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Sciencedirect Sciencedirect
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Procedia Computer Science 159 (2019) 1145–1154
www.elsevier.com/locate/procedia www.elsevier.com/locate/procedia
Abstract
Abstract
Investigating the Strengths, Weaknesses, Opportunities and Threats (SWOT) of enterprise systems
is popular among business researchers in major organizations. Many establishments carry out
SWOT analysis at strategic planning, quality control while
Investigating the Strengths, Weaknesses, Opportunities and Threats (SWOT) of enterprise systems
is popular among business formulating government policies and legislations. In the digital
ecosystems scenarios, the SWOT activities need a great deal of
researchers in major organizations. Many establishments carry out SWOT analysis at strategic
planning, quality control while attention, in particular, while designing and promoting new
strategies of multiple industry scenarios in the Integrated Project
formulating government policies and legislations. In the digital ecosystems scenarios, the SWOT
activities need a great deal of Management context, keeping in view complex business operations.
Information solutions may not have choices, failing to address
attention, in particular, while designing and promoting new strategies of multiple industry scenarios
in the Integrated Project priorities and provide alternate solutions. We focus on digital ecosystem
methodologies, in which the business and organizational
Management context, keeping in view complex business operations. Information solutions may not
have choices, failing to address issues, challenges and priorities are addressed. The purpose of the
research is designing a new SWOT model in which the elements
priorities and provide alternate solutions. We focus on digital ecosystem methodologies, in which
the business and organizational are modelled to interrogate managers’ views to oversee new
insights of a variety of business contexts that can guide SWOT
issues, challenges and priorities are addressed. The purpose of the research is designing a new
SWOT model in which the elements analyzers and provide digital ecosystem services in multiple
industry operations in an optimum manner. Issues and challenges of
are modelled to interrogate managers’ views to oversee new insights of a variety of business
contexts that can guide SWOT elements of SWOT of several public and private sector companies
are analyzed, documented and modelled to evaluate unified
analyzers and provide digital ecosystem services in multiple industry operations in an optimum
manner. Issues and challenges of metadata representing multiple industry views, their visualization
and interpretation in new knowledge domains.
elements of SWOT of several public and private sector companies are analyzed, documented and
modelled to evaluate unified metadata representing multiple industry views, their visualization and
interpretation in new knowledge domains. © 2019 The Author(s). Published by Elsevier B.V.
© 2019 The Authors. Published by Elsevier B.V.
© 2019 The Author(s). Published by Elsevier B.V.
This is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) This is an open access article
under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-
nd/4.0/) This is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/)
Peer-review under responsibility of KES International.
Peer-review under responsibility of KES International.
Peer-review under responsibility of KES International.
Keywords: SWOT; Digital Business; Ecosystem; Multiple Industries; IPM
Keywords: SWOT; Digital Business; Ecosystem; Multiple Industries; IPM
1. Introduction
1. Introduction
Mostly, many organizations carry out SWOT analysis at a strategic planning stage, try to
identify and examine the Mostly, many organizations carry out SWOT analysis at a
strategic planning stage, try to identify and examine the
existing resources, both internally and externally, investigating their trends and patterns that
may have either positive existing resources, both internally and externally, investigating their
trends and patterns that may have either positive
or negative impacts to businesses. In the digital era, many changes occur in the business
strategies including or negative impacts to businesses. In the digital era, many changes occur
in the business strategies including
organization policies. The limitations may be complex issues associated with either
organizational or business organization policies. The limitations may be complex issues
associated with either organizational or business * Corresponding author. Tel.: +61402184577; fax:
+0-000-000-0000 .
E-mail address: [email protected]
* Corresponding author. Tel.: +61402184577; fax: +0-000-000-0000 .
E-mail address: [email protected]
1877-0509 © 2019 The Author(s). Published by Elsevier B.V.
This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-
nd/4.0/)
1877-0509 © 2019 The Author(s). Published by Elsevier B.V.
Peer-review under responsibility of KES International.
