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Sustainability

Taking a broad, science-based approach to reach net zero carbon by 2040.

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US, WA, Bellevue
The Fulfillment by Amazon (FBA) team is looking for a passionate, curious, and creative Research Scientist, with expertise and experience in operations research, operations management, supply chains, and revenue management, to join our top-notch cross-domain FBA science team. As a research scientist you will be responsible for designing and implementing cutting edge optimization models and machine learning models and building automated inventory management system to solve key challenges facing the worldwide FBA Seller business, including 1) improving FBA Seller inventory efficiency, 2) efficiently balancing the supply and demand of FBA Seller capacity, 3) closing worldwide selection gap by enabling global selling profitability, and 4) driving out costs across the FBA supply chain to spin the flywheel. Unlike many companies who buy existing off-the-shelf planning systems, we are responsible for studying, designing, and building systems to suit Amazon’s needs. Our team members have an opportunity to be on the forefront of thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists/statisticians/economists and software developers in the business. This role will work with other senior and principal scientists, and partner with engineering and product teams to integrate scientific work into production systems. Key job responsibilities • Interact with engineering, operations, science and business teams to develop an understanding and domain knowledge of processes, system structures, and business requirements • Apply domain knowledge and business judgment to identify opportunities and quantify the impact aligning research direction to business requirements and make the right judgment on research project prioritization • Develop scalable mathematical models to derive optimal or near-optimal solutions to existing and new inventory planning challenges • Create prototypes and simulations to test devised solutions • Advocate technical solutions to business stakeholders, engineering teams, as well as executive level decision makers • Work closely with engineers to integrate prototypes into production systems • Create policy evaluation methods to track the actual performance of devised solutions in production systems, identify areas with potential for improvement and work with internal teams to improve the solution with new features A day in the life As a Research Scientist, you will solve real world large inventory problems by analyzing large amounts of business data, defining new metrics and business cases, designing simulations and experiments, applying supply chain modeling techniques, creating optimization models, and collaborating with teammates in business, software, and research. The successful candidate has solid research experience in Operations Research preferably with focus on Operations Management or other closely related areas or in area of Machine Learning. He or she will lead the research where we are responsible for developing solutions to better manage and optimize worldwide FBA inventory capacity, while providing the best experience to our Sellers to growth their business. About the team Fulfillment by Amazon (FBA) is a service that allows sellers to outsource order fulfillment to Amazon, allowing sellers to leverage Amazon’s world-class facilities to provide customers Prime delivery promise. Sellers gain access to Prime members worldwide, see their sales lift, and are free to focus their time and resources on what they do best while Amazon manages fulfillment. Over the last several years, sellers have enjoyed strong business growth with FBA shipping more than half of all products offered by Amazon. FBA focuses on helping sellers with automating and optimizing the third-party supply chain. FBA sellers leverage Amazon’s expertise in machine learning, optimization, data analytics, econometrics, and market design to deliver the best inventory management experience to sellers. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making.
US, WA, Seattle
At Amazon we strive to be earth’s most customer centric company and we are one of the core science teams in CS org tasked with the mission to making this happen. Are you curious about new platforms and technologies and have a desire to deliver world-class customer service? Are you excited by the idea of owning a problem and innovating on behalf of customers? Can you deal with ambiguity and keep up with the pace of a company whose cycles are measured in weeks, not years? D2 Science & Analytics team is seeking an Applied Scientist to develop cutting-edge AI solutions leveraging LLM, ML and NLP techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and quality. If you have experience with two or more of the following, · Research and implementation of multi-turn task-oriented dialogue systems · Natural Language Understanding / Spoken