money.co.uk Reviews

Hi Chaim,

Thank you for taking the time to share your experience with us. We're sorry that you have been unhappy with the emails you have received from us.

I've reached out to you via Trustpilot to request your email address so that I can investigate this further and ensure that you have been removed from future correspondence.

You can also change your email subscription with us anytime by clicking unsubscribe at the top or bottom of any money.co.uk email.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Hi Peter,

Thank you for taking the time to share your experience with us.

We’re sorry you haven’t found what you’re looking for on this occasion. This isn't the experience we want you to have with us.

I've reached out to you via Trustpilot to request your email address to investigate this further. Any additional information you can provide would be incredibly valuable to help us continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Hi Ralph,

Thank you for taking the time to share your experience with us.

We’re sorry you haven’t found what you’re looking for on this occasion.

We know that the savings market is incredibly diverse and this can be overwhelming for our consumers. That's why we work with hundreds of partners who offer FSCS protection to share our best deals to help consumers make confident financial decisions.

Whole of market savings products are included on our savings results pages https://www.money.co.uk/savings-accounts/instant-access-savings/results. While we always order products with our partners first, you can toggle and refine the product results to see all savings products on the market.

You can find out more about how we order our comparisons here: https://www.money.co.uk/how-we-order-our-comparisons

Thank you again for sharing your experience, I have shared this with our customer excellence team. Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Hi Jessica,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that you had a fantastic experience choosing the right instant access account and cash ISA for you.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Hi Defne,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that you love using money.co.uk to find a credit card.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Thank you for the kind comments Belinda.

We really appreciate you taking the time to write a review.

Caitlin (money.co.uk)

Hi Jack,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that you found the site easy to navigate.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Hi Cansu,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that you found the site helpful for banking research.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Thank you for the great review Elaine.

We are really happy you found the information you were looking for on our website.

David (money.co.uk)

Thanks for the review Doug.

It's great to hear our website was able to help you.

Caitlin (money.co.uk)

Hi Brian,
Thank you for taking the time to leave a review about your experience with Money.co.uk. We look forward to helping you out again in the future.
Regards,
Money.co.uk customer service team

Thank you for contacting us.

We are extremely sorry to hear that you are dissatisfied with the service we have provided based on who we are displaying on our comparison platform.

We wish to investigate this further, therefore we have sent you a message through Trustpilot to discuss this further.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Hi Shepherd,
Thank you for taking the time to leave a review about your experience, we are pleased you were able to find what you were looking for.
Regards,
Money.co.uk team

Hi Mrs Rae,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that we were able to help you save on your insurance renewal.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer cover to suit your needs.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Thanks for the review Ken.

It's great to hear you like our website.

Caitlin (money.co.uk)

Thank you for the recommendation Adrian.

It's great to hear you like our website.

Caitlin (money.co.uk)

Dear Jeff,

We are thrilled to hear that you had a positive experience and were able to settle with Motum. We are glad that we could provide you with a number of quote opportunities and that you were able to save a few hundred pounds over your previous insurer. We are grateful for your feedback.

Thank you for taking the time to share your experience with us.

Best regards,
Anna, Customer Operations Executive

I'm sorry to hear you're not happy with the service you received Andrew.

If you'd like to discuss this further, please email me on [email protected].

Hi Rosalind,

We're so please you found our credit card eligibility checker useful and that our team were able to help you choose a new credit card for your needs.

We really appreciate you taking the time to leave a review.

Thanks,
Money customer services team