This is an open access article under the CC BY-NC-ND license
(https://creativecommons.org/licenses/by-nc-nd/4.0/) Peer-review under responsibility
of KES International.
structures, in which SWOT analysis may fail. It may not prioritise the issues neither provide
alternate solutions, at times may confuse the managers with a lot of information and data
generated employing SWOT analysis [22]. Quality of data and information, including types
and size of data, may have a significant effect on artefact design and implementation
including business sentiment analysis. With the result, the views expressed by managers on
SWOT analysis may not be the same by other managers of other related industries. During
oversimplification of SWOT elements and processes of multiple industries, some elements
may have been oversimplified compared with others. Identification of elements that suit
company situations may be dissimilar in different industries and their supply chains. Lack of
control of other factors, such as inflation, changes in the price of raw materials, changes in the
government policies and legislations and skills labour shortages can impede the effective
SWOT analysis and implementation. We propose to build a framework that can manage
volumes and varieties of views and insights of business and industry situations that can
facilitate successful documentation and organization for building new models and methods
needed in the IPM implementation.
The article is structured as follows. The background information is discussed in Section
1.1 with the problem statement, various issues and challenges in Section 2. The purpose of the
research, research questions and objectives are expressed in Section 3 with a description of
methodologies in Section 4. Data analysis and presentation of results are given in Section 5
with research findings in Section 6. The conclusions and future outlook are described in
Section 7. We conclude with research limitations and practical implications.
Group of business strategies and alignments is required for organisations to achieve sets of
goals in a specific time period. The business alignments and strategies are business “high-
level plans for reaching specific business objectives,” [1]. Organisations investigate data
elements relevant to business alignments and strategies by employing SWOT analysis in
different business scenarios. The SWOT stands for Strengths, Weaknesses, Opportunities and
Threats, and can be analysed as a process, in which the management team identifies the
internal and external factors that affect the company and business performances. Strengths in
the SWOT analysis are internal capabilities and positive factors of business establishments,
which are relevant for firms to achieve their objectives and serve their customers, efficiently
[4, 5]. Weaknesses are internal factors or constraints which might impede or hinder the
performance of an organisation. Therefore, the company's strengths and weaknesses are
internal elements. Opportunities in the SWOT analysis are factors or features which can
favour or facilitate the business establishments
with links outside organizations. They are external factors through which companies can
exploit their advantages [4]. Threats deal with negative factors external to the company,
which can hinder or delay the achievable goals. As such, opportunities and threats are viewed
as environmental factors. Examples of elements while carrying out a SWOT analysis are
linked to attribute dimensions such as competitors, the price of raw materials and optimum
supply chain management systems. New insights are made on SWOT analysis of resources,
making businesses competitive and strategic with toolkits of templates [18]. IPA based
SWOT analysis is done for analysing the strategic planning and evaluating through a case
study of Higher Education Institutions in Thailand [16]. SWOT analysis models are
articulated for wheat farming, incorporating number of strategic dimensions in the modelling
process [15]. A review is conducted on SWOT in qualitative and quantitative perspectives [8].
SWOT analysis is performed in various company scenarios of strategic planning using
empirical study [9].
2. Problem Statement
Many organisations fail to achieve set goals within a given time period because they are
unable to fix their business strategies and alignments. It is often the case by the organisation’s
inability to properly implement the SWOT analysis models in business institutions. Improper
implementation and failure of interpreting the information of SWOT can impede organization
implement outcomes of the analysis. The interpretation phase requires organisations to assign
a group of people or different aspects of SWOT into thematic clusters. The thematic groups
provide analysts with a platform to easily make choices with the most relevant responses that
require more attention [4]. However, individuals or groups of people carrying out the SWOT
may fail to group the information into thematic views, which make managers challenging, the
interpretation of the insights of SWOT outcomes.
Additionally, organisations may fail to develop or follow up an action plan even after
conducting the SWOT analysis, and their interpreted views are logical. An action plan
involves organisations finding an alternative solution
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or a better measure to improve the businesses after identification of external threats and
internal weaknesses and documentation of their data instances. However, if organisations are
unable to find and implement action plans or a way forward to solve organisational issues, the
entire process of SWOT exercise is futile [5]. As such, the current research aims at informing
the businesses better models and methods for SWOT analysis. Based on our investigation and
reviews of multiple published open and shared data source files and websites [22], we have
summarized the following issues and challenges of manifold industry involvement that
emerge to execute integrated projects.