Language Understanding · Information Retrieval, Question Answering, Semantic Representation · Zero-shot or Few-shot Learning · Crowdsourced NLU annotation best practices · Reinforcement Learning (preferably in an NLP application) · Computational Linguistics · Large scale text classification then we want to hear from you! Responsibilities: - Drive collaborative research and creative problem solving - Apply scientific concepts to real-world business problems - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with engineering teams to design and implement software solutions for science problems - Constructively critique peer research and mentor junior s and engineers A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary: “Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan”
US, CA, Santa Clara
Amazon AI is looking for world class scientists to join its Amazon Q Builder CodeGen team. Amazon Q Builder CodeGen is an LLM-based AWS service that makes developers more productive by providing them code recommendations. Amazon Q Builder CodeGen leverages large language models, program analysis, responsible AI, robustness, efficient inference techniques and a lot more in building this technology. You will invent, implement, and deploy state of the art algorithms and systems, and be at the heart of a growing and exciting focus area for AWS. Candidate experiences of interest include but are not limited to: LLM, RAG, model training and inference, trustworthy AI, responsible AI, program analysis and program synthesis in general. The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
CA, BC, Vancouver
Technology is giving the beauty industry a makeover! Are you interested to disrupt and redefine the way customers buy Beauty products online? Are you interested in using the latest advances in machine learning, computer vision, and big-data technologies to build online customer experiences for Beauty products that can equal or even surpass an in-store experience? Amazon Beauty is reinventing the shopping experience for all beauty customers across the largest selection of brands to become the most trusted beauty destination. Beauty is unique in retail with a diverse customer set along with products that are emotional, fun, and creative. This is your chance to get in on the ground floor to build something entirely new and transform an industry! To achieve our vision, we think big and tackle technological challenges every day. We need builders and disruptors who are not afraid to innovate! Our architecture and development processes support rapid experimentation, global deployments, and self-service capabilities that allow us to scale better. We build: - Amazon scale systems: All our technology needs to work at Amazon scale, serving millions of customers with millisecond-level latency. - Immersive customer experiences: We will create elevated and immersive customer experiences that using cutting-edge UI-technologies and user-centric design patterns. - Computer Vision and augmented reality (AR) experiences: We bring exciting experiences directly to the customer's mobile phone using their cameras and combinations of computer vision and AR. - Personalization using machine learning: We use latest advances in ML and GenAI to provide better-personalized shopping experiences. - Data & analytics pipelines: Amazon is data-driven, and a robust data backbone is necessary for our systems. We build on core AWS services such as EC2, S3, DynamoDB, SageMaker, StepFunctions, etc. - Multi-device support: We build for all traditional surfaces - desktop browsers, mobile browsers, and mobile applications. Key job responsibilities We are looking for talented and innovation-driven scientists who are passionate about leveraging the latest advances in Generative AI, Diffusion Models, Computer Vision (CV), Graphics, AR/VR, Virtual Try-On, Image Processing, and related technologies, to solve customer problems in the Beauty space. You will have an opportunity to revolutionize the customer shopping experience across the world's most extensive catalog of beauty products. You will be directly responsible for leading the ideation, design, prototyping, development, and launch of innovative scientific solutions that address customer problem in the beauty and shopping space. You will closely partner with product managers, UX designers, engineers, and the broader Amazon scientific community to pioneer state-of-the-art solutions to extremely challenging problems in machine learning and CV. You will be our organization's Tech Evangelist and represent our organization in key internal and external AI, ML, or Vision conferences. About the team Amazon Beauty Tech is a key and essential part of the Consumables organization and North America Stores. We are a passionate group of engineers, scientists, product managers, and designers who drive technological innovation to improve the customer shopping experience. We have a startup-like work culture where innovation is encouraged; we are never afraid to propose big ideas for fear of failing!
