Global Reporting Initiative (GRI) Index
The Global Reporting Initiative (GRI) provides a set of standards for measuring and communicating performance on environmental, social and corporate governance topics. AT&T has aligned its reporting to the GRI-recommended disclosures since 2008.
Our fiscal year 2023 reporting is prepared in accordance with the GRI Standards. The index below provides AT&T’s information for universal GRI Standards and relevant topic-specific GRI Standards, in alignment with topics identified in AT&T’s most recent assessment.
General Disclosures
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 2-1 | Organizational details |
See our Form 10-K. |
GRI 2-2 | Entities included in the organization’s sustainability reporting |
Our sustainability reporting covers AT&T Inc., unless otherwise noted in the footnotes of our issue briefs. AT&T Inc. is referred to as “we,” “our” or “AT&T” throughout the report and this index. The entities included in our sustainability reporting align with those included in our annual Form 10-K and quarterly financial reports, which cover all company-owned or -controlled operations. For specific data scopes, please see the footnotes in the individual issue briefs. |
GRI 2-3 | Reporting period, frequency and contact point |
Period: Jan. 1–Dec. 31, 2023, aligned to our financial reporting |
GRI 2-4 | Restatement of Information |
Relevant restatements are included in the footnotes of respective issue briefs. |
GRI 2-5 | External assurance |
External assurance was not sought for this GRI report as a whole. AT&T uses an external third-party organization to assure select environmental data. For our 2023 reporting, Environmental Resources Management (ERM) assured Scope 1, 2 and 3 (select categories) greenhouse gas emissions calculations. |
GRI 2-6 | Activities, value chain and other business relationships |
We are a leading provider of telecommunications and technology services globally. For more information, see our Form 10-K and Responsible Supply Chain issue brief. |
GRI 2-7 | Employees | Employee Data (head count as of December 31, 2023)1
Total employees in global workforce: 151,3222 Total permanent (non-temporary) employees in global workforce: 150,375 Total permanent (non-temporary) full-time employees in global workforce: 148,839 Total permanent (non-temporary) part-time employees in global workforce: 1,536 Total temporary employees in global workforce: 947 |
GRI 2-8 | Workers who are not employees |
AT&T is not able to provide this data, as it is confidential. |
GRI 2-9 | Governance structure and composition |
See our Board of Directors website and our most recent Proxy Statement. |
GRI 2-10 | Nomination and selection of the highest governance body |
See our Corporate Governance website and our most recent Proxy Statement. |
GRI 2-11 | Chair of the highest governance body |
See our Corporate Governance website and our most recent Proxy Statement. |
GRI 2-12 | Role of the highest governance body in overseeing the management of impacts |
See the Sustainability section of our most recent Proxy Statement and Corporate Governance website, as well as our issue briefs for information on how our Board of Directors oversees company efforts relative to our most important Corporate Responsibility topics. |
GRI 2-13 | Delegation of responsibility for managing impacts |
See our Corporate Responsibility Oversight page and the Sustainability section of our most recent Proxy Statement. |
GRI 2-14 | Role of the highest governance body in sustainability reporting |
See the Sustainability section of our most recent Proxy Statement. |
GRI 2-15 | Conflicts of interest |
See our Corporate Governance Guidelines, Code of Ethics and most recent Proxy Statement. |
GRI 2-16 | Communication of critical concerns |
See stockholder engagement information in our most recent Proxy Statement. AT&T is not able to provide further data as it is confidential. |
GRI 2-17 | Collective knowledge of the highest governance body |
See our Corporate Governance Guidelines. |
GRI 2-18 | Evaluation of the performance of the highest governance body |
See our most recent Proxy Statement and Corporate Governance Guidelines. |
GRI 2-19 | Remuneration policies |
See our most recent Proxy Statement. |
GRI 2-20 | Process to determine remuneration |
See our most recent Proxy Statement. |
GRI 2-21 | Annual total compensation ratio |
See our most recent Proxy Statement and Annual Report. |
GRI 2-22 | Statement on sustainable development strategy |
See the CEO letter in our 2023 Sustainability Summary. |
GRI 2-23 | Policy commitments |
See our Policies & Commitments page. |
GRI 2-24 | Embedding policy commitments |
See our Policies & Commitments page and our issue briefs for more information on how we embed policy commitments for responsible business conduct in our business activities addressing our most important Corporate Responsibility issues. |
GRI 2-25 | Processes to remediate negative impacts |
See our issue briefs for more information on our managerial and programmatic approach to addressing our most important Corporate Responsibility issues. To evaluate the effectiveness of our remediation processes, we gathered employee feedback on some of our due diligence processes, including our hotlines, in 2023. |
GRI 2-26 | Mechanisms for seeking advice and raising concerns |
