Sercante

It’s clear that customers today want personalized experiences. The teams that use the latest technology to deliver these effectively and on a large scale will outshine their competition. Dreamforce is where you can explore the latest solutions that elevate customer experiences and empower your team to operate more efficiently. One must-see solution is Movable Ink, and they'll be at the Growth Lounge during #DF24.Their AI-driven solution, Da Vinci, empowers teams to activate their data and deliver omni-channel personalization unique to each customer and their journey. Come and connect with the Movable Ink team at the Growth Lounge to learn more! #GrowthLoungeDF24 https://lnkd.in/d4RNcDKX

When you know how to wield the power of your analytics platform, it enables you and your team to make well-informed data-driven decisions to elevate customer experiences and drive growth. If you're headed to Dreamforce this year, come and learn how to build custom reports and dashboards in CRM Analytics with Cara Clanton Pope, so you and your team can access actionable data insights and create even better customer experiences. Thursday, September 19 11:00 - 11:20 AM Moscone West, L1 Forest Community Cove Campfire Sign up for this session: https://lnkd.in/e4f2RKQE

There is no denying it, your data tells a story. 📖 Whether or not it is telling the right story or the whole story depends on data accuracy, the level of dedication to campaign tracking and data upkeep, and your ability to create reports and dashboards with the technology you have to visually show the impact of your efforts. If you have B2B Marketing Analytics and could use help with wielding the platform to accurately communicate your story of impact to stakeholders, then our upcoming workshop is for you. Come and learn on September 26 and gain the skills to tell your story with B2B Marketing Analytics. #salesforce #training #b2bma Register here: https://lnkd.in/e7JTiSMV

The B2B Marketing Analytics Essentials Workshop is back! It's the three-hour deep dive where you learn: - How to set up B2BMA - The keys to maximizing out-of-the-box dashboards - Tips for customizing standard report types - How to show the impact of your marketing and sales efforts - Insights for how to start paving your analytics path Join us the week after #DF24 on September 26! #analytics #training Sign up here: https://lnkd.in/e7JTiSMV

The epic Dreamforce celebration experience returns with a sky-high theme! ✨☁️ Come and ring in Day 1 of the Dreamforce conference with "In The Clouds" at 715 Harrison. Enjoy your favorite beverages, sway to the smooth tunes of the live band, Mustache Harbor, indulge in mouth-watering hors d'oeuvres, and then jam out to the hits played by the DJ. It's the perfect way to build deeper relationships with the connections you just made at the conference and have some fun. RSVP using the link below. Dressing to the theme in your best blue and white outfit is encouraged. #DF24 https://lnkd.in/eA5Uq6iS

🎉 In August we welcomed two new team members to Sercante who each have unique perspectives and expertise to continue to elevate the offerings we bring to our clients and partners by building seamless digital experiences for real connections and meaningful outcomes. Carly Blackwell, Engagement Manager, loves geeking out on true crime, anything cat-related, and leisurely biking around Indianapolis. Sam Ryan, Engagement Manager, enjoys spending time with his family, improving his golf game, and cheering on his beloved Wisconsin Badgers. Welcome Sam and Carly! Psst...for those in the community looking for their next opportunity, we’re continuing on our journey to grow with purpose! Check out our open roles here: https://lnkd.in/dRSX8RcD #newhires #jobopportunities #remotework

Trailblazers, as you plan the solutions you want to check out at Dreamforce, be sure to add Stensul to your list, located in the Growth Lounge at the Yerba Buena Bar in San Francisco. If you’re interested in scaling your Salesforce Marketing Cloud & Salesforce Account Engagement campaigns with automation, you have to talk to their team. Request time in the Growth Lounge to see how you can activate campaigns faster and deploy smarter, more personalized programs across the entire customer lifecycle. https://lnkd.in/d4RNcDKX #GrowthLoungeDF24

"Creating a frictionless customer experience is truly a team effort, this isn't an individual sport." 🎙️ Kirsten Schlau, VP of Technology When sales, marketing, and customer success are operating off of their own individual game plan, it causes a disconnected and frustrating experience for customers where they may be having to repeat themselves, may be getting round-robined several times, or may also be receiving communications that don't apply or aren't relevant to them. To make it so that teams create the seamless, frictionless experiences that customers are expecting today, sales, marketing, and customer success need to be more closely aligned and collaborate throughout the customer journey. The Growth Lounge at Dreamforce this year, is purely dedicated to this, to getting sales, marketing, and customer success teams more connected as they network, recharge, and learn about the latest solutions and strategies to drive growth and seamless customer interactions. Learn more about the Growth Lounge at #DF24 and sign up here: https://lnkd.in/erqJsB6T #GrowthLoungeDF24

Customers aren't thinking to themselves, am I in a marketing experience? Sales? Customer success experience? They just know that they're having an experience and it's our job to connect the dots on the backend for them." 🎙️ Andrea M. Tarrell When there is a disconnect between sales, marketing, and customer success, it is reflected in the experiences we give to our customers. When marketing isn't talking to customer success, they become unaware of who their biggest advocates are and where there are greater opportunities for sales, marketing, and customer success to collaborate and build deeper customer relationships. As customers are expecting more from their buyer experiences, such as interactions that are personalized, easy, tailored to their needs, and frictionless, it's up to sales, marketing, and customer success teams to step up and get aligned, so they can collaborate and meet their customer's expectations. That's what the Growth Lounge at Dreamforce 2024 is all about. Bringing sales, marketing, and customer success teams closer together where they can all connect, recharge, and learn about the latest solutions and strategies that drive growth and seamless customer interactions. If you're headed to #DF24, learn more about the Growth Lounge and sign up here: https://lnkd.in/erqJsB6T #GrowthLoungeDF24

Last chance to register for our Journey Builder Workshop happening next week on Tuesday, August 27. Join us and walk away understanding how to design and implement compelling customer journeys through personalized interactions based on your audience's unique needs, preferences, demographics, and behavioral data. Learn from a certified expert and gain inspiration and new ideas from group discussions to elevate your customer experiences with Journey Builder. Sign up here: https://lnkd.in/ekgE53_a