Kicksaw

Fans of the Kicksaw blog will know that we’re very, very passionate about company culture. We’re intentional and deliberate about it to say the least. The topic of company culture came up during CEO Kenny Goldman’s guest appearance on Rallyday Partners’ The Founder’s Journey podcast. Give this snippet a listen, then check out the link below to subscribe to the show! This monthly conversation, hosted by Rallyday CEO Ryan Heckman, is a truly fascinating series of conversations with remarkable founders and entrepreneurs from a variety of backgrounds. We can’t recommend it enough! 🎧 https://lnkd.in/gGCtigSM

Red alert!! It’s the end of July already! Did you take that amazing summer vacation yet?? If you have not, consider this your friendly warning from Kicksaw that the proverbial sunshine clock is ticking. ⏰ 🌞 🏖️ The end of July also means, of course, that it’s time for another Kicksaw monthly newsletter! This month’s edition is brimming with Salesforce ecosystem content, including contributions from the likes of Kicksaw Co-founder Kyle Morris and CTO Timothy Sabat. While we can’t exactly call it a beach read, it’s a definitely a close second. Maybe a “pretending to work for 15 minutes while I wait to leave for the beach” read. 😎 Enjoy, and as always, reach out with any follow-up questions you have about anything you see here!

Pop some corn, grab some tissues (for happy tears), and check out our new video celebrating Kicksaw's amazing company culture! Our company culture is really, really important to us — after all, our core purpose as a company is to empower people to live and work well. You need good culture in order to do that, and we've worked hard to build something we're proud of here. When you're finished watching the video below, check the comments on this post for links to some of our blog posts on building great company culture. 💪 🚀 https://lnkd.in/gkpEKyUK

Ease into the work week with an inspiring blog post focused on creating a better experience for both patient and provider by leveraging the power of Salesforce Health Cloud (with a dash of expert implementation by the friendly pros at Kicksaw, of course). In an era where digital behavior has been continuously evolving, patient engagement is now a hot topic that’s directly impacting healthcare providers. Patients have more choice than ever in the healthcare marketplace, so providers are needing to up their game in terms of quality of care, accessibility, and the patient experience — and the type of digital engagement they offer can serve as a key differentiator. Kicksaw’s Healthcare and Life Sciences (#HLS) practice has been supporting providers that are looking for modern and innovative digital engagement strategies and solutions that set them apart. In this blog post, we’ll be sharing what we’ve learned about how patient engagement is evolving, provide an overview of the digital engagement trends and use cases we most frequently see, and give insights to help any provider organization out there wanting to find the right kind of digital engagement to empower both themselves and their patients. #SalesforceHealthCloud #HealthCloud https://lnkd.in/gDdWrjDk

Meet Katelyn Flynn! Katelyn has five years of experience in the Salesforce ecosystem, and has mainly focused on declarative development and data management. A former technical writer, Katelyn was drawn to the Salesforce platform thanks to the one-two punch of power and approachability. She’s always itching to see what’s next in the pipeline, and loves that Salesforce offers so many ways to innovate, transform, and grow businesses with point-and-click development. A certified book nerd with two literature degrees to prove it, Katelyn lives in Pennsylvania with her wife, ten-month old daughter, and collection of rowdy cats. When she isn’t cranking out an innovative new flow, you can find Katelyn testing out new recipes in the kitchen, playing video games, or getting happily lost in a speculative drama novel. 📚 We asked Katelyn to share some words of wisdom that have had an impact on her life, and she opened up with this gem: “I pride myself in being willing and able to listen, learn, and take direction from others. A favorite professor of mine once told me that we miss a lot of what is said because we focus too much on what we want to say next. I always strive to be an active listener and, in turn, an active learner!” Amazing advice, Katelyn. Welcome to the team!