See the Ethics & Integrity and Environment, Health & Safety Compliance issue briefs as well as the AT&T Code of Business Conduct. |
GRI 2-27 | Compliance with laws and regulations |
See the AT&T Code of Business Conduct as well as our Ethics & Integrity and Environment, Health & Safety Compliance issue briefs. You may also reference additional issue briefs for information on responsible business conduct in our business activities addressing our most important Corporate Responsibility issues. The total number and the monetary value of fines for instances of non-compliance with laws and regulations is confidential. |
GRI 2-28 | Membership associations |
AT&T contributes to industry associations and coalitions, such as the United States Telecom Association, and other associations that advocate on matters of importance to the industry on behalf of their members. For more information on the memberships and coalitions we support, see our Political Engagement Report as well as our issue briefs . |
GRI 2-29 | Approach to stakeholder engagement |
See our Stakeholder Engagement page. |
GRI 2-30 | Collective bargaining agreements |
See our Human Capital Management issue brief for information on employees covered by collective bargaining agreements. For employees not covered by collective bargaining agreements, the working conditions and terms of employment are not influenced by any other agreements. |
GRI Priority Topics
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-1 | Process to determine material topics |
See our Corporate Responsibility Key Topics. |
GRI 3-2 | List of material topics |
See our Corporate Responsibility Key Topics. |
GRI 203: Indirect Economic Impacts
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Digital Divide issue brief for information on our commitment and work to support broadband affordability, access and adoption, which has wide-ranging economic and social benefits for communities. |
GRI 203-1 | Infrastructure investments and services supported |
See our Network Quality & Reliability, Community Engagement & Philanthropy and Digital Divide issue briefs. |
GRI 203-2 | Significant indirect economic impacts |
GRI 205: Anti-Corruption; GRI 206: Anti-Competitive Behavior
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Ethics & Integrity issue brief and our Code of Business Conduct. |
GRI 205-1 | Operations assessed for risks related to corruption |
For non-confidential information on our compliance process and Anti-Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief. |
GRI 205-2 | Communication and training about anti-corruption policies and procedures |
For non-confidential information on our compliance process and Anti-Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief. |
GRI 205-3 | Confirmed incidents of corruption and actions taken |
AT&T is unable to provide this information, as it is confidential. For non-confidential information on our compliance process and Anti Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief. |
GRI 206-1 | Legal actions for anti-competitive behavior, anti-trust and monopoly practices |
For fiscal year 2023, AT&T had no material losses related to litigation or to non-appealable regulatory decisions involving anti-competitive behavior. AT&T is not able to provide further data, as it is confidential. For information on anti-competitive behavior, see our Ethics & Integrity issue brief and our Code of Business Conduct. |
GRI 302: Energy
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Energy Management issue brief. |
GRI 302-1 | Energy consumption within the organization |
Total fuel consumption within the organization from non-renewable sources, in joules or multiples, and including fuel types used: 8,201,033 GJ. Fuel Types: Natural Gas, Fuel Oil #1, Fuel Oil #2, Diesel, Propane/LNG, Gasoline, CNG, Methanol, Kerosene, Jet Fuel Total fuel consumption within the organization from renewable sources, in joules or multiples, and including fuel types used: 522,818 GJ. Fuel Types: Ethanol, Renewable Diesel, Renewable Methanol In joules, watt-hours or multiples, the total: Electricity consumption: 45,991,315 GJ Energy sold (including electricity, heating, cooling and steam sold) is not applicable. AT&T’s large-scale renewable projects are settled in the energy marketplace and not factored into section 302-1. Total energy consumption within the organization, in joules or multiples: 55 million GJ Standards, methodologies, assumptions and/or calculation tools used: Consumption values are generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). Source of the conversion factors used: Conversion factors are based on published criteria such as U.S. Environmental Protection Agency's Thermal Energy Conversions Technical Reference to convert from native unit of measure (gallons or MMBtu) to MWh, and then from MWh to GJ (x * 3.600). |
GRI 302-2 | Energy consumption outside of the organization |
AT&T does not currently track this information and is working to build the infrastructure and quality controls needed to monitor this data going forward. |
GRI 302-3 | Energy intensity |
Energy intensity ratio for the organization: 44.7 MWh electricity / thousand subscribers Organization-specific metric (the denominator) chosen to calculate the ratio: Thousand subscribers Types of energy included in the intensity ratio; whether fuel, electricity, heating, cooling, steam or all: Electricity consumption in MWh Whether the ratio uses energy consumption within the organization, outside of it or both: Within the organization |
