About
With 10 years of experience in the software industry, I am a strategic leader with a…
Activity
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The Story Behind the Zoom Background If you have been on a conference call with me anytime in the past few years, you may have noticed that I always…
The Story Behind the Zoom Background If you have been on a conference call with me anytime in the past few years, you may have noticed that I always…
Liked by Riley Brown
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Today is my 5th anniversary at Zendesk! Incredible, time flies. From living in SF and commuting to 1019 Market St everyday, to now logging in…
Today is my 5th anniversary at Zendesk! Incredible, time flies. From living in SF and commuting to 1019 Market St everyday, to now logging in…
Liked by Riley Brown
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The cat is out of the bag...It’s with a heavy heart that I bid farewell to Zendesk. I’ve been reflecting on the incredible journey we've had over the…
The cat is out of the bag...It’s with a heavy heart that I bid farewell to Zendesk. I’ve been reflecting on the incredible journey we've had over the…
Liked by Riley Brown
Experience
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Education
Licenses & Certifications
Volunteer Experience
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Volunteer
The Surfrider Foundation
- Present 2 years
Environment
Beach cleanups, water testing, events, and direct action
Courses
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Data Science & Analytics (Berkeley Extension)
COMPSCI X407.9
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Marketing Analytics: Marketing Measurement Strategy (edX/ Berkeley)
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One Planet, One Ocean (edX/SDGAcademyX)
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Sabermetrics 101: Introduction to Baseball Analytics (edX/ Boston University)
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More activity by Riley
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Companies move between the GM and Functional models as they go through different phases of #growth. When I joined Zendesk we had the GM model. I was…
Companies move between the GM and Functional models as they go through different phases of #growth. When I joined Zendesk we had the GM model. I was…
Liked by Riley Brown
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Zendesk is No. 1 — again! 🏆 G2 has ranked Zendesk as the leader in multiple categories in their Summer 2024 reports, including: 🥇 #1 for Most…
Zendesk is No. 1 — again! 🏆 G2 has ranked Zendesk as the leader in multiple categories in their Summer 2024 reports, including: 🥇 #1 for Most…
Liked by Riley Brown
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That arrow pointing up is a good thing 😀; congrats Zendesk.
That arrow pointing up is a good thing 😀; congrats Zendesk.
Liked by Riley Brown
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Join us in NYC! Send me a DM if you're interested.
Join us in NYC! Send me a DM if you're interested.
Liked by Riley Brown
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Apply to attend the Zendesk AI Summit in New York City: https://zdsk.co/3XOpQvi 🤝 Connect with CX industry leaders and experts 🌌 Get an exclusive…
Apply to attend the Zendesk AI Summit in New York City: https://zdsk.co/3XOpQvi 🤝 Connect with CX industry leaders and experts 🌌 Get an exclusive…
Liked by Riley Brown
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💪 With Zendesk AI-powered workforce management, forecasting, scheduling agents and tracking performance are a breeze: https://zdsk.co/45PzFv3 .
💪 With Zendesk AI-powered workforce management, forecasting, scheduling agents and tracking performance are a breeze: https://zdsk.co/45PzFv3 .
Liked by Riley Brown
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Proud of the huge momentum at SWEEP: "Sustainability management software company Sweep tops rankings against giants including Microsoft, IBM and…
Proud of the huge momentum at SWEEP: "Sustainability management software company Sweep tops rankings against giants including Microsoft, IBM and…
Liked by Riley Brown
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#Talkers Vs. #Doers Talkers talk without thinking about the execution path or what their talk means in action and thus many times their talk won’t…
#Talkers Vs. #Doers Talkers talk without thinking about the execution path or what their talk means in action and thus many times their talk won’t…
Liked by Riley Brown
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Happy anniversary to me. I'm 3! Well I'm 3 years old as a Zendesk employee anyway. It's weird to think about how I got here but let me tell you. At…
Happy anniversary to me. I'm 3! Well I'm 3 years old as a Zendesk employee anyway. It's weird to think about how I got here but let me tell you. At…
Liked by Riley Brown
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Join me for an AMA session on Sharebird where I'll be sharing insights on Product Launches! Date: Wednesday, July 17th Time: 10:00AM PT Sign up to…
Join me for an AMA session on Sharebird where I'll be sharing insights on Product Launches! Date: Wednesday, July 17th Time: 10:00AM PT Sign up to…
Liked by Riley Brown
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Today we announced a bunch of new features and a brand new product (!) at #Config2024 that nod to the future we’re building at Figma where anyone can…
Today we announced a bunch of new features and a brand new product (!) at #Config2024 that nod to the future we’re building at Figma where anyone can…
Liked by Riley Brown
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Reflecting on an extraordinary week at #ZendeskShowcase in Europe. It was great to spend time with our EMEA teams and customers. Zendesk is steadfast…
Reflecting on an extraordinary week at #ZendeskShowcase in Europe. It was great to spend time with our EMEA teams and customers. Zendesk is steadfast…
Liked by Riley Brown
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💡 Get the basics, best practices, and real use cases of conversational AI with this free guide from Zendesk: https://zdsk.co/4aVVPN6 .
💡 Get the basics, best practices, and real use cases of conversational AI with this free guide from Zendesk: https://zdsk.co/4aVVPN6 .
Liked by Riley Brown
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I am thrilled to share the success of our recent Data onsite event in 🇪🇸 ! 🎉 We held our first-ever Data Hackathon, and the energy, creativity…
I am thrilled to share the success of our recent Data onsite event in 🇪🇸 ! 🎉 We held our first-ever Data Hackathon, and the energy, creativity…
Liked by Riley Brown
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