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Always with data storage for 365 days and a 30-day Money Back Guarantee.
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- Unlimited heatmapsThere's no limit on the number of heatmaps you can create.
- Recordings of user sessionsRecordings are session replays that show how a user interacts with your site.
- Basic filtersViewed page
- HubSpot integrationWatch session recordings and see survey responses in your contact timeline.
- DashboardsCreate dashboards to track your projects and goals.
- HighlightsSnip, sort, and share key user insights
- Page view filtersLanding page, viewed page, and exit page.
- Session information and technology filtersBrowser, country, custom events, device, duration, Hotjar user ID, new/returning, operating system, page count, and screen resolution.
- Events API: track custom user actionsTrack custom user actions like conversions or viewing a specific A/B test variant for more granular targeting and filtering.
Business
For growing companies & websites
Most popularStarts with 500 daily sessions
Business
For growing companies & websites
Most popularStarts with 500 daily sessions
- Behavior and experiment filtersAB Tasty, clicked element, custom attributes, feedback, Google Optimize, Net Promoter Score®, Optimizely, rage click, traffic channel, Unbounce, and U-turn.
- Frustration and engagement scoresSort and rank all recordings based on frustration or engagement scores.
- Identify API: track custom user attributesTrack custom user attributes like user_ID, email or last_purchase_date to filter and compare insights by your target users.
- All custom-built integrationsAsana, HubSpot, Jira, Linear, Microsoft Teams, Slack, Trello, Zapier, AB Tasty, Optimizely, Unbounce, Google Analytics, Kissmetrics, and Mixpanel.
- Funnels and TrendsMeasure conversion rates to understand why users drop off and explore metrics to uncover user behavior trends.
- Console tracking (Errors)View JavaScript errors alongside your recordings. Spot what might be causing errors and bugs in real time.
- Entered text and error filtersEntered text and error.
- Hotjar API: automate user lookup and deletionUse the Hotjar API to automate user lookup and deletion requests.
- WebhooksSend recordings from specific segments directly to any app or location you define.
- SAML single sign-on (SSO)SAML SSO reduces security risks by providing a single authentication point.
- Dedicated customer success manager*Onboarding and ongoing account management by a dedicated Hotjar Customer Success Manager (*Yearly customers on plans with 4,000+ daily sessions).
- Priority support*Available on plans with 4,000+ daily sessions
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You decide how to mix and match products and plans. You'll always get access to the Basic plan on all products.
Observe: Heatmaps & RecordingsObserve
Heatmaps & Recordings
Ask: Surveys & FeedbackAsk
Surveys & Feedback
Engage: User interviewsEngage
User interviews
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