“Customers are the most consistent and efficient way for you to grow. We are now in a customer-led world.” - Charlie Sonnenberg , SVP Sales, Totango + Catalyst Software 💚 We love it when Charlie drops some hot take knowledge on how enterprises need to shift their go-to-market motion to a customer-led growth strategy — with Revenue Operations Alliance and Customer Success Collective 🃏 Here’s the deal: It’s not about activities, it’s about value creation. So the question is: What are you doing > at each interaction > of each step of the customer lifecycle > to create a moment of value for your customer? 🤔 Tell us! And, get our guide on how to navigate the shift to a customer-led growth strategy for your team ⬇️ https://lnkd.in/gDkV8mZV? Chris Dishman Karen Budell #customersuccess #sales #revenue #revops #operations
Totango
Software-Entwicklung
Redwood City, CA 41,774 followers
Exciting news: Totango and Catalyst have joined forces to help you drive customer-led growth!
Über uns
Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B2B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth. Follow us here too: https://www.linkedin.com/company/catalystio/
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http://www.totango.com/successisrevenue
External link for Totango
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 51-200 Mitarbeiter
- Hauptsitz
- Redwood City, CA
- Typ
- In Privatbesitz
- Gegründet
- 2010
- Spezialitäten
- Connecting All Customer Data, Less churn, more upsell and cross-sell, Customer Success Management, Proactive Customer Engagement, Customer Data Platform, Customer operating system, Customer Experience Surveys, Customer Health Scores, Digital Engagement, Tech Touch, High Touch, Stakeholder Engagement, Customer Journey Analytics, Composable Customer Success Platform, and customer-led growth
Produkte
Totango Customer Success
Customer Success Software
Totango customer success software helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango provides a robust set of integrations and SuccessBLOCs—our proprietary pre-built customer success programs that are embedded with best practices and contain relevant workflows, reports, automation, customer segments, campaign content, and more to help you achieve critical business outcomes and create focus for your team. With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio, engage with customers when and where it matters, monitor and improve the metrics that matter, and scale CS faster with the power of people + AI. Unlike our competition, Totango enables unlimited scalability and unmatched time to value due to our composable platform architecture and schemaless data model.
Standorte
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Primäre
1 Twin Dolphin Drive
Redwood City, CA 94065, US
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94 Yigal Alon
Alon 2 Tower
Tel Aviv, Israel 6789139, IL
Employees at Totango
Aktualisierungen
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Apparently, summer is over?! But we’re still coming into this week on fire with some HOT takeaways from last week’s GTM Partners kick-off in Atlanta. 🔥 To quote our friend Palmer Houchins from G2, “One of the big takeaways around churn is that it’s an entire business problem, not solely a CS problem. It will keep spiraling if it isn’t addressed as a whole team.” 🎤 You're welcome 😉 Join us at the next GTM Partners event in Boston on Tuesday, September 10th when we’ll continue the discussion and learnings on: ✅ how to increase efficiency in the GTM motion ✅ how to balance revenue growth through the customer lifecycle ✅ how to build teams with diverse talent to meet the shifting demands across the GTM org It was standing room only in Atlanta, so we suggest you grab your spot for Boston soon! https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #productmarketing #innovation
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Sangram Vajre said to put Karen Budell 's comment on a poster, so we did! ⬇️ “In today’s market, customers aren’t just buying your software or your product; they’re buying your expertise.” - Karen Budell, CMO, Totango + Catalyst Software 🤝 All customers, from start-up to established businesses, are looking for B2B and software providers to be a strategic ADVISOR. 🧭 Customers want EXPERT partners to help guide them through their top challenges. 🚀 Customers need INNOVATIVE thinkers to help them capture the opportunities that are going to help them soar. Simply put ... ❤️ They’re looking for TRUST. It’s been a fantastic week from the first GTM Partners #BetterTogether LinkedIn Live! with Tim Sanders and G2 to the first roadshow event in Atlanta with leaders from all of the partners Vidyard , MadKudu , G2 , Demandbase , ZoomInfo , TechnologyAdvice , Clari and ON24 🏙️ What do you say we do it all again in a couple of weeks in Boston?! 🔥 More billboard-worthy hot takes, live music and exceptional networking to come! Join us! ➡ https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #GTM #revenue #BetterTogether
