Personal Best - Sample Unit
Personal Best - Sample Unit
UNIT
9A He used to be poor
1 A Look at the title of the text and the pictures.
Discuss the questions in pairs.
1 Have you ever been to a Zara shop?
2 What does Zara sell?
3 Who is the man?
4 What does the title of the text mean?
B Read the introduction and check your answers.
2 Order the events from 1−8. Read the text and check.
a He worked in a shirt shop. e He started to produce other types of clothes.
b Zara expanded around the world. f Amancio was born in northern Spain.
c He left school. g He used his own money to start a business.
d The first Zara shop opened. h He asked the bank for some money.
4 A Match the halves to make sentences. Check your answers in the text.
1 Amancio decided to a ask for credit.
2 His mother used to b buy many clothes.
3 Customers didn’t use to c leave school.
4 He used to d be a poor boy from Galicia.
B Look at sentences 1−4 again and answer the questions. Then read the Grammar box.
1 Are the sentences about the past, the present or the future?
2 Which sentence is an action that only happened once? Which tense is it?
3 Which sentence is a situation that was true in the past, but isn’t true now?
4 Which sentences are actions that happened more than once in the past?
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UNIT
UNIT 9 OVERVIEW: This unit looks at different aspects of money and shopping. Sts read about the man who
developed the Zara chain of clothes shops and a family who found an antique treasure in a family member’s home.
They then read about and discuss the problems of online shopping, and write a formal email complaining about
an online purchase. In Learning Curve, Ethan and Kate talk to people about their reasons for going to a shopping centre.
LANGUAGE SKILLS
Grammar Vocabulary Pronunciation Listening Writing
used to; Money verbs; used to/use to; Identifying attitude Formal emails; writing
the passive shopping sentence stress and opinion; filler a formal email; noun
expressions forms of verbs
LANGUAGE 9A
9A He used to be poor
Sts read about the businessman who founded the Zara chain of clothes shops and discuss their own attitudes
to spending and saving money. They practise using used to to talk about their childhood.
WARMER
Ask: Shopping: do you love it or hate it? Discuss with the 3 Read out the question and remind sts that the question
class who enjoys shopping and who hates it. Encourage sts What is ... like? asks about a person’s personality. Sts
to give reasons for their answers and talk about their own discuss the question in pairs. Get feedback and discuss
experiences. Ask more questions to stimulate the discussion, sts’ ideas as a class. Encourage them to give reasons
e.g. What do you enjoy shopping for? What kinds of shops do for their answers. You could use the opportunity to
you like? How could shopping be made more enjoyable for you? revise personality adjectives, e.g. determined, ambitious,
hardworking.
1 A Sts discuss the questions in pairs. Get feedback from 4 A Sts match the halves to make sentences. They could
sts and discuss as a class what sts know about Zara shops.
work in pairs for this. They then check their answers in the
Encourage sts to speculate on who the man is, but don’t
text. Check answers, and check that sts understand all the
confirm the answer yet.
sentences.
B Sts read the introduction to check their answers. Check
answers with the class. Answers
1 c 2 a 3 b 4 d
Answers
1 Sts’ own answers.
2 clothes
B Sts look at the sentences in exercise 4A again and
answer the questions. They could do this in pairs. Check
3 Amancio Ortega answers.
4 Amancio Ortega started at zero, with no money, so he
used to be poor, but Zara has made him rich.
Answers
1 the past
2 Check understanding of expanded. Sts read the events and 2 sentence 1c; past simple
3 sentence 4d
order them. They could do this in pairs. They then read
the whole text to check their answers. Check answers with 4 sentences 2a and 3b
the class.
Answers
1 f 2 c 3 a 4 g 5 h 6 e 7 d 8 b
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used to ■ money verbs LANGUAGE 9A
Grammar used to
Actions that happened regularly in the past, but don’t Situations that were true in the past, but aren’t
happen now: true now:
How did you use to get to school? What did she use to be like?
We used to walk to school. We didn’t use to take the bus. She used to be quite shy. She didn’t use to be very
confident.
Look! We use the past simple for an action that only happened once.
I went to the shops yesterday. NOT I used to go to the shops yesterday.
1 have enough money to buy something 4 have a value of a certain amount of money
2 not use money and keep it in a bank 5 take money from someone but return it later
3 use money to buy something 6 make money from work
8 A 9.4 Listen to five people talking about their childhood. Match the topics in the box with the speakers.
9 A In pairs, talk about your childhood. Use the topics in the boxes or your own ideas.
I used to go to bed at 7.00 p.m. every night. What time did you use to go to bed?
B Tell the class some things that you found out about your partner.
He/She used to … He/She didn’t use to …
Personal Best Write ten sentences about you with the verbs from the Vocabulary practice. 77
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0.09A Grammar, 9A Vocabulary
LANGUAGE 9A
Grammar 8 A 9.4 Point out that for this exercise sts don’t need
to understand everything the people say, but just enough
Read the Grammar box with sts about used to. Explain
to match each person with a topic. Play audio track 9.4.
that we use used to for things that happened regularly
See TB page 362 for audio script. Sts listen and match the
in the past, and for situations that were true in the past.
people with the topics. Check answers.
Point out that in negative sentences and questions, the
form is I didn’t use to ... and Did you use to ...? Read the
Answers
Look! note with the class and point out that we don’t
1 money 2 holidays 3 food 4 bedtime 5 toys
use used to for actions that only happened once. Ask
questions to check concept.