US, CA, Sunnyvale
The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative Artificial Intelligence (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team
US, WA, Bellevue
Why this job is awesome? - This is SUPER high-visibility work: Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site. - MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes to leverage Machine learning technologies to solve the real customer problems, and also wants to see and measure their direct impact on customers. - We are a cross-functional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the on-site experience from a central service, business and technical team members are integrated so everyone is involved through the entire development process. - Do you want to join an innovative team of scientists and engineers who use machine learning and statistical inference techniques to deliver the best delivery experience on every Amazon-owned site? - Are you excited by the prospect of analyzing and modeling terabytes of data on the cloud and create state-of-art algorithms to solve real world problems? - Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? - Do you like to innovate and simplify? If yes, then you may be a great fit to join the Delivery Experience Machine Learning team. Major responsibilities: · Research and implement ML techniques to create scalable and effective models in Delivery Experience (DEX) systems · Solve business problems and identify business opportunities to provide the best delivery experience on all Amazon-owned sites. · Design and develop search ranking, recommendation and personalization models to improve Amazon customer experience · Design and develop machine learning framework to measure the long-term effect of all models in DEX systems · Analyze and understand large amounts of Amazon’s historical business data to detect patterns, to analyze trends and to identify correlations and causalities · Establishing scalable, efficient, automated processes for large scale data analysis and causal inference
US, CA, San Francisco
The Generative AI Innovation Center at AWS helps AWS customers accelerate the use of Generative AI and realize transformational business opportunities. This is a cross-functional team of ML scientists, engineers, architects, and strategists working step-by-step with customers to build bespoke solutions that harness the power of Generative AI. As an Applied Scientist, you are proficient in designing and developing advanced ML models to solve diverse challenges and opportunities. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for ML Applied Scientists capable of using GenAI and other ML/DL techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities As an ML Applied Scientist, you will: - Collaborate with ML scientist and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges across industries - Interact with customers directly to understand the business problem, and help them in defining and implementing generative AI solutions and guide customers on adoption patterns and paths to production - Work closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new solution - Create and deliver best practice recommendations, scientific artifacts, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholders A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud About the team The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and fine-tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.
US, CA, Santa Clara
AWS AI is looking for world class scientists and engineers to join its AWS AI Labs to develop groundbreaking generative AI technologies like Amazon Q Developer and CodeWhisperer. Our scientists push boundaries in large language models, code generation, Retrieval-Augmented Generation, and beyond to invent creative solutions. You will invent, implement, and deploy state-of-the-art machine learning solutions at Amazon scale, having a direct impact on revolutionary products used by millions. You will make breakthroughs that challenge the limits of AI and machine learning while collaborating with leading academics and interacting directly with customers to bring new research rapidly to production. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. About the team The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.
US, WA, Seattle
Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about the use of Generative AI to build an advertiser facing solution that predict problems and coach users while they solve real word problems? If so, Amazon's Support Product & Services (SP&S) team has an exciting opportunity for you as an Applied Scientist. Key job responsibilities • Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the advertising support center domain. • Use Transformers and apply other NLP techniques like Sentence embeddings, Dimensionality reduction, clustering and topic modeling to identify customer intents and utterances. • Use services like AWS Lex, AWS Bedrock etc. to develop advertising facing solutions • Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful solutions. • Automating feedback loops for algorithms in production. • Setup and monitor alarms to detect anomalous data patterns and perform root cause analyses to explain and address them. • Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences. A day in the life You will work closely with a cross functional team of Software Engineers, Product Owners, Data Scientists, and Contact Center experts. You will research and investigate the latest options in industry to apply machine learning and generative AI to real world problems. You will work backwards from customer problems and collaborate with stakeholders to determine how to scale new technology and integrate with complicated help channels used by advertisers everyday. About the team SP&S team provides solutions and libraries that are leveraged by teams all across Amazon Advertising to provide timely and personalized help. The team aims to predict Advertisers problems and proactively surface intelligent guidance to customers at the right time. As a AS, you will help the team to achieve its vision of building and implementing the next generation of Contact Center technology. You will build/leverage LLMs to train them on advertising support domain knowledge and work shoulder to shoulder with stakeholders to externalize to users in novel ways.
LU, Luxembourg
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? We are looking for a Senior Data Scientist who will be responsible to develop cutting-edge scientific solutions to optimize our Pan-European fulfillment strategy, to maximize our Customer Experience and minimize our cost and carbon footprint. You will partner with the worldwide scientific community to help design the optimal fulfillment strategy for Amazon. You will also collaborate with technical teams to develop optimization tools for network flow planning and execution systems. Finally, you will also work with business and operational stakeholders to influence their strategy and gather inputs to solve problems. To be successful in the role, you will need deep analytical skills and a strong scientific background. The role also requires excellent communication skills, and an ability to influence across business functions at different levels. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with technical, business and technical teams. Key job responsibilities - Design and develop mathematical models to optimize inventory placement and product flows. - Design and develop statistical and optimization models for planning Supply Chain under uncertainty. - Manage several, high impact projects simultaneously. - Consult and collaborate with business and technical stakeholders across multiple teams to define new opportunities to optimize our Supply Chain. - Communicate data-driven insights and recommendations to diverse senior stakeholders through technical and/or business papers.