GRI 302-4 | Reduction of energy consumption |
Amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules or multiples: 1,706,998 GJ Types of energy included in the reductions; whether fuel, electricity, heating, cooling, steam or all: Electrical energy Basis for calculating reductions in energy consumption, such as base year or baseline, including the rationale for choosing it: Annual electrical energy savings from historical consumption as baselined for each individual energy efficiency or conservation project. Standards, methodologies, assumptions and/or calculation tools used: Consumption values are generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. |
GRI 302-5 | Reductions in energy requirements of products and services |
AT&T does not track this data, but we expect our device manufacturers to align with best-in-class energy efficiency practices. This alignment includes analyzing the life cycle performance of their devices to estimate energy impacts, incorporating or further developing energy management features on their devices, and establishing energy efficiency goals. Since 2015, AT&T has worked with other companies and industry associations to improve the energy efficiency of internet modems, routers and other in-home equipment through the Small Network Equipment Voluntary Agreement. Under the voluntary agreement, the average weighted power of each category of new small network equipment relative to broadband speed delivered has decreased by up to 87% and has declined every year since 2015, according to the group’s Annual Report. |
GRI 305: Emissions
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Climate Change & Greenhouse Gas Emissions issue brief. |
GRI 305-1 | Direct (Scope 1) GHG emissions |
Gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent: 643,346 MT CO2e. Gases included in the calculation: CO2, CH4, N2O, HFCs, HCFCs and CFCs Biogenic CO2 emissions in metric tons of CO2 equivalent: 25,541 MT CO2e Base year for the calculation: 2015 Rationale for choosing the base year: Consistent with baseline SBTi-approved from Science-based Targets. Emissions in the base year: 1,134,340 MT CO2e Source of the emission factors and the global warming potential (GWP) rates used: The Climate Registry 2023 Default Emission Factors, Location-Based: USEPA eGRID2022 Year 2022 (released 01/30/2024), Market-Based: 2023 Green-e® Residual Mix Emission Rates (2021 Data, released April 2023), IEA CO2 Emissions from Electricity Generation, OECD/IEA, Paris, 2023, DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023), European Residual Mixes 2022 (Published June 1, 2023); Association of Issuing Bodies, United Kingdom Department for Energy Security and Net Zero (DESNZ): Greenhouse gas reporting: conversion factors 2023 (June 2023; see file for advanced users, tab Refrigerant and other), IPCC Sixth Assessment Report (AR6) Consolidation approach for emissions: Operational control Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query. |
GRI 305-2 | Energy indirect (Scope 2) GHG emissions |
Gross location-based energy indirect (Scope 2) GHG emissions in metric tons of CO2e: 4,816,513 MT CO2e Gross market-based energy indirect (Scope 2) GHG emissions in metric tons of CO2e: 3,585,008 MT CO2e Gases included in the calculation: CO2, CH4, N2O Base year for the calculation: 2015 Rationale for choosing the base year: Consistent with baseline SBTi-approved from Science-based Targets. Emissions in the base year: 7,694,918 MT CO2e (Location-based) Context for any significant changes in emissions that triggered recalculations of base year emissions: Approval of Science-based Targets. Source of the emission factors and the global warming potential (GWP) rates used: USEPA eGRID2022 (Domestic), IEA CO2 Emissions from Electricity Generation, OECD/IEA, Paris, 2023, DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023), ENGIE Impact database of supplier/utility emission factors (Domestic), Association of Issuing Bodies – European Residual Mixes 2022 (CRE International), 2023 Green-e® Residual Mix Emissions Rates (Domestic), EPA Center for Corporate Climate Leadership (CCCL) Emission Factors for Greenhouse Gas Inventories (2024) - Table 7, U.S. Energy Information Administration Form EIA-1605 (2010), IPCC Sixth Assessment Report (AR6) Consolidation approach for emissions: Operational control Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query. |
GRI 305-3 | Other indirect (Scope 3) GHG emissions |