Concept check questions: B 9.4 Sts complete the sentences with the correct verb
I used to like shopping – was this true in the past? (yes). forms. They could work in pairs for this. Play audio track
Is it true now? (no). I used to go shopping every week – 9.4 again for sts to listen and check their answers. Check
was this regularly, or just once? (regularly). Do I do it answers, and check that sts understand all the sentences.
now? (no). I used to go shopping last Saturday – is this
sentence correct? (no). Why not? (because we don’t use Answers
used to for something that only happened once). I didn’t 1 bought 2 didn’t use to worry 3 used to go out
used to buy many clothes – is this sentence correct? (no). 4 used to read 5 got
What’s the correct form? (I didn’t use to).
3 x PRACTICE SB page 77, exercise 8B
Go to Grammar practice: used to, SB page 128/TB page
269. 1 Do the exercise as normal. Before you play track 9.4 for
Sts will find more language reference, presentation and sts to check their answers, ask sts to mark the sentences
practice for used to here. Do these exercises with the class, a–e, where a is the answer they are most certain of and
or set them for homework, before continuing with exercise e is the one they are least certain of. Ask sts in turn to
5 of lesson 9A. tell the class one of their a answers and explain why
Remind sts to go to the app for further self-study they are so certain about it. Move on to b answers etc,
grammar practice of used to. until you have discussed all the answers.
2 Put sts into pairs. Look at the audio script and write
5 9.2 Play audio track 9.2 and ask sts to listen carefully on the board all the verbs that each person uses, e.g.
to how the words in bold are pronounced. See the SB page Rachel: give, save up, have, spend, buy. In their pairs,
opposite for audio script. Sts discuss whether the words sts try to remember what each person said. Play audio
sound the same or different. Point out that the two forms track 9.4 again for them to check.
sound the same because the final d is silent. Play the audio 3 Ask pairs to choose one person and prepare some
track again for sts to repeat the sentences. questions to ask them, using the verbs on the board,
Go to Communication practice e.g. (Rachel) Did your parents use to give you any pocket
Divide the class into Student A and Student B. All ‘Student money? Sts can then role play an interview with the
A’ sts should go to SB page 163. All ‘Student B’ sts should person.
go to SB page 171. Go to TB page 339 for the teacher
notes. Do the activity, then continue with exercise 6 of
lesson 9A. 9 A Allow sts time to think about their ideas individually
and prepare some questions for their partner. Sts then
6 Sts match the words with the definitions, looking back at work in pairs to talk and answer questions about their
the highlighted words in the text on page 76 to help them. childhood. Encourage them to use their own ideas, as well
Check answers and that sts understand all the words. as the topics in the boxes. Monitor while sts are working
and note down any errors in the use of used to.
Answers B Ask sts in turn to tell the class something they found
1 can afford 2 save 3 spend out about their partner. Discuss as a class whose childhood
4 be worth 5 borrow 6 earn experiences were similar. Correct any errors you noticed
with used to in a brief feedback session.
Go to Vocabulary practice: money verbs, SB page 151/
TB page 315.
Sts will find more language presentation and practice for PERSONAL BEST
money verbs here. Do these exercises with the class, or set Sts can practise the money verbs further. They write ten
them for homework, before continuing with exercise 7 of sentences about themselves using the verbs from the
lesson 9A. Vocabulary practice. Sts can compare sentences in pairs.
Remind sts to go to the app for further self-study Write these sentence beginnings on the board for weaker sts:
vocabulary practice of money verbs.
I can’t afford ... / I spend a lot of money on ... / I never waste
7 Allow sts time to think about their answers individually. money on ... / I want to save money for ... / I’d like to earn ...
Sts then discuss the questions in pairs. Ask pairs which of Sts complete the sentences with their own ideas. They can
their answers were similar, and which were different. compare their sentences in pairs.
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9 SKILLS LISTENING identifying attitude and opinion ■ filler expressions ■ shopping
9B What a bargain!
Learning
Curve 1 Match the words in the box with pictures a–f.
a b c
d e f
3 9.7 Watch or listen to the first part of Learning Curve. Tick ( ) the best summary of what Ethan says.
a Shopping in the past was very different.
b Shopping centres have a long history.
c Shopping centres are the best place to find bargains.
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9B Vocabulary
SKILLS 9B
9B What a bargain!
Learning
Curve Sts learn vocabulary related to shopping. They then listen to people talking about their reasons for
going to a shopping centre and discuss their own attitudes to shopping centres.
WARMER
Write on the board: Sale – 50% off! Ask: What do you think 4 9.7 Sts read each sentence and decide which market
when you see this sign in a shop? Does it make you go into it refers to. They could do this in pairs. Play video/audio
the shop? Are you more likely to buy something? Why?/Why track 9.7 again for sts to watch/listen and check their
not? Teach the word bargain. Find out who in the class loves answers. Check answers with the class.
getting a bargain, and who prefers to buy things when they
need them. Answers
1 GB 2 TM 3 GB 4 GB 5 TM 6 TM
1 Check understanding of the words in the box and
pre-teach as necessary. Sts match the words with the
pictures. Check answers. 5 A Discuss with the class what sts think Kate’s opinion of
the Grand Bazaar is. Sts then tick the corresponding box.
Answers Check the answer with the class.
a shopping centre b queue c till
d discount e receipt f cash Answer
b
2 Sts discuss the questions in pairs. Ask some sts to tell the
class something they learned about their partner.