Issues and Challenges: The root cause of the implication of complaints in the business
process is because of the poorly aligned supply chain events and ailment of businesses. The
companies suffer from interrupted networks with inferior quality products and services with
poor communication systems. Sharing and managing business data in such interrupted
networks is challenging due to lower internet speeds and higher costs, with the result,
mounting costly bills with poor quality services, the customer dissatisfaction increases. The
company may suffer from stagnated data users with rapid user growth decline. Not attending
to business processes implicated in the customer complaints, poorly communicated channels
may raise questions, dissatisfying suppliers and competitors. Stiff competition among
suppliers also affects the growth of business in an industrial environment. For effective
communication and transport services [17], the existing communication technology strategies
need attention. At times, dysfunctional ERP could be the root cause of the problems which
could hinder industry employees from having access to useful and critical decision-making
information, such as customers’ complaints in real-time, finally affecting the business
reputation and IPM project implementations.
In the integrated project environment, managers dealing with resources in multiple
industries may possess many branded and well-reputed products and services. Mostly, they
are global with evolving customer needs and requirements including their choices. Though
many case studies exist and have merits and demerits, companies participating in the IPM,
struggle to compete for the market in operational areas with a pressure of gaining profits.
Challenges are managing a variety of customers in the locations, where IPM is being operated
and executed. Because of certain incidents or faulty warehouse materials, it may so happen in
operational areas, the reputation of the company may have affected the objective of just-in-
delivery of quality products and services. We extract issues, challenges, new opportunities in
the areas of industrial relations and personnel management and disbursing compensation
payment facilities in many company case studies. The customer sentiments are crucial in
gaining popularity and promoting value and vision to branded products and services.
Customer relations management and behavioural patterns are other challenges in all chosen
case studies. Business processes implicated in many SWOT case studies include outdated
design and redesign of workflows, not respecting companies’ responses to evolving customer
preferences, reputation management and infrastructure issues to meet consumer needs and
demands [2].
3. Purpose of Research
The purpose is to design and develop a model that can unify the views of people involved
in the SWOT analysis and bring together various stakeholders of industry, enterprises and
institutions. It is a process where the management team identifies the internal and external
factors that affected the company's performance and influence the business. The company's
strengths and weaknesses are internal factors. Opportunities and threats deal with factors
external to the company--environmental factors.
3.1. Research questions
We focus on various interconnected industries of IPM. Oil and gas, mining and
metallurgy, manufacturing, transport, agriculture and lastly food and marketing are business
entities. Broadly, the objectives of the study are:
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1. To identify, acquire, document and model different elements of SWOT in multiple
industry contexts. 2. To develop a methodology that examines issues and challenges which
hinder businesses from achieving set goals and explore solutions. The method can bring all
views and insights of SWOT into the framework. 3. To implement the framework solutions
in multiple dimensions that can make up and strengthen businesses, minimizing weaknesses
and external threats.
To address the research questions 1 and 2, we focus on building an integrated framework with
artefacts that collaborate with businesses and their alignments. The research question 3 is
addressed by the SWOT model that can facilitate implementing the structural framework in
multiple industry scenarios that can make up the IPM project. We consider multiple
industries, identifying their internal strengths and weaknesses, as well as its external
opportunities and threats. Examples include various instances linked with competitors, prices
of raw materials, suppliers, and project needs and requirements. A SWOT analysis organizes
strengths, weaknesses, opportunities, and threats into a structured list. It is usually presented
in a simple matrix form [20]. The SWOT analysis is characterized in a framework for
identifying and analyzing the internal and external factors that have an impact on the viability
of a project, product, place or person entities. The following steps are used to carry out
systematic SWOT analysis in multiple industry contexts:
Table 1. Modelling Attribute Dimensions pertained to Multiple Industries - for SWOT analysis
Companies, businesses Data Attributes
Public Undertakings Private Sectors
21 25
15 30
25 56
22 39
25 30
Oil and gas 1600 Mining, Refining and Metallurgy 2000 Manufacturing 2500 Transport
3500 Fertiliser 2100
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Agriculture 1900
23 48
15 35
4. Design Methodology
The research objectives 2 and 3 have been followed up in this section. We aim at
developing a methodology that examines issues and challenges, achieves set goals and
explore solutions. The method can bring all views and insights of SWOT into the framework.
