Walmart Global Tech

Our first Cyber Intelligence Summary is out now, and it's packed with noteworthy trends shaping the cybersecurity landscape: 🤖 AI adoption is shaking up the world of cybersecurity and spurring conversations around convenience and security. 🎣 Threat actors continue to innovate on their phishing methods and the barrier to entry is lowering. 📦 Supply chain vulnerabilities are a top concern for backdoor access to organizations. Read on to discover how threats are evolving and unlock valuable insights to enhance your cybersecurity posture.

Customers are becoming increasingly savvy of how new technology can fulfill their needs quickly, and our associates are benefitting from the optimization of tasks and processes when they leverage tech in their workflows. Solutions like our AI/ML platform Element are enabling us to deliver experiences with speed and at scale, rapidly expanding our lineup of GenAI-powered experiences. And tools like our Shopping Assistant, and internal tools such as My Assistant, DX AI Assistant and Coding Assistant, are helping answer challenging questions and reduce decision-making so users can achieve results faster. Saving time and money is at the heart of what we do, and our latest earnings results confirm we're on the right track with impressive growth across the company: https://lnkd.in/gkSR4Ypg #TeamWalmart #SamsTech #WalmartInternational #WalmartGlobalTech #RetailInnovation

Customers are moving from a ‘do it with me’ to a ‘do it for me’ mindset. They expect retailers to anticipate their needs, reduce decision-making, and deliver exactly when they need it. To achieve this, everything must be interconnected and personalized. Discover how we’re using technologies like AI, ML, and cloud computing to transform customer, member, and associate experiences: https://lnkd.in/ggycnwst

How are U.S. shoppers’ expectations evolving? Immediate accessibility and custom “do it for me” experiences will become the norm: They want retailers to anticipate their needs, reduce decision-making and deliver at exactly the right moment.   As Suresh Kumar notes in his interview with Jason Del Rey for Fortune, the way we discover, buy, and receive products is set to dramatically change in the next 5-10 years to meet these expectations.   Everything great about eCommerce – no lines, easy search and find, personalized recommendations – must be available in the store. And everything great about the store – try on, customer service, instant purchase – needs to be available from home.   Read his interview: https://lnkd.in/gK7kKFKu   Check out our State of Adaptive Retail report for more insights on shoppers’ preferences and habits: https://lnkd.in/euYTWDiz

The retail landscape has undergone numerous changes over the past decade. Adaptability, immediate accessibility and custom “do it for me” experiences will no longer be longer luxuries – they are absolute necessities. Today Walmart released its inaugural State of Adaptive Retail Report with Morning Consult, revealing four emerging trends shaping the future of the retail industry. Among the discoveries:  💡 Shoppers want retailers to handle the thinking while they focus on buying: 38% of shoppers say they want a virtual personal shopper. 💡 Shopping now blends seamlessly with daily life: Nearly 80% of shoppers made online purchases while multitasking in the past six months. 💡 Consumers crave a mix of online convenience and in-store tangibility: Nearly half prefer virtual try-ons over traditional dressing rooms and say they’d buy more clothes if a great virtual try-on experience were available. Download the report for a detailed look at the state of Adaptive Retail, its future direction and how shoppers are shaping these new retail experiences: https://lnkd.in/euYTWDiz #RetailInnovation #Walmart

From mitigating the impact of unforeseen weather events to adapting to shifts in customer behavior, we're leveraging AI-powered technologies across our supply chain to help ensure we always fulfill our promise to the customer. Parvez Musani shares how this technology is enabling us to create a “ready for anything” supply chain. Watch the interview here: https://lnkd.in/gMJXeSHz #AI #DigitalTransformation #SupplyChain #RetailInnovation #Walmart

Congrats to Jerry Geisler for his induction into the CSO Hall of Fame! 🎉 The CSO Hall of Fame recognizes the accomplishments of senior security and technology leaders, both within the organizations they work, and the CSO and security communities at large. Glad you're on our team! Learn more about the recognition: https://lnkd.in/gzKKJXVk #TeamWalmart #CSOHallOfFame

Our exit technology is making waves! Progressive Grocer has recognized Sam's Club with the 2024 GroceryTech Innovation Award for a Large Chain Retailer. This accolade acknowledges our innovative efforts to deliver new levels of convenience to our members through experiences including Scan & Go and our seamless exit technology. Advances in GenAI, AI and computer vision are enabling us to improve experiences throughout members' shopping journeys, from entry to exit. Our seamless exit experience, for example, uses a sophisticated layering of smart hardware and software, including cameras, computer vision models and algorithms to interpret visual information collected as members walk toward the exit, compare that data with tens of thousands of products listed in our inventory systems, and then match the cart with a receipt. By automating the exit process and eliminating the need for manual scanning, we’ve been able to streamline the entire checkout process, with members leaving the club 23% faster. Congrats to Lingfeng Zhang, Matt Lindsey, Craig Robinson, Colin Mitchell, Daren Goodroe, Yifan Zhou, Feiyun (Jerry) Zhu, Evgeniia Sorokina, Michele East, Mike Schubert, Mingquan Yuan, Mahesh Devireddy, Paul Lobo, Piyush Goel, wei wang, Rogelio Macedo, MS, Shaelyn Valencia, Vince Cucco, SSM, PMP and Brett McCausland for winning this award. Also, shout-out to the broader #SamsTech team for their dedication in exploring innovative solutions to improve member experiences and provide an unparalleled shopping experience! #TeamWalmart #RetailInnovation

Associates Week is all about you – the innovators powering the present and enabling the future of Walmart. We are excited about the experiences we are building for our customers, members and associates, and our passion for continuing to unlock new ways to help people save money and live better is unwavering. Cheers to an incredible Associates Week 2024! #teamwalmart #technology #associatesweek2024

Introducing The Quarterly Download: a quarterly digest covering the latest innovations from our Walmart Global Tech team. In this edition, we overview a machine learning platform that is simplifying AI/ML adoption at scale, how we’re using AI to reduce waste on our shelves, and more. Read on to stay in the know!