3 9.7 All the B lessons in this level which focus on
listening skills are accompanied by video (i.e. an episode
of Learning Curve). In this lesson, Ethan and Kate talk
to people about their reasons for going to a shopping
centre. Allow sts time to read the three summaries. Elicit
or explain that a summary refers to the general meaning,
so sts need to listen for the general meaning, not specific
details. Play video/audio track 9.7. See TB page 362 for
video/audio script. Sts watch/listen and choose the best
summary. Check the answer.
Answer
b
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identifying attitude and opinion ■ filler expressions ■ shopping LISTENING SKILLS 9B
Skill identifying attitude and opinion
6 9.8 Watch or listen to the second part of the show. Match the reasons for going to
a shopping centre in the box with the three people.
7 A 9.8 Watch or listen again. Are the sentences true (T) or false (F)?
1 Andrea is annoyed that her friends aren’t coming.
2 She doesn’t like queues.
3 Lohi is surprised at the size of the shopping centre.
4 He thinks he made a mistake shopping there.
5 Joan was angry because she couldn’t exchange her jumper.
6 She’s pleased with her new jumper.
B Can you remember the words and phrases that helped you to answer the questions?
Fillers are words and phrases that speakers say to give themselves time to think. They don’t really mean anything:
So, I bought this jacket, like, a week ago, I mean, I wanted to kind of return it and, er, get a refund.
Well, I don’t have the receipt, you see, because I sort of lost it.
10 9.10 Read the Listening builder. Listen to the conversation and answer the questions.
1 What is Jason doing at the shopping centre? 2 Which filler expressions do you hear?
11 In pairs, discuss how shopping has changed from the past. Use the topics in the boxes or your own ideas.
Personal Best Use your ideas from exercise 11 to write a paragraph about how shopping has changed. 79
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SKILLS 9B
Skill Concept check questions:
Read the Skill box with sts about identifying attitude Do speakers use fillers to change the meaning of what
and opinion. Point out that sts need to listen carefully they’re saying? (no). Do they use them when they need
to hear a speaker’s opinion because the speaker might time to think? (yes). I really like this shop – is ‘like’
not state their opinion directly using expressions such a filler or a verb here? (a verb). It’s, like, a terrible
as I think/believe ..., but may use more indirect ways, restaurant – does ‘like’ have the same meaning in this
such as the ones mentioned in the Skill box. Point sentence? (no, it’s a filler). Do I like the restaurant? (no
out that some comprehension questions, especially in – it’s terrible).
exams, ask about speakers’ attitudes, so it is important
to learn to listen for these.
10
9.10 Sts read the questions. Play audio track 9.10. Sts
listen and answer the questions. Allow sts time to compare
6 9.8 Point out the three pictures and names, and the their answers in pairs. Play the track again if necessary for
three reasons in the box. Remind sts that for this task they sts to check and complete their answers. Check answers
don’t need to understand every word, but just need to with the class. Ask: Do you use fillers when you speak in
listen for each person’s reason for being in the shopping your own language?
centre. Play video/audio track 9.8 for sts to watch/listen
and match each person with a reason. See TB page 363 for 9.10 Audio script
video/audio script. Check answers.
F = Friend, J = Jason
Answers F: Hey Jason, what are you doing here?
Andrea – meet up with friends J: Oh hi. Well, I’m looking for some, er, new sports shoes.
Lohi – see a film F: Oh right. Have you looked in Premium Sports?
Joan – return something to a shop
J: Yeah, I saw some great ones, but they didn’t fit, you know.
I mean, I asked for my size, but they didn’t have any, like, in
the shop.
7 A 9.8 Sts read the sentences. Play video/audio
F: That’s a shame.
track 9.8 again for sts to watch/listen and decide if the
J: Yeah, but now I, kind of, know what I want, I can, like, look
sentences are true (T) or false (F). Check answers.
online, you know? I’ll probably get them cheaper!
F: Great! Do you want to go for a coffee?
Answers
J: Yeah, let’s go.
1 T 2 T 3 T 4 F 5 F 6 T
B Discuss with the class the words and phrases each Answers
speaker used that helped them to answer the questions. 1 He’s looking for some new sports shoes.
You could play track 9.8 again if necessary. 2 well, er, you know, I mean, like, kind of, like, you know
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9 LANGUAGE the passive
2 9.11 Look at the pictures. In pairs, match four of the prices in the
box with the items that were sold at auctions. Listen and check.
a b c d
3 9.11 In pairs, try to complete the sentences. Listen again and check.
1 The Scream was painted in by Edvard Munch.
2 This version is thought to be by many experts.
3 The jacket was worn by Michael Jackson in the music video for .
4 It’s made of red and black .
5 The Aston Martin car was driven by Sean Connery in the films.
6 Another car from the films was stolen in .
7 Vegemite is eaten by millions of every day.
8 This piece of toast was given to Niall Horan from on an Australian TV show.
4 Look at the words in bold in exercise 3. Answer the questions. Then read the Grammar box.
1 Which grammar structure is used in the sentences?
2 Which sentences are in the present tense? Which are in the past tense?
3 How do we make this structure? The verb + the of the main verb.
4 Which word do we use before the people who do/did the action?
5 What is more important in the passive: the people who do/did the action or the action?
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9C Grammar
LANGUAGE 9C
9C Going, going, gone!