The sample design for the study depends on the number of domains (industry entities) and
their associated linked businesses mentioned in Table 1. Typically industries in IPM hold oil
and gas, mining and metallurgy, manufacturing, agriculture and lastly food and marketing
business entities. The number of sample attributes and its attribute instances for each industry
is in the range of 1000, using the random sampling technique to minimise chances of being
biased.
are described with the depiction of ontology structuring [12, 13, 14]. Often, point, line, spatial
and spatial-temporal datasets vary with space and time based on the geography of the industry
or business. Hundreds of dimensions and their attributes are involved in multiple businesses
including periodic dimension [7]. We have described four different data schemas, Schemas 1,
2, 3 and 4 representing four interconnected elements of the SWOT schema architecture
designed for multiple industries and business contexts as shown in Fig. 1a. At conceptual and
logical model stages, the dimensions and facts are made interrelated between SWOT
elements. At the physical model stage, the dimension attribute and fact tables are designed
that suited to the ecosystem, business and the data integration processes.
We have identified key factors of SWOT that deal with these industries. Various entities,
dimensions and fact instances are gathered. Realistically, we have analysed on average 50
government organizations, private sectors and small scale industries with a rigor that deal
with energy, manufacturing, transportation, agriculture and food-related industries. We have
integrated the new insights of SWOT elements and examined a strategy to improve digital
business ecosystems mitigating the existing risks and curtailing new threats in the industrial
environment. The case studies that deal with SWOT have been analysed for IPM including e-
businesses [21]. Broadly, we interpret the following new insights from several company
entities:
Oil and gas, mining and metallurgy business: Strength of the major oil and gas companies is
becoming part of the Organization Petroleum Exporting Countries (OPEC) member countries.
Continued energy consumption and growing demand for petroleum products are other
strengths. Crude quality, distribution of petroleum resources meeting the demand and supply
of both domestic and world consumers because of available production facilities including
refining capacities. High costs involved in developing the alternate and or unconventional
petroleum resources and development technologies is the weakness including corrupt
practices in financial sectors of producing companies. The dominance of private and small
scale enterprises make difficult to regulatory measures. Inadequate infrastructure, lack of
health, safety and environment measures are other challenges. Several new opportunities have
been generated in the form of supply chains diversified and linked with mining, refining,
manufacturing, agriculture and food industries. It includes further exploration and production
of untapped resources and job opportunities. High recovery rates create new momentum from
the existing projects. Liquefied natural gas (LNG) imports and exports have substantially
increased among energy consumed and produced nations. Depletion of oil and gas reserves,
developing alternate or unconventional resources by rich countries, rising fossil fuel costs and
world economic crisis are big threats. Increased competition between government and private
organizations, continued government interferences and change in national energy policies are
other threats. Traditional energy systems and their data sources may be threats to green and
renewable energy growth. SWOT thus can bring issues and challenges of supply chain events
of multiple industries, such as mining and refining, manufacturing, transport, marketing,
agriculture and food-related businesses including awareness and guidance to the policymakers
to manage and make projects viable and feasible.
Transport business: The strength of transport business, in the context of IPM, lies with facts
of focused distances for timely passage of raw materials from warehouses to operational areas
[3]. Branded companies can engage transport systems with priority routes by road, railways,
air and even sea to operational areas that can facilitate cost-effective oil and gas, mining,
metallurgy and manufacturing industries. Maritime routes are inexpensive but time-
consuming. New logistics and infrastructure entities that can deliver just in time product and
customer services have to be the key strength of any transport system. High priority transport
networks and partnered shipment companies may have to be committed with IPM-focus in the
entire life cycle of the supply chain system of multiple industries. Often, transport
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costs and poor quality services make transport businesses weak. Poorly designed transport
routes, imbalance of trade flows and time-consuming and uncertain routes make the transport
business unsustainable especially considering operations from multiple industries. Customs
duty, high transit costs and procedures including safety and security situations at border
crossings restrict transport operations. The new and rapid growth of opportunities exist due to
new transport routes, alternate shipment openings and consignments, increased security
scenarios and increased cooperation between governments. Modern transport and maritime
restrictions in some countries make businesses threat. The economic sanctions, restricted
movements of shipment and containers and political instabilities are other threats of transport
businesses.
