Shipping policy

Domestic Orders

Your order is processed and shipped from our Los Angeles HQ. Orders are processed within 2 business days of purchase, but may be subject to delay during sale periods and new drops. USPS standard shipping takes approximately 3-5 business days for domestic deliveries. Girls Crew offers free domestic shipping on orders over $100.

UPS does not delivery to PO boxes. In the case that an order is placed via UPS and the delivery address is a PO box, the order will be shipped with the closest USPS option. No refunds or adjustments on shipping will be provided.

International Orders

Standard international shipping takes approximately 7-21 business days for international deliveries. There are options available for expedited shipping at checkout. All shipping costs are non-refundable.

For international orders, a valid phone number and email address is required. Failure to provide this information may result in a delay or non-delivery of your order. Please ensure that you provide this information accurately during the checkout process to avoid any issues.

If shipping addresses are provided in a language other than English, your order will be subject to a delay or cancellation.

We are not responsible for customs or import taxes. If a package is refused for any reason, the customer is responsible for reaching out to us and attempting to have it delivered again. We will not refund a customer if their order is refused.

Please note all delivery times are estimates provided by the shipping courier and cannot be guaranteed. All orders shipping outside of the United States may be subject to courier and/or customs delays.

Girls Crew offers international returns for store credit. Return shipping is not covered for international orders.  Your return must be initiated within 60 days of your delivery date. Your original shipping charges will be excluded from any store credit that is issued.  Unfortunately, we are unable to offer refunds at this time. All returns will be processed as store credit.

Girls Crew does not offer direct exchanges. At this time we are unable to provide prepaid shipping labels for all international orders. Shipping and handling costs are non-refundable.

For any further questions please email: [email protected]