Sts hear how unlikely items are sold for large amounts of money at celebrity auctions, and they read a text
about a family who found a valuable item in their father’s house. They then practise using the passive by
writing quiz questions to test their classmates.
WARMER
Ask: Do you own anything that once belonged to a celebrity? 4 Sts look at the bold words in the sentences in exercise 3
Do you have any celebrity autographs? If sts have these things, and answer the questions. They could work in pairs for
encourage them to tell the class about them. If they don’t this. Check answers.
ask: Would you like to own something like this, e.g. a pair of
Lionel Messi’s football boots, or a dress worn by Rihanna? Why? Answers
Why do you think that people like owning these things? Elicit 1 the passive
answers from a range of sts. 2 present tense: 2, 4, 7; past tense: 1, 3, 5, 6, 8
3 be, past participle
1 Use the photo of the auctioneer to teach the meaning 4 by
of auction. Elicit the names of some well-known online 5 the action
auction sites. Sts work in pairs to discuss the questions.
Get feedback on their answers. Grammar
2 9.11 Focus on the prices in the box with the class and
Read the Grammar box with sts about the passive.
elicit how they are said. Sts work in pairs to look at the Explain that we use the passive when the action is
pictures and guess how much the items were sold for at more important than the person who did the action,
auction. Elicit a few ideas but don’t confirm them. Play or we don’t know who did the action. Point out that
audio track 9.11 for sts to listen and check their answers. the past participle stays the same for different tenses
See TB page 363 for audio script. Check answers. Ask: of the passive, but the verb be changes tense, e.g. from
Which price do you find the most surprising? Why? present to past. Read the Look! note and explain that
we can use by to say who did the action of the verb.
Answers Ask questions to check concept.
a $120m b $1.8m c $4.6m d $100,000
Concept check questions:
We sold the book – active or passive? (active). The book
3 9.11 Sts work in pairs to complete the sentences with was sold – active or passive? (passive). Paintings are sold
the correct words. Play audio track 9.11 again for them to here – present or past passive? (present). This painting
listen and check their answers. Check answers. was sold for $1m – present or past passive? (past). It
was bought to someone in China – correct? (no). Which
Answers
word needs to change? (to – It was bought by someone in
China). Someone in China bought it – same meaning or
1 1895 2 the best 3 ‘Thriller’
different meaning? (same meaning).
4 leather 5 James Bond 6 1997
7 Australians 8 One Direction
Go to Grammar practice: the passive, SB page 129/TB
page 271.
3 x PRACTICE SB page 80, exercise 3 Sts will find more language reference, presentation and
practice for the passive here. Do these exercises with the
1 Do the exercise as normal. Before you play audio track class, or set them for homework, before continuing with
9.11 to check answers, discuss with the class what each exercise 5A of lesson 9C.
answer might be. Encourage sts to give reasons for Remind sts to go to the app for further self-study
their answers, and to say what they think they heard on grammar practice of the passive.
the audio.
2 Ask sts to cover exercise 3 and just look at the pictures.
Write the bold verbs from exercise 3 on the board in a
random order. Sts work in pairs and try to remember
the two sentences about each object. They can check by
looking in their books.
3 Play audio track 9.11 again. Ask sts to listen and then,
in pairs, write one more sentence about each object,
e.g. It was sold on eBay. Pairs can then work together in
groups of four. They read their sentences to each other
and guess which object they refer to.
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the passive LANGUAGE 9C
5 A 9.13 Pronunciation: sentence stress Listen and repeat the sentence. Pay attention to
the underlined stressed words.
The picture was painted in 1945.
This beautiful wood and gold box was made in Japan in 1640. It is one of ten
boxes that were made in Kyoto by Kaomi Nagashige, a well-known Japanese
artist. However, this box was thought to be lost. In fact, the Victoria and
Albert Museum in London had spent over fifty years searching for it.
Unknown to the museum, the box was just one kilometre away in a
Kensington house. It was bought by a French engineer for £100 in 1970 and,
amazingly, it was used as a table for his television! After he died, his family
decided to sell it and it was identified by art experts as one of the lost Japanese
boxes from 1640. It went to auction, and was sold to the Rijksmuseum in
Amsterdam for £6.5 million – making the family millionaires.
Quiz Time
1 Where are roubles used as money? 4 Which city in the USA is known as ‘The Big Apple’?
2 Who was The Alchemist written by? 5 How many Harry Potter films were made?
3 When was penicillin discovered? 6 Which languages are spoken in Canada?
10 A In pairs, write five quiz questions with the passive form of the verbs in the boxes.
invent sing wear paint know use
make direct write record discover win
B Swap quizzes with another pair and answer the questions.
Personal Best Write about an important possession and say how much it is worth to you. 81
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LANGUAGE 9C
5 A 9.13 Point out that the underlined words in the B Sts work in pairs to read the text again and ask and
sentences are stressed. Play audio track 9.13. See the SB answer the questions. Check answers.
page opposite for audio script. Sts listen and notice the
stressed words. Play the track again for sts to listen and Answers
repeat. 1 wood and gold
2 Japan
B 9.14 Sts read the sentences and underline the
3 1640
stressed words. They then practise saying the sentences
4 a French engineer
in pairs. Play audio track 9.14. See the SB page opposite
5 £100
for audio script. Sts listen to check their answers. Play
6 a table for the engineer’s television
the track again for sts to listen and repeat. Point out that
7 art experts
the subject of the passive verb is always stressed, and the
8 the Rijksmuseum in Amsterdam
past participle is stressed, but the form of the verb be is
unstressed, and by is unstressed.