Meet Kelli Bell! Kelli has over seven years of experience in Salesforce consulting, as well as five certs, including Marketing Cloud Consultant, Marketing Cloud Email Specialist, and Marketing Cloud Developer. She’s also a also a Marketing Cloud Champion through the official Salesforce program! With her strong background in data analytics, customer relationship management, and team building, she enjoys collaborating with diverse and talented teams to deliver innovative and effective solutions. We’re so excited to watch her work her magic for our clients! Kelli logs on every morning from her home base in Florida, and in her spare time, she enjoys reading (especially historical fiction 🎩), traveling ✈️, and cheering for the Georgia Bulldogs football team. 🏈 When asked to name a favorite animal, she came up with this intriguing rarity/fun google rabbit trail to wander down: the cannonball jellyfish. We asked Kelli to tell us about a unique family tradition that she enjoys, and this is what she had to say: “When our family goes on road trips, we will take turns picking a word like ‘boots’ or ‘T shirt,’ and then everyone has to sing a song with that word in it until we run out of songs. Then we repeat.” Sounds like a fun challenge that would make any roadtrip more memorable! 🎶 Welcome to the team, Kelli!

In the complex but indispensable world of healthcare, the provider relationship with addiction and recovery patients is somewhat unique. Each and every point on that patient’s journey is not only meaningful in terms of life or death situations for patients — it’s also directly tied to revenue and business development. The more growth providers are able to achieve, the more they’re able to positively impact patients, their loved ones, and the communities they serve. The need for that impact continues to grow, and Kicksaw is proud to have partnered in so many #HLS providers in this critical space. Read our latest blog post to learn more about how concrete data = a clearer picture of the patient journey, and how this aligns with organizational activity, making it easier to build out your solution and processes in the right way for both your patients and business — ultimately improving patient outcomes. We’ll share some key observations about why this is important, break down the patient journey into discrete points, and walk you through how it can be achieved. #SalesforceHealthCloud https://lnkd.in/gTZm-vRU

As a 100% remote company, we take great pride in how carefully we plan for and execute our annual company retreats. It’s a lot of hard work, but so, so, so worthwhile. We’ve made our fair share of mistakes along the way, and we’ve also learned a lot about best practices, and our track record for retreats without logistical disasters destroying the experience is pretty darn good so far. 🏖️ ⛰️ ✈️ We wanted to share what we’ve learned about what it takes to create a successful company retreat with folks who might be struggling to wrap their minds around this topic — so we wrote this blog post! Check it out, and as always, Kicksaw Co-founder Kyle Morris (as well as the rest of our team) is only ever a DM away if you have more questions. https://lnkd.in/eNF8VdHp

We love receiving reviews like these! The experts in Kicksaw’s Engineering Operations department (or EOPS, as we call them) simply cannot be beat. When you partner with Kicksaw’s EOPS team, you unlock access to: 🏗 Engineering Expertise 🚧 We utilize deep industry, platform, and SFDC knowledge to effectively build solutions that make an impact for our clients. Anybody can build a script, we focus on delivering value. ☁ Platform Specialists 💪 Our team of North American-based developers work to deeply understand your business needs and utilize their extensive expertise across frameworks including SFDC, AWS, and Python to maximize project value. 🔬 Proven Methodology 📈 We follow a structured development process, including User Acceptance Testing, unit tests, and Infrastructure as Code, ensuring professional and reliable turn-key solutions that your developers can easily augment. ⭐ Commitment to Excellence 🏆 We are dedicated to learning and adapting to new technology so that we are able to deliver superior technical results and optimal solutions for every client we work with. Reach out today to learn how we can deliver real value to your Salesforce business!

At Kicksaw, our dedicated Marketing Operations (MOPS) team is committed to providing technical expertise, strategic guidance, and operational efficiency to help our clients overcome marketing challenges, drive growth, and effectively achieve their marketing objectives. With extensive Salesforce Marketing Cloud (SFMC), Marketing Cloud Account Engagement (MCAE), and HubSpot experience, our team is here to help you create personalized customer engagement at scale. 🔎 Improve Outcomes with Data-Driven Insights 📈 Maximize your return on investment (ROI) with data-rich campaign analytics. Gain valuable insights into audience engagement, optimize your marketing strategies, and make more informed decisions for higher business impact. 💪 Foster Customer Loyalty and Engagement ✅ Drive enhanced customer engagement, boost conversion rates, and stay top-of-mind with campaigns designed to nurture customer loyalty. 🚀 Boost Team Efficiency ✨ Streamline processes by uniting Sales and Marketing teams on a single platform. By automating tasks and reducing manual work, we can help you minimize errors and drive cost savings. The result? A smoother customer experience and streamlined marketing processes. ➕ Increase Conversion Rate 💰 Generate more marketing-qualified leads through personalized and automated lead nurturing campaigns utilizing list segmentation. Reach out today to learn more and get started! ☁