🚀 Ready to supercharge your customer service? Our just released 2024 AI and Customer Service Index reveals how AI is transforming customer experiences. Spoiler: The future is NOW, and it’s packed with opportunity! https://lnkd.in/gFKUtaC2
Über uns
Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov
- Website
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https://www.kustomer.com
External link for Kustomer
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 201-500 Mitarbeiter
- Hauptsitz
- Short Hills, New Jersey
- Typ
- In Privatbesitz
- Spezialitäten
- customer experience, customer service, CRM, CX, SaaS, and startups
Produkte
![Click here to view Kustomer]()
Kustomer
Helpdesk-Software
Continuous omnichannel conversations. Customized, actionable views of customers. AI that automates simple communications. Kustomer makes personalized, efficient and effortless customer service a reality
Standorte
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Primäre
Wegbeschreibung erhalten
830 Morris Tpke
4th Floor
Short Hills, New Jersey 07901, US
Employees at Kustomer
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Ed Sim
boldstart ventures, partnering from Inception with bold founders reinventing the enterprise stack - Snyk, Kustomer, BigID, Blockdaemon, ProtectAI...
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Ian Alexander
Design Leadership
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Gabe Larsen
CMO at Kustomer | Marketing Leader for $1B Meta Acquisition | Specializing in Scaling Businesses from $1M to $1B
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Shari Rosen
Talent Acquisition Partner / Senior Recruiter
Aktualisierungen
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🚀 Don't miss the next episode of CX Weekly Live! 🚀 Brian Lastovich will be joined by Melanie Cummings, VP of Product & UX at Fabletics, to discuss how Fabletics captures, organizes, and leverages customer feedback across multiple channels to fuel product innovation and enhance the customer experience. Find the conversation on LinkedIn this Friday afternoon!
CX Weekly Live: The Role of Customer Feedback in Product Development
www.linkedin.com
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Kustomer reposted this
I Give Customer Experience & Support Leaders AI Solutions to Improve Customer Satisfaction | Head of Growth & CX Insights @ Kustomer.com
Will be chatting with the VP of Product & UX at Fabletics this afternoon on a LinkedIn Live Stream about customer feedback in product development. Tune in! https://lnkd.in/gEkRTQmD
🚀 Don't miss the next episode of CX Weekly Live! 🚀 Brian Lastovich will be joined by Melanie Cummings, VP of Product & UX at Fabletics, to discuss how Fabletics captures, organizes, and leverages customer feedback across multiple channels to fuel product innovation and enhance the customer experience. Find the conversation on LinkedIn this Friday afternoon!
CX Weekly Live: The Role of Customer Feedback in Product Development
www.linkedin.com
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Customers are growing more comfortable with AI in customer service, but live agents still play a critical role. Our latest survey featured in CX Dive shows that while AI excels at routine tasks, 80% of consumers believe live agents are essential for complex issues. ➡️ Read the full article here: https://lnkd.in/gFR6-diD #CustomerExperience #AI #CustomerService #Kustomer #EndBadService
Customers are growing more comfortable with AI customer service
customerexperiencedive.com
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💥 New Leadership Alert 💥 Kustomer is thrilled to announce that Douglas Hanna has joined us as our first President and COO! 🏆 With an impressive track record at Zendesk and Grafana Labs, Doug’s mission is to help Kustomer crush poor customer service and lead the way with AI-powered excellence! 🚀 Doug will lead all customer-facing operations, from marketing to support, as we set new standards in customer service. 🛠️ We’re beyond excited for what’s next! #WelcomeToKustomer #CustomerExperience #AIInnovation
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Big news! Kustomer’s rolling out a squad of AI Agents that handle issues and tasks like pros. They’re here to help customers, agents, and leaders team up to #EndBadService for good. Get ready for some seriously next-level support! Learn more here: https://lnkd.in/gX6tvte5
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🎾 What an incredible time at the US Open Men's Semi-Finals! 🎾 A huge thank you to everyone who joined us for some world-class tennis, gourmet food, and amazing networking! 🙌 It was such a pleasure to host you alongside TaskUs—we couldn’t have asked for a better day! ☀️ From the exciting matches to the great conversations in our hospitality suite, we hope everyone enjoyed the experience as much as we did! 🏆 Stay tuned for more exciting events ahead! #USOpen #Networking #Tennis #EventHighlights #Kustomer #TaskUs
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Big things are coming! Kustomer’s AI Agents are on the way, ready to take on issues and tasks with expert precision. They’re here to support customers, agents, and leaders in the mission to #EndBadService once and for all. Game-changing support is just around the corner! Find out more: https://lnkd.in/gX6tvte5
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🚀 Big News at Kustomer! 🚀 We’re excited to welcome Douglas Hanna as our new President and Chief Operating Officer! 🎉 With experience at Zendesk and Grafana Labs, Doug is a seasoned pro at scaling companies and driving operational excellence. 💪 “Doug’s leadership and deep understanding of the customer service industry will take Kustomer to the next level,” says our CEO, Brad Birnbaum. Join us in welcoming Doug to the team as we continue to revolutionize customer service with AI! https://lnkd.in/guUxuh3w #Leadership #CustomerService #AIRevolution
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Wow, what a lineup! Excited to have our very own Brad Birnbaum speaking at NJ FAST, powered by Plug and Play. If you're in the area, don’t miss it! https://lnkd.in/gwRh5CEA
Join us for the NJ FAST powered by Plug and Play Launch Day on September 16 in Hoboken! ✨ We’re excited to invite you to this special event at Stevens Institute of Technology, where we celebrate New Jersey’s rise as a hub for fintech and insurtech innovation. This launch is made possible by our incredible partners: New Jersey Economic Development Authority (NJEDA), Stevens Institute, and Prudential Financial. 🗣️ Hear from distinguished speakers: - Saeed Amidi, Founder & CEO of Plug and Play - Brad Birnbaum, Chief Executive Officer of Kustomer - Tim Hwang, Chief Executive Officer of FiscalNote - Samir Goel, Co-Founder of Esusu - Robert Krugman, Chief Digital Officer of Broadridge - Warren Pennington, Principal, Fintech Strategies at Vanguard 📍 Location: Stevens Institute of Technology, Hoboken 📆 Date: September 16, 2024 🔗 RSVP: https://lnkd.in/esftx4-u Network with industry leaders, investors, and startups as we kick off our first East Coast accelerator program. Don’t miss out! #PNPTC #NJFAST #FintechInnovation
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