Answers
8 Sts discuss the questions in pairs. Get feedback from sts
on their answers. See who in the class has something that
1 These clothes were worn by Lady Gaga. they would never sell.
2 These peaches are grown in Brazil.
3 The salmon is cooked with lemon. 9 Read out the quiz questions and check that sts understand
4 The car was driven by Lewis Hamilton. everything. Sts work in pairs to answer the questions. You
5 These watches are made in Switzerland. could do this as a race, and allow sts to use their phones
6 The bridge was opened in 2010. to find the answers online. Check answers, and see who
managed to answer the most questions correctly.
Go to Communication practice
Answers
Divide the class into Student A and Student B. All ‘Student
1 in Russia
A’ sts should go to SB page 163. All ‘Student B’ sts should
2 Paulo Coelho
go to SB page 171. Go to TB page 339 for the teacher
3 1928
notes. Do the activity, then continue with exercise 6 of
4 New York
lesson 9C.
5 eight
6 French and English
6 Sts look at the picture and read the title of the text.
Discuss with the class what the text might be about
and how much the box is worth. Elicit ideas but don’t A Sts work in pairs to write five quiz questions. Remind
10
confirm them. Sts read the text to check their ideas. Check them to use the present and past passive. Sts could use
answers. their phones to check facts online if necessary.
Answers B Put pairs together into groups of four to ask and answer
The text is about a box that was made in Japan. It is worth their questions. Get feedback from sts and see which pairs
£6.5 million. answered all the questions correctly.
7 A Sts write the questions in the passive. Remind them PERSONAL BEST
that some questions will use the present passive, and some Sts can practise the language from this lesson further. They
will use the past passive. Sts could work in pairs for this. write about an important possession they have and how much
Check answers. it is worth to them. Encourage them to use the present and
past passive. Sts can compare their paragraphs in pairs.
Answers
1 What is the box made of? Weaker sts can close their books and work in pairs to write
2 Where was the box made? four sentences from memory about the Japanese box in the
3 When was the box made? text in exercise 6. Encourage them to use the present and past
4 Who was the box bought by in 1970? passive. They can check their answers in the text.
5 How much was the box bought for?
6 What was the box used for?
7 Who was the box identified by?
8 Who was the box sold to for £6.5 million?
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9 SKILLS WRITING writing a formal email ■ noun forms of verbs
The wrong size was sent. It was broken or damaged. Part of the order was missing.
The order arrived late / didn’t arrive. I was charged too much.
a b c d e
To: [email protected]
Subject: Problems with my order (P389746-D)
Dear Sir/Madam,
I am writing to complain about the problems I have had with my online order (P389746-D).
I ordered a red X3 smartphone from your website on 14 January and I paid $4.99 extra for next-day delivery. I
waited for one week, but nothing arrived, so I contacted your customer service team and I was told that it was
on its way. However, the phone was only delivered yesterday – two weeks after I ordered it. Apart from the late
delivery, there are two other problems with the phone. Firstly, it is the wrong colour. The phone I was sent is black
– not red. And secondly, the screen is cracked. I have attached a photo so you can see what I mean. Because of
these problems, I wish to return the phone and I would like a full refund, including the extra delivery charge.
I look forward to hearing from you soon.
Regards
Valerie Lemoir
B Order the different parts of the email. Then read the Skill box.
a say what she wants the company to do d close the email
b complain about the late delivery e explain the other problems
c give the reason for writing f include a short and accurate subject line
We often write formal emails to people who work for other companies and organizations.
• Use a formal greeting: Dear Sir/Madam, Dear Mrs Jones
• Order your paragraphs: reason for writing, explaining the situation, what you want to happen
• Avoid contractions: I am writing … NOT I’m writing …
• Use formal expressions: I contacted … NOT I called …
• Use passives to avoid being personal: I was told … NOT They told me …
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SKILLS 9D
9D I’d like a refund
Sts read a formal email complaining about an online order. They then choose a different problem with an online order
and write a formal email of complaint.
WARMER
Ask: Have you ever taken something back to a shop? What was 4 A Sts read the email again to decide if the style is formal
it? Why did you take it back? What happened? Was the shop or informal. Discuss the answer with the class, and discuss
helpful? Elicit a range of answers and encourage sts to talk why it is formal.
about their own experiences. Ask: If you’re not happy with a
shop, what can you do? Elicit the idea of sending an email to Answer
complain. Ask: Have you ever done this? What happened? Elicit It is formal because it is an email written to a company.
a range of answers.
B Sts look at the email again and order the different
1 Sts discuss the questions in pairs. Get feedback on their parts. They could work in pairs for this. Check answers.
answers and encourage sts to share their experiences with
the class. Answers
2 Read through the problems in the box with the class and 1 f 2 c 3 b 4 e 5 a 6 d
check sts understand everything. Sts match the problems
with the pictures. Check answers.
Skill
Answers Read the Skill box with sts about writing a formal
a I was charged too much. email. Remind sts that it is much easier to organize
b It was broken or damaged. a piece of writing if you plan it carefully before you
c The wrong size was sent. start writing. Point out that it is important to give clear
d Part of the order was missing. factual information in a formal email, and not to make
e The order arrived late/didn’t arrive. it personal.
Answers
1 The phone arrived two weeks late. It is the wrong
colour. The screen is cracked.
