Endorsed by Which?

Solarframe Direct Limited

4.8

348 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
348 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Surprisingly quick roof replacement
Customer Service
Quality
Value
We used SolarFrame because they often send leaflets through the door, but also because we visited their showroom in Leeds. We didn't know what we wanted to do (either replace our roof with glass or make it solid) but the showroom really helped us decide. We requested SolarFrame organise a designer to come round while in the showroom, and he came over a few days later. He was able to give us a quote and show us what everything would look like the same hour he arrived, which surprised us. We ended up getting an earlier start date as it was a "simple job", which was proven correct considering the builders managed to do the whole thing in a single day. An electrician turned up the day after the roof went on and did some of the groundwork for our lighting, then the day after the plasterer finished off the build. As this was over Christmas, we then needed to wait for the new year to complete everything. We painted the ceiling in that time so that once the electrician came back and finished the lighting in the new year, it would be easier to paint (would recommend doing this). The electrician went over and above and sorted out a fault in our wiring that was preventing the lights from being hooked up, so many thanks to him. Finally, someone came to touch up and seal any holes. Our coordinator kept us up-to-date on everything during this period and everything went smoothly. This did cost us a surprising amount, however we think that it was worth every penny.
Customer in West Yorkshire Posted on 10/01/2024 , work completed 02/01/2024
The trader replied (on 06/06/2024)
Thank you for your fantastic review.
Conservatory Revamp
Customer Service
Quality
Value
We used Solarframe to replace the frames and roof on our conservatory. We are pleased with the work completed and although we had some issues during the build, Solarframe were good at liaising with us to try and rectify these. We were mostly kept informed of when tradesmen were going to arrive on site and were contacted at various points to check all was going as planned. The tradesmen arrived promptly each day and were polite and hardworking answering any questions we had. The roof is great quality and looks fantastic but we had some issues with the smaller windows in our build, however the fitters, technicians and co-ordinator all worked together to get these finished to our satisfaction. The plastering is of a good standard and the electricians were great and very prompt too. Everyone also tidied up and left everything clean after their part was complete. Overall we are happy with our new conservatory but I would advise others to highlight anything you aren't happy with as Solarframe were happy to put right anything that was not quite up to scratch.
Customer in East Riding of Yorkshire Posted on 01/12/2023 , work completed 27/11/2023
Great product
Customer Service
Quality
Value
Love our doors and huge picture window. Installation done without a hitch despite weight of the glass. Will definitely be using SolarFrame again.
Customer in West Yorkshire Posted on 24/11/2023 , work completed 14/11/2023
Great work and communication
Customer Service
Quality
Value
The planning and work was carried out really efficiently. The location meant the builders had to do loads of lifting and shifting, which they did without complaint. Regular messages through out informing us of the work and dates and times of the upcoming work so we could arrrange access etc. Snags dealt with effectively and promptly, which is all you can ask for when dealing with builders. Overall very pleased with the end result. Thanks
Customer in South Yorkshire Posted on 16/11/2023 , work completed 20/09/2023
Great Job
Customer Service
Quality
Value
We are really pleased with the new roof on our conservatory. Everyone involved was excellent, from Kat coordinating from the office, the electrician Stew, the plasterers Daz and team and especially Maccauley and Billy who worked through the rain. All the team turned up on time, did a great job and cleaned up afterwards. It wasn't the cheapest but having seen the quality of the product and workmanship I would highly recommend Solarframe. Thanks to all the team.
Customer in Derbyshire Posted on 04/11/2023 , work completed 03/11/2023
Excellent service
Customer Service
Quality
Value
From initial phone call to the company to the fitting of new windows we have had excellent service each step of the way. Each member of the team has been extremely professional and friendly with good communication. Andy and Deklan did the fitting and we would definitely ask for them again. Very happy with new windows.
Customer in North Yorkshire Posted on 02/11/2023 , work completed 30/10/2023
Very efficient from start to finish, and great communication throughout
Customer Service
Quality
Value
We had a new conservatory roof made and fitted by Solarframes. From the initial survey to the final sign off, it has been very straightforward with really clear and regular communication. The workmen have been excellent - polite, tidy, and wokr of a high quality. The whole installation was completed within 3 weeks, and we would have no hesitation in using them again.
Customer in South Yorkshire Posted on 25/10/2023 , work completed 23/10/2023
5 star service
Customer Service
Quality
Value
We used SolarFrame to replace a 17 window 6x3m conservatory for an extension with a solid roof and sliding doors. The company really don’t hang around and get to work quickly. The whole process was seamless which was unexpected given the different trades required. All work was completed to a high standard and the workmen were exceptionally tidy and respectful. Having an allocated coordinator throughout was fantastic. Kat is an asset to the company and goes out of her way to answer any queries and concerns. Without her our experience would have been so much different. I have zero complaints and would highly recommend this company. My only regret is that we haven’t done this sooner! My advice…..jump in with two feet, you won’t regret it.
Customer in Derbyshire Posted on 16/10/2023 , work completed 22/09/2023
New Windows and doors
Customer Service
Quality
Value
From start to finish we were treated with the upmost respect. The two fitters Andrew and Declan were absolutely brilliant. They cleaned up at the end of each day and it was spotless. They were polite, friendly and extremely efficient. They made the experience very positive. I would definitely recommend them, they are an asset to SolarFrame. The quality of the product is outstanding and made such a difference to our home. Many thanks to all of the staff involved in this process.
Customer in Lincolnshire Posted on 06/09/2023 , work completed 04/09/2023
Good work.
Customer Service
Quality
Value
We were surprised at the speed with which Lee and Brandon took down our old conservatory and put in place the frame for the new one. All expertly done, and with the minimum of time. The plasterer also, with the minimum of fuss, did an excellent job. Particular mention must be given to Matt who did all the finishing touches. Beautifully done with all the seals etc perfect. Throughout all this, managed so well by Julia - even when the glass supplier let us all down, Julia was still on top of new arrangements and keeping us informed. Thank you to you all. Gail and Roy Brown.
Customer in Derbyshire Posted on 22/08/2023 , work completed 18/08/2023