✅ IT uses Freshservice. ✅ Security operartions uses Freshservice. ✅ Legal uses Freshservice. ✅ HR uses Freshservice. Today, Druva is able to collaborate better across teams and streamline support. Watch the full story: bit.ly/3T5fzYw
Freshworks
Software-Entwicklung
San Mateo, California 899,991 followers
Delivering modern, AI-powered software solutions that delight customers and employees. Trusted by 67,000+ businesses.
Über uns
Freshworks (NASDAQ: FRSH) delivers modern, AI-powered customer and employee-service solutions that increase efficiency and improve engagement for companies of all sizes. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.
- Website
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https://bit.ly/3iPrRWb
External link for Freshworks
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 5,001-10,000 employees
- Hauptsitz
- San Mateo, California
- Typ
- Öffentliches Unternehmen
- Gegründet
- 2010
- Spezialitäten
- Customer Support Software, Helpdesk, Web 2.0, SaaS, Support Ticket System, Web Based Support Ticket System, CRM, ITSM, Applicant Tracking System, and Conversion Optimization Suite
Standorte
Employees at Freshworks
Aktualisierungen
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As organizations shape their 2025 strategies, our CIO, Ashwin Ballal, advises prioritizing what matters most: creating a work environment where IT teams and employees can thrive without being overwhelmed. via CIO Online
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We’re so proud of our Denver and San Mateo teams for donating 60 backpacks filled with school supplies to Family Giving Tree and A Precious Child! Last week, our amazing San Mateo team also spent time packing and organizing even more school supplies at the FGT warehouse to help students in need. Together, we’re making a positive impact on our communities—one backpack at a time. 💙🎒
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Our senior VP of customer service, Murali Krishnan says the future of customer service is brighter than ever but requires service leaders to think systematically about AI. via The Works. Full conversation in the comments below 👇
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Want to make the most out of your Freshworks platform? Join our upcoming webinar and discover how to tailor Freshworks to your unique needs with Marketplace apps. 📅 When: 4 September 2024 ⏰ Time: 11:00 a.m. PDT 👉 Register here: bit.ly/3YVaaHk Speakers: Jason Fearing, Anubhav Gupta, Shobhit Gupta, Jayasimha Raghavan, and Gautham Lakdive
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Amr Onsy of Review - Business Solutions shares the remarkable growth journey sparked by their partnership with Freshworks — a decision that transformed both Onsy's career and Review's expansion across the MEA region. #PartnerEcosystem #FreshworksPartnerSpotlight
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If your teams feel like they’re trapped in a “Support Sisyphus,” it’s time to turn to AI. Studies show that when companies bring in AI tools like #FreddyAI, agents get a clear view of customer history and help with writing replies. The result? Customer satisfaction for chat-based interactions jumps to 90%. Head to the comments to learn more about the AI advantage.
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