2 next-day delivery
3 She would like a full refund, including the extra delivery
charge.
4 Sts’ own answers.
177
writing a formal email ■ noun forms of verbs WRITING SKILLS 9D
5 Choose the correct options to complete the reply from Suleiman.
To: [email protected]
Subject: RE: Problems with my order (P389746-D)
1Hi Valerie / Dear Ms Lemoir
I am writing 2with regard to / about your email of 29 January.
Firstly, 3I’m very sorry about / please accept my apologies for the problems you experienced with our online
ordering system, which was 4unacceptable / really bad. Unfortunately, 5the wrong software was installed / they
installed the wrong software and this has caused some unexpected problems.
Therefore, I 6would be very happy to refund / don’t mind refunding the money, including all delivery costs that
7you were charged / we charged you. Please 8tell me / advise me of a suitable date for our delivery team to
collect the phone. 9In addition to this / Also, I would like to offer you a $50-voucher to spend on any product at
Phonetastic. I hope this is satisfactory, and we look forward to you shopping with us in future.
10Cheers! / With kind regards,
Suleiman Malik
Customer Services Manager
6 How did Suleiman try to solve the problem? Do you think Valerie will use the company again?
7 A Complete the sentences from Valerie’s email with the words in the box. Check your answers in her email.
8 Read the Text builder. Complete the sentences with the noun form of the verbs in brackets.
1 There’s a problem with the on this credit card. (pay)
2 We have received your for the job. (apply)
3 In , this is a serious problem. (conclude)
4 I didn’t receive an for their mistakes. (apologize)
5 He hasn’t given me an yet. (answer)
9 A PREPARE Choose a problem with an online order. Make notes about the details of the problem and
what you want the company to do (e.g. contact you/exchange/refund).
missing part arrived 3 days late wrong colour wrong product delivered
B PRACTISE Use the Skill box to write a formal email complaining about the order. Repeat your ideas
in different ways using noun and verb forms of words.
C PERSONAL BEST Swap emails with your partner. Tick ( ) three sentences you think are very good.
Suggest three ways to improve his/her email.
Personal Best Write the company’s reply to your partner’s email from exercise 9. 83
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SKILLS 9D
5 Sts read the reply from the company and choose the correct 3 x PRACTICE SB page 83, exercise 8
options to complete it. Check answers, and point out that
the correct answers are all examples of formal language. 1 Do the exercise as normal. Check answers by asking
individual sts to come and write each word on the board.
Answers
1 Dear Ms Lemoir 2 with regard to 3 please accept
2 In pairs, sts write sentences with similar meanings,
my apologies for 4 unacceptable 5 the wrong
using the verb form of the words, e.g. You paid with this
software was installed 6 would be very happy to refund
credit card, but there’s a problem with it. Ask sts to read
7 you were charged 8 advise me of
their sentences to the class, and discuss which sentence
9 In addition to this 10 With kind regards
is clearer and briefer, the one with the verb or the
noun.
3 In pairs, sts write three sentences using verbs from
6 Discuss the questions with the class. With the second the Text builder box. Sts swap sentences with another
question, sts should express their own opinions.
pair and rewrite the other pair’s sentences with a noun
instead of a verb.
Answer
He refunded the money, including the delivery costs, and
offered her a $50-voucher to spend on any product at
Phonetastic.
9 Sts follow the steps to write their own formal email.
Sts’ own answers. A PREPARE Sts look at the pictures and read the four
problems. Sts choose a problem to write about. They then
7 A Students complete the sentences with the correct make notes about the details they want to include.
words, then check their answers in the email on page 82. B PRACTISE Sts use the email in exercise 3 on page 82
as a model and write their own email. Refer sts back to the
Answers Skill box on page 82 to help, and remind them to use verb
1 order 2 ordered 3 delivered 4 delivery and noun forms to avoid repeating the same words.
C PERSONAL BEST Sts work in pairs. They exchange their
B Discuss with the class how Valerie repeats her ideas email with their partner, tick three sentences that are very
without repeating the same words. good and suggest three ways the email could be improved.
They then give feedback to each other. Encourage a spirit
Answer of peer support and cooperation.
She uses both the verb and noun forms of the words.
Answers
1 next-day delivery 2 a full refund
3 the extra delivery charge 4 our delivery team
179
ALL ABOUT ME
UNIT
a b c
2 10.1 Complete the sentences with the words in the box. Listen again and check.
beat win match race umpire athlete medal trophy score crowd
1 The is almost over. In one minute, Real Madrid will the game and the .
But wait. What‘s this? Here come Arsenal. The ball goes to Walcott. He has to a goal, now. He does!
2 Serena Williams to serve. Was that out? She looks at the . You can hear the cheering.
They’re sure Serena is going to her sister, Venus.
3 Here they come, the end of the 100 m , and Bolt is going to win the gold again.
Yes, he’s done it. What an amazing !
Go to Vocabulary practice: sports and competitions, page 152
3 Discuss the questions in pairs.
1 Do you prefer to watch or take part in sports? 3 Would you like to be a professional athlete?
2 Have you ever won a medal or a trophy? 4 How have sports changed over the last 100 years?
4 Read the text. What are the names of the athletes in the pictures?
a b
The toughest race ever?
