Five9

Get ready for Five9 AI Day! 🚀 Join us on September 12th, where we'll dive into the latest AI product innovations from Five9. The AI Day agenda is packed with insightful sessions, customer and analyst panels, and live demos to help you elevate CX and drive business outcomes. Here's a preview of our sessions: ▪️ Session 1: Introducing Five9 Genius AI with Steve Blood and Matt McGinnis ▪️ Session 2: AI Innovation in CX Starts Here with Jonathan Rosenberg and Callan Schebella ▪️ Session 3: AI for CX Playbook: Your Guide to Less Hype and Better Outcomes with Max Ball, Josh Sosebee, Sarika Prasad, Bailey Backal, and Matt Bange ▪️ Session 4: AI Strategies CX Leaders Are Using to Transform Their Industry with Maribel Lopez and Andy Dignan Register now: http://spr.ly/6041mkyZx #Five9AIDay #Five9AI #CX

DEAL CLOSED! 🤝 We're excited to announce the completion of our acquisition of Acqueon. Adding Acqueon’s capabilities to the Five9 Intelligent CX Platform is a big step toward realizing our ambition to become the orchestration engine for every interaction across the entire customer journey, including marketing, e-commerce, sales, and customer service. Learn more about how this strategic combination redefines how businesses engage with their customers through AI-driven, omnichannel proactive customer engagement: http://spr.ly/6044mXxX6 #CX #AI #Acqueon

Join our upcoming webinar with CX experts Steve Blood and Jason Baruch as they explore the transformation of contact center roles in the AI era. Discover how chatbots and predictive analytics are reshaping customer service, and learn why it's crucial to train agents to thrive in their new, more consultative roles. Register now: http://spr.ly/6048mBvuM #AI #CX #TheNewCX #Five9AI

Five9 is honored to have received the Top CCaaS Provider and Top 5 Supplier by Revenue Award at the Telarus Partner Summit. These honors reflect the dedication, leadership, and exceptional partnership-building skills of the Five9 channel team. Read more about the awards and the power of our partnership with Telarus: http://spr.ly/6045mReWS #PartnerPowered #TelarusSummit #CX #AI

Show your support and help our customers win at the 2024 SuperNova Awards. 🌟 Congratulations to our customer finalists: ▪️ Brenda Gleeson, OceanFirst Bank - Future of Work: Employee Experience ▪️ Ashley Haynes, Aeroflow Health - Next-Generation Customer Experience ▪️ Christopher Ruff, VSP Vision Care - Next Generation Customer Experience ▪️ Jesse Clauss, Nutrisystem, Inc. - Tech Optimization and Modernization Vote by August 30th: http://spr.ly/6049mR685 #SuperNova2024 #CustomerSuccess Constellation Research, Inc.

TruConnect partnered with Five9 during the pandemic to implement practical AI across its three contact centers. They realized a 7.5% savings in the first year alone and reduced average handle time by 30 seconds with our AI-driven Intelligent CX Platform. Read the full story: http://spr.ly/6040m8ksg #CustomerSuccess #CX #Five9AI #YouSaidIt

In this webinar, our CX experts Steve Blood and Jason Baruch will discuss how agents' roles in the contact center are becoming more consultative as AI reduces tedious and repetitive tasks. ▪️ Discover how technologies like chatbots and predictive analytics are reshaping customer service. ▪️ Understand the importance of training agents to use AI to thrive in their new role in the age of AI. ▪️ Hear from industry experts and get practical advice on integrating AI into your operations. Can’t attend live? Register anyway to receive the on-demand recording. #AI #CX #TheNewCX #Five9AI http://spr.ly/6045mBWpF

At Five9, we believe generative AI will be transformative for our industry. To realize the benefits of this technology, we’ve focused on these four pillars – embedded, practical, engine-agnostic, and responsible – which are all rooted in the same goal: helping our customers be successful with AI. Learn more about Five9 Genius AI: http://spr.ly/6041l4mxV #Five9AI #AI #CX

Describe Max Homa’s swing in 3 words. We’ll start: Effortless ✅ Connected ✅ Personalized ✅ Sounds kind of like our Intelligent CX. Good luck at the 1st round of the BMW Championship, Max! #BMWCHAMPS #Five9Ambassador

🔔 If you sign up for our CX Summit by October 11th, you can save $150! Don't miss this opportunity to stay at the forefront of The New CX while making meaningful connections with industry leaders: http://spr.ly/6040lIGlp #AI #CX #CustomerExperience #Five9CXSummit