Refund policy

If you are not completely satisfied with your purchase, you may return items for replacement, exchange, or refund within 30 days of purchase.

All returned merchandise must be in original condition. Apparel must be unwashed and unworn. Any non-apparel items must be unused and in original packaging. All shipping and handling fees are non-refundable unless it is determined that the incorrect product was shipped.

To return or exchange merchandise purchase through our online store, contact us at (415) 642-6771 or [email protected]. Please have your contact information and order number available for faster service.

Our hours of operation are Monday through Friday, 9:00 am to 4:00 pm PST.

For more information, please visit our Frequently Asked Questions page.