Fertilizer business: For maintaining surplus food grains in increasing urbanization and
decreasing capacity of landholding, the need for quality chemical fertilizers is greatly
realized. Ammonia urea is high-energy intensive fertilizer. Natural gas, naphtha and other fuel
oils are often used in the fertilizer industries. Energy and its capacity to produce by-products
from crude oil are demanding in fertilizer businesses. Increased availability of fertilizers is key
in producing more crops in less time and has a definite advantage of generating and procuring
more petroleum products. The strengths are the internal structure of fertilizer companies and
good management practice because in populated countries rice and wheat production have
established their strategies. Technology innovation, adoption of new technologies, skilled and
competitive employees are other strengths in these industries. Interrupted gas supplies, not
meeting demands of fertilizer supplies, poor quality seeds and selection and seasonal effects
make fertilizer businesses weak. Outdated technologies, inadequate research and
development, uncertain supply chains and management make the businesses ineffective.
Unpredictable rain and irrigation patterns constrain the use of fertilizers in countries where soil
qualities, insufficient water application and farming mechanization do not permit. Quality
circles and farmers of international exposures, automated farming, global marketization
through online markets, and distribution network among demands and supply of pesticides,
bio-fertilizers and research seeds are new opportunities. Innovation, new technologies,
flexible regulations attracting new markets are other opportunities. Market crash, the supply
of inferior quality fertilizers, stringent government regulations, fierce competition, political
risks and volatile revenues make fertilizer market conditions disorder and disloyal [20].
Agriculture business: SWOT in agriculture business offers simple and efficient solutions to
manage the elements and their data instances. The checks and balances if known in advance,
the industry can better be managed and integrated with various supply chains of associated
industries. The growth of agriculture products depends on new farming technologies, quality
seeds, automation and efficient use of available resources. Farming practices play a crucial
role in food production and security. Chemical fertilizers are crucial in making bulk
production of agriculture products and linked crops. Planting of seeds and crops with high
economic values, government subsidies, encouraging organic farming and sustainable water
and energy resources management are added strengths of agriculture and can add value to the
food industry. Limited loans and at places their prohibition, and non-availabilities of
government subsidies, not getting good selling rates, poor quality seeds and thus crops make
the agriculture businesses weak. Interrupted supply of fertilizers and raw materials needed in
farming, frequent load shedding, poor quality farming practices including marketing
conditions are added weaknesses of the growth of the agriculture industry. Uninterrupted
energy supplies, reaching to quality seeds, new bank financing agriculture, automated
farming, improved supply chains of multiple industries, better market for crops and amended
regulations on subsidies can help facilitate the growth of agriculture and food. Bank lending,
high-interest rates, price control on essential commodities, stringent tax and fiscal regimes
and increasing competition in the industry are notable threats of the agriculture business.
SWOT analysis: Multiple industry scenarios are targeted, pinpointing the emerging issues and
challenges that are accommodated in the integrated project management scenarios.
Exploration and exploitation of oil and gas, refining, and metallurgy of raw materials,
transporting energy needed in manufacturing, fertilizer and food industrial units are key
functions and activities of SWOT analysis attributed to integrated project management. The
overall purpose is to transport timely resources as per supply and demand necessitated in the
project execution and implementation. Providing quality materials and services to large size
integrated projects is the crucial motivation of SWOT analysis.
Table 2. Interpreted assets and their instances for companies and organizations given in Table 1 - SWOT analysis
and motivation
Users/Tools/Technologies Number of Strengths Number of Weaknesses Number of Opportunities Number of Th
User Involvement 12 4 7 3
Funding 16 3 6 4
Organization Setup 13 5 7 2
Sponsorship/Mgt. Support 14 1 5 5
Project Scopes 11 6 6 3
Data Sources 23 8 11 7
Technology Choice 9 4 7 3
Overheads 5 2 3 1
Turnover of Personnel 3 1 1 2
6. Findings
We implement the framework solutions in multiple dimensions, minimizing the
weaknesses and external threats of business scenarios. The model can be used to
strengthen the strategists, making businesses, organizations for planning, controlling
and functioning of operational units including the delivery of quality products and
services to integrated projects that involve multiple industries and diverse supply
chain systems.
The findings are presented from empirical research outcomes and modelling done through
secondary data sources. The metadata derived from the SWOT schema architectural
modelling and interoperability framework, we deduce various data and plot views. A couple
of them is presented in Fig. 2, demonstrating the connectivity and interoperability among
multiple domains of diverse industry scenarios. Bubble plots can reveal trends of dependent
or independent variables of SWOT elements in different scalar descriptions. The diameter of
each bubble either in 2D or 3D bubble plot, varies in size and density of clusters, providing a
way to explore and represent additional dimensions in the empirical data. The encircled
bubble plots in Figs. 2a and b, suggest closely related attribute dimensions and their instances,
implying better-connected attributes of total primary supply and demand entities necessitated
in SWOT associated projects. In addition, it ensures that first-hand information is attained
from the businesses for SWOT analysis. As described in Table 2, in IPM multiple industry
contexts, keeping in view the more instances of strengths and opportunities, the project is
feasible with a low level of weaknesses and threats. Additional sources such as
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websites, online articles and research papers were used to have a wider range of opinions from
business researchers and data analysts in the current field of study [22].
