United States Digital Service

Today, we celebrate 10 years of providing improved government services to Americans through technology and design. We have transformed from a crisis response team into a valued partner for more than 30 federal agencies, working directly with them to deliver exceptional services to the public and enhance the digital capabilities of agencies for the future. Explore some of our milestone achievements over the past decade, showcasing how the government can and should meet the highest standards of digital excellence at https://lnkd.in/gfzaJPad. #USDSTurns10 #DecadeOfDelivery #10YearsOfTechForGood #USDS #TechforGood #CivicTech #USDigitalService

Involving the intended users in the development process is the best way to ensure that services are practical, efficient, easy to use, fair, and safe.   Our latest blog, "User Research and the Paperwork Reduction Act," provides practical insights on the importance of user research and how and when to integrate it into a project. Discover how seven agencies successfully incorporated and conducted user research without needing Paperwork Reduction Act approval at https://lnkd.in/gVMxmaQ2.   #UserResearch #TransformingCustomerService #PaperworkReductionAct #PRA #USDS

Over the past decade, we've made significant strides in addressing critical needs and paving the way for new opportunities. Our focus on equipping teams with 21st-century skills has brought over 700 top-tier technologists into government, with over 100 continuing their service in permanent agency roles. Visit https://lnkd.in/gvibJnZA to see more of our impact! #USDSTurns10 #DecadeOfDelivery #10YearsOfTechForGood #USDS #TechforGood #CivicTech #USDigitalService

Learning from our neighbors in the North: the Having a Child and Early Childhood team visited the Canadian Federal Secretariat on Early Learning and Child Care to learn more about their implementation of paid parental leave, nationwide childcare, and direct payments to families raising children. Discover their insights: https://lnkd.in/eWGVc4-p #GovCX #BidenHarrisPMA

We deliver the greatest good, for the greatest number of people, in the greatest need. Learn more at https://lnkd.in/gh5yWrV6. #USDSTurns10 #DecadeOfDelivery #10YearsOfTechForGood #USDS #TechforGood #CivicTech #USDigitalService

Our team members, Izzie Zahorian, Alyssa Kropp, and Emily Mann, will be at EPIC 2024 in Los Angeles to share their innovative approaches to improving the Medicaid renewal process. Join them on August 19 from 2–3:30PM PT at the Santa Monica College Performing Arts Center to learn how they utilized data-driven, evidence-based, and human-centered design to streamline the process and create more effective benefit programs. Find more information at https://lnkd.in/ggMQ8cRc. #EPIC2024 #MedicaidRenewal #TechForGood #CivicTech 

USDS is celebrating 10 years of transforming government services through technology and design! In the last decade, we have worked across the government to deliver better services to the American people. As we reflect on our achievements, we eagerly await the important work left to do. What is your favorite memory or project you collaborated with us on? Comment below 👇   #USDSTurns10 #DecadeOfDelivery #10YearsOfTechForGood #USDS #TechforGood #CivicTech #USDigitalService 

Listen to some of civic tech's most influential voices in: "The Federal Government Needs You–and Your Tech Skills!" Voting closes on August 18 👉 https://lnkd.in/gWi5PNpG

We are honored to share an anniversary week with our valued partners at the Social Security Administration! SSA's unwavering dedication to continuously improving its digital experience to better serve its customers is genuinely inspiring. Over the past eight years, we have worked closely with SSA to enhance the delivery of services to the American people through technology. See how SSA continuously improves SSA.gov to increase customer satisfaction for its 180 million annual site visitors at https://lnkd.in/g94jgPZX. #SSA #USDS #DigitalTransformation #CivicTech #TechForGood

The American public deserves a government that delivers services effectively and builds trust. Ten years ago, USDS was created to ensure the government could do this in a digital age. Our accomplishments over the past decade demonstrate that the government can and should meet the highest standards of digital excellence. There is still much work to be done, and we can't do it without you! We are committed to pushing the boundaries of what's possible in the next decade. Check out our latest blog to learn more about our vision for the future. https://lnkd.in/gbF8M476 #USDSTurns10 #DecadeOfDelivery #10YearsOfTechForGood #USDS #TechforGood #CivicTech #USDigitalService