A #soonicorn!? Thanks for the compliment and tremendous vote of confidence, Tracxn! 🦄 The firm recently named Quiq an #EmergingStartup – and that we can certainly agree with, especially since this is 4th accolade in just as many weeks. Forget Wacky Wednesday – it's Award Wednesday at Quiq! #AI #GenAI #ContactCenter #CustomerService #CX #CustomerCentricAI
Quiq
Software-Entwicklung
Bozeman, MT 20,257 followers
Powering conversations between consumers and businesses.
Über uns
Quiq is a leading technology company based in Bozeman, Montana that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms. More than 100 companies, including HBO, Volvo, IHG Hotels & Resorts, Lane Bryant, and Bob's Discount Furniture, trust Quiq to connect them to their customers via messaging. Our team has deep roots in CS and CX, and big plans to transform the space. And, these plans include you! We look forward to meeting you and growing Quiq together.
- Website
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https://quiq.com
External link for Quiq
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 51-200 Mitarbeiter
- Hauptsitz
- Bozeman, MT
- Typ
- In Privatbesitz
- Gegründet
- 2015
- Spezialitäten
- Mobile, Kik, Text-enable business numbers, and live chat support
Produkte
![Click here to view Conversational AI Engine]()
Conversational AI Engine
Conversational AI Software
Are you looking to solve inconsistent communication with your customers? Are you having trouble hiring and retaining support agents? Or perhaps you need to drive higher order value and conversion rates on your website while offering your customers better experiences? Quiq’s Conversational AI Platform helps you resolve these critical business issues—and take performance to a whole new level.
Standorte
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Primäre
Wegbeschreibung erhalten
22 South Grand Avenue
Bozeman, MT 59715, US
Employees at Quiq
Aktualisierungen
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Think your data isn't good enough for GenAI? Worried about AI hallucinations or data leaks? 🤯 Get the facts straight with our e-book, "Two Truths and a Lie." Equip yourself with the knowledge to integrate GenAI confidently into your CX strategy. Download today: https://ow.ly/ZmN150S9YUF #AIinBusiness #CustomerExperience #CXLeaders #GenAI #DigitalTransformation #EbookDownload
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From menu-based to GenAI-powered, The Beachbody Company embraces the future of customer service! 💪See how they've streamlined operations and enhanced user experience with Quiq's GenAI solution in the detailed case study: https://ow.ly/cg8950SRHQH #AITechnology #CustomerSupport #Fitnesstech
BODi
https://quiq.com
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ICYMI our live #webinar on How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI, you can now watch it on demand 👉 https://ow.ly/IRoa50SKmJ5 You'll walk away with: - Quick and easy tips to ensure your data is ready and usable for GenAI - Insight into the types of hallucinations and exactly how to prevent them - Clarity around building vs. buying a #GenAI solution for CX #CXLeaders #GenerativeAI #CustomerExperience #DataPreparation #AIinCX #DigitalTransformation #ArtificialIntelligence
On-Demand Webinar: GenAI Misconceptions
quiq.com
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Not quite a 🎩 trick, but being a finalist for "Best Use of #AI" as part of the #UCAwards24 and considered "Highly Recommended" by UC Today is pretty darn close! 🔥 Thanks for recognizing just how different (ahem, better) our AI Assistants are in this crowded space! We've worked hard to ensure our AI Assistants keep our customers' customers at the center of every interaction. We're all about optimizing #CX outcomes and supporting human agents with AI, but without ever losing sight of what is best for consumers. That's what we call #CustomerCentricAI for CX. https://ow.ly/wrkg50ST8nL
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In the world of business communication, choosing between synchronous and asynchronous messaging can significantly impact efficiency and customer satisfaction. Our latest article breaks down each approach and provides strategic insights to help you decide which fits best for your messaging needs. Ideal for leaders and teams aiming to optimize their communication tactics: https://ow.ly/jFgc50Sj8U2 #Leadership #EffectiveCommunication
Asynchronous vs. Synchronous Messaging: Know the Difference
https://quiq.com
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In the dynamic world of hospitality, delivering exceptional guest experiences and efficient operations is paramount. Our latest article, 'How AI Assistants for Hotels Transform Operations and Guest Experiences,' explores the revolutionary impact of AI technology in the hotel industry. From personalizing guest interactions to streamlining backend operations, AI assistants are not just an innovation; they're a game-changer. Discover: 🔹 How AI is enhancing the guest experience from check-in to check-out 🔹 The ways in which operational efficiency is being redefined 🔹 Real-world examples of hotels embracing this tech revolution Join us in exploring the future of hospitality. Dive into the article: https://ow.ly/a3pI50QqwW2 #HospitalityIndustry #AI #InnovationInHospitality
LLM-Powered AI Assistants for Hotels - Ultimate Guide
https://quiq.com
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Don't let GenAI myths derail your CX strategy! 📉 Our e-book, "Two Truths and a Lie: Breaking Down the Major GenAI Misconceptions Holding CX Leaders Back," is packed with insights to help you navigate the complexities. Ready to demystify GenAI? Download now: https://ow.ly/nbSg50S9YMW #GenerativeAI #CXInnovation #Ebook #Leadership #CustomerExperience #BusinessStrategy
Two Truths and a Lie: Breaking Down the Major GenAI Misconceptions Holding CX Leaders Back
https://quiq.com
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As promised, our second horn toot! 🎺 Quiq's customer-facing #AI Assistant has won a coveted AI Breakthrough Award! 🏆 Curious what makes our #LLM -powered Assistant so special?🤔 Maybe its the seamless journey throughout #customer lifecycle. Maybe its the optimized #CX outcomes. Or maybe its the proprietary safeguards that stop #hallucinations. 👻 Whether its #omnichannel or #multimodal that gets you listening, we think the #Quiq difference is summed up with one simple phrase: Customer-centric AI for CX.💪 https://ow.ly/uKmc50SSxZX
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Technical teams want to build #GenAI assistants, CX leaders want to buy. But what if you could have the best of both worlds? Our latest whitepaper reveals how Quiq's AI Studio empowers you to harness the best of building and buying. Download now: https://ow.ly/cf1R50SNA26 #AI #CX #Innovation
Building vs Buying your generative AI Assistant: How you can do both with Quiq
https://quiq.com