Gross other indirect (Scope 3) GHG emissions in metric tons of CO2e: 11,004,731 MT CO2e Note that we expanded our Scope 3 reporting categories to include category 15 (investments). 2022 Scope 3 emissions data, available in our Climate Change & Greenhouse Gas Emissions issue brief, has been recast to reflect this expansion. Gases included in the calculation: CO2, CH4, N2O Biogenic CO2 emissions in metric tons of CO2e: 2,138.6 MT CO2e Other indirect (Scope 3) GHG emissions categories and activities included in the calculation: 1) Purchased Goods & Services, 2) Capital Goods, 3) Fuel & Energy Related Activities, 4) Upstream Transportation & Distribution, 5) Waste Generated in Operations, 6) Business Travel, 7) Employee Commuting, 11) Use of Sold Products, 13) Downstream Leased Assets, and 15) Investments Base year for the calculation: 2015 Rationale for choosing the base year: Consistent with Scope 1 and Scope 2 baseline Emissions in the base year: 16,933,543 MT CO2e Source of the emission factors and the global warming potential (GWP) rates used: U.S. EPA Environmentally-Extended Input-Output (USEEIO) emission factor database, v1.2, 2022 (adjusted for inflation to 2023), CDP supplier-specific self-reported emissions factors, IEA CO2 Emissions from Electricity Generation, OECD/IEA, Paris, 2023 (IEA Fuel Cycle WTT, Adjustment for T&D losses induced emissions), DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023) (WTT – Fuels), EPA Center for Corporate Climate Leadership (CCCL) Emission Factors for Greenhouse Gas Inventories (February 2024), 2023 Climate Registry Default Emission Factors (May 2023), USEPA eGRID 2022 (released 1/30/24), 2023 IEA Electricity T&D Losses (2021 Data), IPCC Sixth Assessment Report (AR6) Consolidation approach for emissions: Operational control Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query. |
GRI 305-4 | GHG emissions intensity |
GHG emissions intensity ratio for the organization: 14.79 MT CO2e/thousand subscribers (Market based) Organization-specific metric (the denominator) chosen to calculate the ratio: Thousand subscribers Types of GHG emissions included in the intensity ratio; whether direct (Scope 1), energy indirect (Scope 2) and/or other indirect (Scope 3): Scope 1 and market-based Scope 2 gross emissions Gases included in the calculation: CO2, CH4, N2O, HFCs, HCFCs and CFCs |
GRI 305-5 | Reduction of GHG emissions |
GHG emissions reduced as a direct result of reduction initiatives, in metric tons of CO2e: 176,714 MT CO2e Gases included in the calculation: CO2, CH4, N2O, HFCs, HCFCs and CFCs Base year or baseline, including the rationale for choosing it: 2022, to highlight year-over-year annualized reductions. Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2) and/or other indirect (Scope 3): Scope 1 and Scope 2 Standards, methodologies, assumptions and/or calculation tools used: Applied eGRID 2022 and IPCC AR6 GWP values to annualized emissions savings from 2023 completed energy reductions activities using non-baseload eGRID emission factors. |
GRI 305-6 | Emissions of ozone-depleting substances (ODS) |
Production, imports and exports of ODS: 44,928 MT CO2e Substances included in the calculation: R-11, R-12, R-22, R-123, R-134a Source of emissions factors used: United Kingdom Department for Energy Security and Net Zero (DESNZ): Greenhouse gas reporting: conversion factors 2023 (June 2023; see file for advanced users, tab Refrigerant and other). Standards, methodologies, assumptions and/or calculation tools used:
|
GRI 305-7 | Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions |
AT&T does not disclose this information. |
GRI 405: Diversity and Equal Opportunity
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Inclusion issue brief. |
GRI 405-1 | Diversity of governance bodies and employees |
Below is data on the age diversity of our employees. For other employee diversity data and information, see our Inclusion issue brief. Percent <30 years old: 13.69% For Board of Directors information, see director tenure and diversity information in our most recent Proxy Statement. |
GRI 405-2 | Ratio of basic salary and remuneration of women to men |
AT&T considers this information confidential and does not report this ratio. For information on our commitment to pay equity, see our Inclusion issue brief. |
GRI 418: Customer Privacy
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Privacy issue brief and the AT&T Privacy Center. |
GRI 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data |
We work hard to protect and safeguard the privacy of consumer and employee information. But like all companies, we are faced with attempts to gain unauthorized access to our customers’ or employees’ data. The details associated with any such events are confidential. For more information on data protection and security, see the AT&T Privacy Center and our Privacy issue brief. |
Network & Data Security
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Network & Data Security issue brief. |
K.A. | Network & data security |
See our Network & Data Security and Network Quality & Reliability issue briefs as well as the AT&T Business: Cybersecurity website. |
Technological Innovation
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Network Quality & Reliability issue brief. |
K.A. | Technology innovation |
See our Network Quality & Reliability issue brief. |
Disaster Response & Relief
Standard Disclosure | Disclosure Title | Standort |
---|---|---|
GRI 3-3 | Management of material topics |
See our Network Quality & Reliability and Community Engagement & Philanthropy issue briefs. |
K.A. | Disaster response & relief |
See our Network Quality & Reliability and Community Engagement & Philanthropy issue briefs. |
Last Updated 3/17/2024
- All results are global unless they are marked as U.S. Data does not include WarnerMedia, DIRECTV or Vrio. Data may not add to 100% due to rounding.
- In 2023, non-guaranteed hour employees made up a minimal portion of our workforce.