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It’s getting HOT in Atlanta at the GTM Partners #BetterTogether kick-off event! 🥁 Live music intro 🧨 Expert hot takes 💫 Inspiring conversations 😆 Funny out-takes Karen Budell , CMO at Totango + Catalyst Software with Palmer Houchins , VP of Marketing at G2, are getting real with insights, best practices and learnings on how to improve ROI with a streamlined GTM motion. If you’re not in Atlanta, will you be in Boston, New York City or San Francisco? 🏙️ Join us in being #BetterTogether ! https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #productmarketing #innovation
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T-1 day until the GTM Partners roadshow kicks-off in Atlanta! 🌟 Will you be there? Grab one of the last minute spots available NOW! Just a few of the hot topics we’re going to cover: 🔦 The Future of Go-To-Market 📝 Workshop on the optimal GTM frameworks ⚡ Real world examples on unlocking ROI 👫 Building the best team to drive innovation at scale Join us along with our #BetterTogether partners Vidyard ZoomInfo Clari G2 Demandbase MadKudu Catalyst Software TechnologyAdvice ON24 https://lnkd.in/gdDFWqWz #customersuccess #sales #marketing #productmarketing #innovation
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Excited for Totango + Catalyst Software CMO, Karen Budell to join Tim Sanders and Sangram Vajre for a LIVE discussion of demystifying ROI! 🔎 🔥 Get some hot takes from these influential leaders on how to measure, communicate and leverage ROI to make critical decisions that shape the trajectory of revenue growth 🚀 They're LIVE on Monday, and you're not going to want to miss it! https://lnkd.in/gQW9txyG #customersuccess #sales #revenuegrowth #LIVE #GTM
we had an amazing session yesterday with our newest graduates of the GTM OS Certification... I'll share a link to the replay in the comments But next up on GTM Made Simple Live is Karen Budell and Tim Sanders! Are you ready to crack the code on ROI? I'm pumped to bring you another episode of GTM Made Simple Live that's all about demystifying ROI for GTM leaders. On August 26th at 12:30 PM ET, I'll be joined by Karen, CMO of Totango, and Tim, VP Research at G2, to talk about the world of ROI in the go-to-market landscape. We'll be unpacking: → How to effectively measure ROI in GTM initiatives → Strategies for communicating ROI to stakeholders → Leveraging ROI insights to drive growth and strategic decisions → Real-world examples of ROI in action this isn't just about numbers – it's about transforming data into stories that drive real business impact. whether you're a seasoned GTM pro or just starting your journey, this episode promises insights you can't afford to miss. let's make ROI a powerful tool in your GTM arsenal! #GTMadeSimple #GoToMarket #ROI
Demystifying ROI: A GTM Leader's Guide
www.linkedin.com
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Proud to share that Totango was named to the Constellation Research, Inc. ShortList for top vendors in Customer Success Software 🎉 Solutions on the Constellation ShortList™ are selected by Constellation analysts through a research process that includes ✅ client inquiries ✅ partner conversations ✅ customer references ✅ vendor selection projects ✅ market share and ✅ internal research 🙏 HUGE thank you to our customers, our community, our partners and our TEAM that make Totango + Catalyst Software stand out and stand up for technology and innovation that fuels customer outcomes 🚀 Let’s keep going! #BetterTogether https://lnkd.in/gczchygu #customersuccess #sales #revenue #customerledgrowth #SaaS
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It’s almost football season, and it’s time to get that GTM offense ready! 🏈 Edward Chiu, co-CEO of Totango + Catalyst Software recently shared his top plays to build and train a “Go-To-Market Offense” that’s ready to win! 🏆 🛡️Make the customer success your CFO’s secret weapon for growth 🏃Chase LTV instead of short-term sales metrics 💡Bring insights from CS into strategic decision making 🎯 If you want more drills to get your team ready for the season, check out Edward’s latest Forbes article here ⬇️ https://lnkd.in/gzQkJAgQ #customersuccess #sales #GTM #revenue #football
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Totango reposted this
The world is changing - ensuring your customers actually implement, adopt, and see value in what you sell (and then buy more) has never been more important. Outbound is changing too - if you're an SDR Manager in the NYC area who wants to help our SDRs cut through the noise to evangelize that change, hit me up or apply below. Edward Chiu Karen Budell Chris Dishman Randy DeHaan and I are building a Go-To-Market Factory that will forge the next generation of successful tech companies... come join us!
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Customer success operations can be a secret weapon for fine-tuning a variety of customer success and GTM priorities such as: 🎯 Sharpening the ideal customer profile (ICP) 🗒️ Crafting unique marketing messages, and 👫 Injecting the customer’s voice into every interaction. Do you have a CS operations motion? Are you trying to figure out how to get one started? ➡ ➡ ➡ Get the latest tips from CS Operations expert Katie Yagodnik on how to build or sharpen your CS operations practice in order to accelerate growth for your customers and for your business 🚀 https://lnkd.in/gnu_9dih Catalyst Software #customersuccess #csoperations #sales #revenue #SaaS
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