(a) (b)
Fig. 2. SWOT Analysis – (a) Primary supply and demand scenarios of multiple industries in the IPM (b)
Establishing connectivity between attribute instances of data sources in multiple industries
The metadata deduced from integrated frameworks, are used to visualize and present the
data views in forms of bubble plot and maps, to have a quantitative view and clear
understanding of each and every business involvement in the SWOT analysis. Variety of user
options are available to present, visualize and interpret their data views to assess the business
contexts and their deficiencies and inadequacies including successes and failures causative to
project execution and implementations.
7. Conclusions and future outlook
The need of SWOT in multiple industry contexts is discussed. The necessary attribute
dimensions in all domains of chosen industries are identified for multidimensional modelling.
Supply chain events from multiple industry situations incorporated in the framework and
integrated in a warehouse environment are useful for SWOT analysts and business
researchers. The methodology is valuable in a sense, the artefacts of SWOT analysis are used
and reused in multiple application and knowledge domains. The constructs and models unify
the views of the SWOT users and analysers that further facilitate connect industry
stakeholders, enterprises and multinational organizations. The implementation in the contexts
of multiple industries and integrated business environments is successful. There is a future
opportunity of Big Data in managing multiple industry scenarios and their SWOT analysis for
improvising the IPM. However, research limitations and practical implications are described
in the following sections.
8. Research limitations and Practical implications
SWOT analysis has more advantages than shortcomings, especially when considered
multiple industries in IPM projects. It is capable of analysing multiple domains and systems
quickly through multidimensional modelling and analysis, and data integration. Simplicity in
modelling, connectivity and interoperability have no additional costs. In the traditional sense,
though it is difficult to find out the impact of each SWOT element on the other, the current
research eases perception of its influence and connectivity between elements including
minimizing any ambiguity that may exist during data modelling stages. Though a lot of
information produced through SWOT analysis, at times it is
challenging to manage a number of alternative solutions and decisions, the current data
modelling and integrated solutions can help and facilitate prioritize issues and challenges that
are necessary for successful IPM project implementation. The semantic and thematic tools
and technologies should be able to handle the views and opinions of people involved in the
SWOT and sentiment analysis of strengths, weaknesses, opportunities and threats. Data
model and interoperability framework have huge implications in multiple industry outlooks,
where IPM needs better resource management and optimization.
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[21] Olson, D. L. (2014) Supply Chain Information Technology, Business Expert Press, 2014.
[22] Websites consulted:
1. https://www.worldseed.org/resources/seed-statistics/
2. https://data.worldbank.org/indicator/
3. https://data.worldbank.org/indicator/TX.VAL.MMTL.ZS.UN?view=chart
4. https://data.worldbank.org/topic/infrastructure
5. https://ourworldindata.org/fertilizer-and-pesticides
6. https://www.business.qld.gov.au/starting-business/planning/market-customer-
research/swot-analysis/conducting 7. http://www.business-
plan.co.za/south_africa/transport_business_plan/11_swot_analysis.html
8. http://www.business-plan.co.za/16_swot_analysis_warehousing_transportation_business_plan.html
9. https://www.profitableventure.com/trucking-business-plan-swot-analysis/
10. https://cdn.intechopen.com/pdfs/58600.pdf
11. https://www.ship.edu/globalassets/geo-ess/duxbury_answer_120411.pdf
12. https://www.fin24.com/Opinion/ford-kuga-crisis-management-gone-wrong-20170118
13. https://www.liveplan.com/blog/what-is-a-swot-analysis-and-how-to-do-it-right-with-examples/
14. https://www.business.qld.gov.au/starting-business/planning/market-
customer-research/swot-analysis/example 15.
https://www.clearpointstrategy.com/swot-analysis-examples/
16. https://www.swotanalysis.com/swot-analysis-product-example.html