The system was down broke down IKEA Wednesbury
The system was down, first patrol was sent to my home not breakdown…then disappeared on an emergency.
Second patrol called and decided it was too complicated and disappeared … App said on emergency.
Waited over 4 hours…
Third patrol Dal was brilliant can’t sing his praise enough!
Diagnosed , assured , shown how to get home avoiding motorway and he travelled in front of us to check we were good, then signed off and we carried on…
Date of experience: 06 September 2024