J.D. Power

Andrea Stokes, MBA, CHE, hospitality practice lead at J.D. Power, has joined the Women in Hospitality Leadership Alliance Speaker Directory! Did you know that while women make up 58% of the hospitality workforce, they hold only 37% of main stage speaking spots at industry conferences? The WHL Alliance Speaker Directory, featuring more than 700 senior-level women experts, aims to change that by amplifying diverse voices. Read more on HOTEL MANAGEMENT Magazine: https://hubs.la/Q02MMyqJ0 Learn more about the WHL Alliance and explore the directory at https://hubs.la/Q02MMR6n0 #womenshospitalityalliance #womeninbusiness #womeninleadership #hospitality #speakerdirectory

Is advanced driver assistance systems (ADAS) technology worth the investment? In today’s competitive automotive market, every tech feature must prove its value. The 2024 J.D. Power U.S. Tech Experience Index (TXI) Study reveals that while drivers appreciate ADAS features that tackle specific issues like blind spots, many feel other features are unnecessary, confident they can handle tasks themselves. Discover how to prioritize technologies that boost customer satisfaction and cut unnecessary costs: https://hubs.la/Q02MMCr90 #Technology #ADAS #CarTechnology #VehicleTechnology #Auto #Automotive #AutoIndustry

The latest J.D. Power 2024 U.S. Tech Experience Index Study reveals a surprising divide. 😳 Some car tech features, drivers are really digging. Others, they say, can go kick rocks. 🔍 Curious to see which car brands are leading the tech revolution and which features might be more hype than help? Check out the full article below. 👇 Which car tech feature do you think is the most overrated? 💬 . . . #jdpower #automotivenews #customerexperience #morethancars

As M&A activity ramps up, midsize bank leaders face the imperative of strategizing to the needs of the newly acquired customers. Understanding how to navigate potential challenges and mitigate adverse effects is paramount. J.D. Power stands ready to help guide through these transitions.

Congratulations to the following credit card brands for ranking highest in customer satisfaction in their respective segments, according to the J.D. Power 2024 U.S. Credit Card Satisfaction Study. Credit card issuer: American Express Bank rewards credit card with no annual fee: Capital One SavorOne Rewards Card, for a second consecutive year Bank rewards credit card with an annual fee: Bank of America Premium Rewards Elite Bank credit card with no rewards or annual fee: Capital One Platinum Mastercard Co-branded credit card: Southwest Airlines Rapid Rewards Premier Card (Chase) Co-branded credit card with no annual fee: Apple Card (Goldman Sachs) More insights: https://hubs.la/Q02Mzv2f0 #JDPowerAwards #CreditCards #CustomerSatisfaction #MoneyManagement #Cashback

The newest episode of the Insurance Intelligence podcast is now live! This time, we're diving deep into the world of auto insurance with Jim Vecchio from the J.D. Power Autodata Solutions division. Join us to explore how insurers are refining policy pricing with greater precision than ever before and uncover the cutting-edge data driving these advancements. Watch now: https://hubs.la/Q02Mzw8r0 #Insurance #InsuranceIndustry #InsurancePolicy #InsurancePlans

I'm attending In2Risk this year, hope to see you there! https://lnkd.in/eMPcc6uX

Daycabs have been depreciating relatively heavily since Q2. We track that segment as well as sleepers in this month’s edition of Guidelines, linked below. https://lnkd.in/eC-Zybtm

The latest on Zelle® scams: What you need to know! 🔍 Amidst growing scrutiny from lawmakers and regulators, Zelle finds itself at the center of a debate over fraud prevention and customer protection in person-to-person (P2P) transfers. Despite the headlines, J.D. Power data shared by Sean Gelles, senior director of payments intelligence, reveals that Zelle users have significantly fewer fraud incidents than users of other platforms. What does this mean for the future of P2P transfers? 🏦💸 Read Sean's full analysis on The Financial Brand to uncover the insights and implications: https://hubs.la/Q02MpGsk0 #FraudPrevention #P2PTransfers #Fintech #Payments #Zelle #Scams #Fraud

Congratulations to the following vehicle brands for ranking highest in satisfaction among their respective segments, according to the J.D. Power 2024 China Automotive Performance, Execution and Layout (APEAL) Study: Premium brand: Porsche (China) Motors Ltd Mass market brand: FAW-Volkswagen Chinese domestic brand: CHERY The segment-level APEAL awards by brand are for Chery Tiggo 8,Chery Tiggo 8 Plus, GAC MOTOR Trumpchi GS3 Yingsu, GAC Trumpchi GS8, Porsche Macan and Porsche Panamera. View the press release for key study insights and scores for the top brands: https://hubs.ly/Q02MpKt50 #JDPowerAwards #ChinaCars #ChinaVehicles #ChinaCarBrands #Automotive #Auto #AutoIndustry #AutomotiveIndustry