There are some difficult events in the crowd thought a local athlete had won so
Olympic Games, but nothing compares they started celebrating, but actually, Lorz
with the 1904 Olympic Marathon. One had cheated. He’d felt ill during the race and
athlete almost died and the race ended had travelled 11 miles in a car! Fortunately,
in a public scandal. a spectator had seen Lorz getting out of the
The marathon started on an incredibly hot day car one mile before the finish line and told the
in St Louis, in the USA, and there were lots referee, so Lorz didn’t win the gold medal.
of cars and horses on the dusty roads. One The next runner to finish was another
c d athlete, William Garcia, started coughing after American, Tom Hicks. Hicks hadn’t felt well
he’d breathed in too much dust. It was so bad either so his friends had given him a drink of
that he had to give up the race and was taken eggs mixed with some chemicals to help him.
to hospital. Another runner, Len Tau from However, this had made him feel even worse
South Africa, eventually finished in ninth place, and, in the end, his friends had helped him
but he was disappointed because some wild walk the final part of the race. Even though
dogs had chased him for over a mile in the he hadn’t run the whole marathon on his
opposite direction during the race! own, the organizers presented Hicks with the
Meanwhile, the first athlete to cross the gold medal after the hardest marathon of
finish line was an American, Fred Lorz. The all time.
84
LANGUAGE SKILLS
Grammar Vocabulary Pronunciation Reading Speaking
Past perfect; reported Sports and competitions; ‘d/hadn’t contractions; Finding information Making enquiries;
speech parts of the body unstressed that in a text being helpful
LANGUAGE 10A
10A Winning is everything
Sts read a text about the toughest marathon race ever.
WARMER
Write on the board: Sport is good for you/the most boring thing 3 Do the exercises on the Vocabulary practice page with
on TV/great fun. Ask sts to complete the sentence Sport is ... the class. In pairs, sts then prepare an alternative
so it sums up their opinion. Sts can compare their sentences commentary for one of pictures a–c, using different
in small groups before feeding back. words from pages 84 and 152. Encourage them to
use their imagination! Allow sts time to practise their
1 10.1 Ask sts if they recognize any of the people in the
commentary. Encourage them to speak quickly and
pictures. Play audio track 10.1. See the SB page opposite make it sound exciting.
for audio script. Sts listen and match the speakers with the
pictures. Check answers, and elicit who the people in the
pictures are (Usain Bolt, Theo Walcott, Serena Williams). Go to Vocabulary practice: sports and competitions,
SB page 152/TB page 317.
Answers Sts will find more language presentation and practice
1 b 2 c 3 a for sports and competitions vocabulary here. Do these
exercises with the class, or set them for homework, before
continuing with exercise 3 of lesson 10A.
2 10.1 Check understanding of the ten words in the box
and pre-teach as necessary. Sts complete the sentences Remind sts to go to the app for further self-study
with the correct words. Play audio track 10.1 again. Sts vocabulary practice of sports and competitions.
listen and check. Check answers with the class.
3 Sts discuss the questions in pairs. Ask some sts to tell the
Answers class something they learned about their partner.
1 match, win, trophy, score
2 umpire, crowd, beat
4 Read out the title of the text and refer sts to the pictures.
Ask sts when they think this race took place. Elicit a few
3 race, medal, athlete
ideas, but don’t confirm them. Sts read the text to find the
names of the four athletes in the pictures. Check answers.
3 x PRACTICE SB page 84, exercise 2
Answers
1 Do the exercise. Elicit possible answers for each gap a Tom Hicks b Fred Lorz c Len Tau d William Garcia
before you play the audio track to check answers.
2 Sts cover texts 1–3. Play audio track 10.1 again and
ask sts to listen and note down the verbs that are used
with each person in pictures a–c. In pairs, sts then try to
recreate the three commentaries, using the verbs to help
them. Play the track again to check.
181
past perfect ■ sports and competitions LANGUAGE 10A
5 A Read the sentences. Tick ( ) the action that happened first: a or b?
1 a William Garcia started coughing after b he’d breathed in too much dust.
2 a Len Tau was disappointed because b some wild dogs had chased him for over a mile.
3 a The crowd thought a local athlete had won, so b they started celebrating.
4 a Even though he hadn’t run the whole marathon, b the organizers presented Hicks with the
gold medal.
B Look at the verbs in bold in exercise 5A and answer the questions. Then read the Grammar box.
1 What tense are the actions that happened first? past simple / past perfect
2 What tense are the actions that happened later? past simple / past perfect
3 How do we form the past perfect? +
7 A Complete the sentences with the past perfect form of the verbs in brackets.
1 They before the game. (not warm up) 3 She a rugby match before. (not see)
2 I knew they ! (cheat) 4 We celebrated because he a goal. (score)
B 10.7 In pairs, say the sentences. Pay attention to the contractions. Listen, check and repeat.
Who’s the twelfth man? There are eleven players in a football team, but in this team photo of
Manchester United there are twelve – so who’s the twelfth man?
The team 1 (be) very excited after they 2
(travel) to Germany for their Champions League match against
Bayern Munich. The players 3 (line up) for a photo when
suddenly Karl Power 4 (run) onto the pitch dressed
in the Manchester United kit and 5 (stand) next to
them. Even though some of the players 6 (notice) Karl,
the photographer still 7 (take) the photo. Karl then
8 (go) back to his seat to watch the match. Unfortunately,
Manchester United 9 (lose), but Karl was happy because he
10 (meet) his heroes!
9 A In pairs, write as many sentences as you can about the pictures. Use the past simple and past perfect.
He was very disappointed because he’d lost the match.
a b c
B Tell the class your most interesting sentence. Who has the most original explanation?
