In today's data-driven world, it's easy to get lost in numbers, charts, and KPIs. But to build truly exceptional products, we need to go beyond the data and focus on the humans behind the numbers. Sprig CEO Ryan Glasgow shares his vision for the future of product development—where ”experience analytics” empowers us to understand not just what users are doing but why they are doing it. Read the full post now and discover how Sprig is leading the charge with AI-powered experience insights that enable you to build products for people, not data points: https://lnkd.in/gwFnYkch
Sprig
Software-Entwicklung
San Francisco, California 18,016 followers
All-in-one product experience platform empowering product teams to optimize their customer journey from start to finish.
Über uns
Sprig is an all-in-one product experience platform that empowers teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s AI-powered platform to unlock their product’s full potential. Sprig is backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
- Website
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https://sprig.com/
External link for Sprig
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 51-200 Mitarbeiter
- Hauptsitz
- San Francisco, Kalifornien
- Typ
- In Privatbesitz
- Gegründet
- 2019
- Spezialitäten
- Artificial Intelligence, Big Data, Customer Experience, User Research, User Experience, Customer Journey, Product Management, User Intelligence, product experience, Heatmaps, Surveys, and Session Replays
Produkte
Standorte
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Primäre
447 Battery St
San Francisco, California 94111, US
Employees at Sprig
Aktualisierungen
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Ready to add Heatmaps to your Sprig studies but unsure where to start? 🤔 We’ve got you covered! Check out our step-by-step video on how to effectively use Sprig Heatmaps to: 🔎 Identify user engagement hotspots 📍 Pinpoint UX issues 💫 Make experience-data-informed decisions Watch the tour video below and start transforming your product experience today! 🚀 Tour guides 👉 🗺️🔥: Ana Gubin & Denisse Dominguez
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Sprig reposted this
As the first product manager at Weebly, I helped scale the company to over 50 million users. With so many eCommerce stores, yoga studios, and restaurants using our product, relying on a handful of customer conversations to guide decisions wasn’t ideal. As a result, we made most our decisions based on product analytics data. 🔢 Sure, we conducted customer interviews and sent out email surveys, but with each interview taking thirty minutes and email survey response rates of just 1-2%, the small sample sizes didn’t always represent our growing user base. 💬 Now, with AI, we can finally build products based on people’s experiences with our products, not just their actions. AI can analyze thousands of user experiences in real-time, capturing each person’s frustrations, goals, and emotions, so we can see the “why” behind user actions and how we can improve user experiences. 👩💻 That’s exactly what we’ve built with Sprig 2.0, and I’m excited to share more next Thursday, September 5th, when we unveil the next version of our platform. 🚀 Stay tuned! In the meantime, keep an eye out for our bus ads around San Francisco. 📅
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We are hiring! Check out all of Sprig's open roles here🚀: https://sprig.com/careers
Sprig is growing! We have several open roles across the company, including Mid-Market Account Executive, Back-end Engineer, Product Manager, and Customer Success Engineer. 🚀 Plus, I just opened up a new spot on the leadership team: Head of Operations. I’m looking for an operations partner with experience scaling SaaS startups. This is an exciting opportunity for someone who is looking to take a company with strong product/market fit and momentum through its next phase of growth! 💼 Is that you or someone you know? Apply with the link in the comments below. 🔗 ⬇️
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Be sure to join us tomorrow as Teresa Torres and Sprig's Cecilia Liu share "An Expert Guide to Testing Product Assumptions"! You won't want to miss out on this one! Sign up below ⤵ Signing up will also give you access to a recording of the webinar 🎥
❗Exciting Webinar Alert❗ Are you a Product Manager looking to validate your ideas and drive successful outcomes? Don’t miss our upcoming webinar, "An Expert Guide to Testing Product Assumptions," featuring renowned product management expert Teresa Torres and Sprig Head of Product Cecilia Liu. In this insightful session, you'll learn how assumption testing can transform your approach to product development by: 🔎 Uncovering Hidden Risks: Identify potential pitfalls before they escalate. 📊 Driving Informed Decisions: Make data-driven decisions and pivot with confidence. 🤝 Enhancing Collaboration: Foster a culture of continuous learning by involving your entire team. 📆 Date: Wednesday, August 28th, 2024 ⏰ Time: 10:00 AM PST More about our guest, Teresa Torres: Teresa is the author of Continuous Discovery Habits and has taught over 12,000 product professionals through the Product Talk Academy. Don’t miss out on this opportunity to learn from the best in the industry! 👉 📝 Register now and elevate your product management game! Signing up will also give you access to a recording of the webinar. #ProductManagement #Webinar #ContinuousDiscovery #AssumptionTesting #ProductDevelopment #Leadership
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Any given 𝚜̶𝚞̶𝚗̶𝚍̶𝚊̶𝚢̶ Tuesday 😤 Looking to learn more about Sprig’s AI-powered product experience platform? Each Tuesday at 11 AM PST, our expert Solutions Consultant, Denisse Dominguez, showcases Sprig's platform to show you how some of the world's best product teams—like Notion, Dropbox, Webflow, Robinhood, and many more—are using Sprig to fuel product innovation. 🚀 Sign up here to join tomorrow's: ➡ https://lnkd.in/gqBS8KUX
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Long before ChatGPT took the world by storm, Sprig’s Kevin Mandich was already pioneering AI and machine learning. With over a decade of experience in the field, Kevin sat down with Daniel Bean from Mixpanel to share his perspective on building with AI and how Sprig is using it to shape the future of product experience insights. 💫 Read the full interview below ⬇
Sprig’s Kevin Mandich on a decade of building with ML and AI | Signals & Stories
mixpanel.com
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Sprig reposted this
As a former PM, I’ve found that the best products I’ve built—the ones that won TechCrunch Disrupt, the Apple App Store Awards, and the Time Magazine App Award—came from deeply understanding the people I was building for. Too often, we rely on analytics alone to make product decisions, forgetting that each data point represents a person: perhaps Taylor, Alex, or Emily. 👩💻 I started Sprig to help product teams build for people, not just data points. To truly personalize product decisions, we must understand the sentiment behind them in real-time as users experience our products. To achieve this, we need experience insights—a new type of data that goes beyond numbers. This layer captures users’ goals, frustrations, and opinions, giving us a clearer picture of how our products impact people and where they might fall short. At Sprig, we’ve been transforming our experience insights platform to be AI-native, with nearly every core workflow driven by AI. On September 5th, we’ll unveil Sprig 2.0—the world’s first AI-powered experience insights platform! 🤯 📅 Sprig 2.0 empowers product teams to ask the right questions, uncover real-time insights, and generate AI-driven solutions to build for people, not data points. 🚀 Stay tuned! In the meantime, keep an eye out for our San Francisco ad campaign and read my full perspective in the comments below! ⬇️
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