make a S75 claim and received a full refund from her credit card Mehr lesen

Consumer Julie's story Rejecting a faulty cooker hood and following our advice meant Julie received a full refund Mehr lesen

Consumer Nick & Wendy's Story Following our advice to complain to the Financial Ombudsman Service (FOS). Wendy received a full refund from her credit card. Mehr lesen

Consumer Mr Johnson's story Mr Johnson followed our advice and within 2 days he was given a full refund Mehr lesen

Consumer Paul's story After our advice Paul received a full refund within 24 hours Mehr lesen

Consumer Ian's Story Ian followed our robust advice and his wedding booking fee was finally refunded in full, plus costs. Mehr lesen

Consumer Peter's story Exercise bike dispute worth sweating over but following our advice a full refund was provided Mehr lesen

Consumer Erika's story A leaky radiator cost me £300 Mehr lesen

Consumer Lynn Gough's story Credit firm pays after company goes bust Mehr lesen

Consumer John's story Credit firm pays out for caravan claim Mehr lesen

Holidays & travel

Holidays & travel Alexandra's story Alexandra acted on our advice and after an initial low offer, later received a full refund Mehr lesen

Holidays & travel Anne's story Our advice meant Anne got a full refund for a flight cancelled by BA Mehr lesen

Holidays & travel Claire's Story Calling the team made all the difference in getting Claire a full refund Mehr lesen

Holidays & travel Brian's story Package holiday operator delays refund Mehr lesen

Holidays & travel Michael's Story Our advice helped to change unwanted travel vouchers to a cash refund Mehr lesen

Holidays & travel Barry's story Barry acted on our clear advice and a week later received a full refund of his cruise deposit. Mehr lesen

Holidays & travel Ray's Story Emirates left us stranded in Australia Mehr lesen

Home & property

Home & property John's story Following our advice, and challenging for a refund John received a full refund Mehr lesen

Home & property Addie's story Following our advice following a filing error Addie received a full refund Mehr lesen

Home & property Ian's story Following our advice Ian received a full refund Mehr lesen

Home & property Judith's story Following our advice Judith was allowed to exit the contract free of charge and received £175 compensation Mehr lesen

Cars & motoring

Cars & motoring Ken's Story Our advice and a trip to court helped Ken get his parking fine dropped Mehr lesen

Cars & motoring Guy's story Following our advice Guy received a full refund on a parking issue Mehr lesen

Cars & motoring John's story Following our advice, John received a replacement car with all the features he wanted Mehr lesen

Cars & motoring Stuart's story Following our advice Stuart rejected the car and received a full refund based on an inaccurate advert Mehr lesen

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Our advice service is a paid for service provided by W? Ltd. The content of the Site is for general guidance only and should not therefore be regarded as constituting legal or other advice or an offer to provide legal services and should not be relied on as such. Content relating to the law and legal developments featured on this Site are based upon the laws of England and Wales unless otherwise expressly stated. If you need legal advice on a specific matter please contact us.