Personal Best Write about an occasion when you did something that you had never done before. 85
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10A Grammar
LANGUAGE 10A
5 A Point out that each sentence has two halves, a and b, 7 A Sts complete the sentences with the past perfect form of
with two different actions. Sts read the sentences and tick the verbs in brackets. Check answers.
the action which happened first in each case. They could
work in pairs for this. Do the first one with the class as an Answers
example if necessary. Check answers. 1 hadn’t warmed up
2 ’d cheated
Answers 3 hadn’t seen
1 b 2 b 3 a 4 a 4 ’d scored
B Sts look at the bold verbs in exercise 5A again and B 10.7 Sts work in pairs to practise saying the
answer the questions. They could work in pairs for this. sentences, paying attention to the pronunciation of the
Check answers. contracted past perfect forms. Play audio track 10.7 for
sts to listen and check their pronunciation. Play the track
Answers again for sts to listen and repeat. See the SB page opposite
1 past perfect for audio script.
2 past simple
Go to Communication practice
3 had + past participle
Divide the class into Student A and Student B. All ‘Student
A’ sts should go to SB page 164. All ‘Student B’ sts should
Grammar go to SB page 172. Go to TB page 341 for the teacher
Read the Grammar box with sts about the past perfect. notes. Do the activity, then continue with exercise 8 of
Explain that the past perfect is the same for all forms lesson 10A.
(I/you/we/he had forgotten). Explain that we use the
past simple to refer to past events in the order that 8 10.8 Sts read the text and complete it with the correct
they happened: I forgot my keys so then I couldn't open form of the verbs. They should use either the past simple
the door. We use the past perfect when we mention an or the past perfect. (Note: in item 6, both tenses are
event that happened earlier: When I got to the party, possible.) Play audio track 10.8 for sts to listen and check
my friend had gone (= My friend went (left) earlier). their answers. See the SB page opposite for audio script.
Remind sts that a lot of common verbs have irregular Check answers with the class, and ask: How do you think
past participles. Ask questions to check concept. Karl Power felt after he had done this?
Concept check questions:
Answers
I celebrated after I had won the trophy – which action
1 were 2 had travelled 3 had lined up 4 ran
happened first? (I had won the trophy). Which form do
5 stood 6 had noticed 7 took 8 went
we use for the action that happened first? (past perfect).
9 lost 10 had met
Which verb do we use for the second action? (past
simple). I won because I trained hard – is this a correct
sentence? (no). Which action happened first? (I trained 9 A Sts work in pairs to write sentences about the pictures
hard). Which verb form should it be? (past perfect – I using the past simple and past perfect. Encourage them to
won because I had trained hard). be creative and use their imaginations!
Go to Grammar practice: past perfect, SB page 130/TB B Ask pairs in turn to read one or two of their sentences
page 273. to the class. See who had the most original explanation for
Sts will find more language reference, presentation and each photo.
practice for the past perfect here. Do these exercises with
the class, or set them for homework, before continuing PERSONAL BEST
with exercise 6 of lesson 10A.
Sts can practise the past perfect further. They write about
Remind sts to go to the app for further self-study an occasion when they did something they had never done
grammar practice of the past perfect. before. Sts can compare their experiences in pairs.
6 10.6 Allow sts time to read the sentences. Play audio Weaker sts could work in pairs and look at the pictures on
track 10.6 for sts to listen and notice the pronunciation of page 84 again. They choose one or two pictures and write a
the contractions ’d and hadn’t. See the SB page opposite sentence about them using the past simple and past perfect.
for audio script. Play the audio track again for sts to listen Pairs can read their sentences to the class.
and repeat.
183
10 SKILLS READING finding information in a text ■ giving examples
When we want to find information in a longer text, we need to know where to look.
• Read the text quickly and understand the general topic of each paragraph.
• Read the question carefully and underline any key words.
• Match the question with the paragraph that has the information you need.
• Read this paragraph in detail to answer the question.
2 Read the Skill box. Then read the text quickly and match paragraphs A–G with topics 1–7.
1 how it feels to play wheelchair rugby 5 media interest in wheelchair rugby
2 how to find out more about the sport 6 the origins of the sport
3 creating interest in disabled sports 7 the rules of wheelchair rugby
4 Laura’s physical appearance
3 A Read the questions. Underline the key words and match them with paragraphs A–G.
Paragraph Answer
1 How long does it take Tim to cross the court?
2 Which movie did wheelchair rugby appear in?
3 What other wheelchair sports are there?
4 When was wheelchair rugby invented?
5 What is the official wheelchair rugby organization?
6 Where does Laura have a bandage?
7 How many players are on a wheelchair rugby team?
B Read the paragraphs and answer the questions.
4 Did you know anything about wheelchair rugby before you read the article? Would you like to watch
a match?
6 Read the Text builder. Complete the sentences with your own ideas. Compare your sentences in pairs.
1 Cheating has become very common in some sports. For example, …
2 My country has produced some famous sportspeople, like …
3 Some sports can be quite dangerous, such as …
7 A In pairs, choose an interesting sport. Prepare a short talk about it. Use the ideas in the boxes.
B Tell another pair about your sport. Would you like to try this sport?
86
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10B Skills
SKILLS 10B
10B Rock ‘n’ roll on wheels
Sts read a text about a young woman who plays wheelchair rugby.
WARMER
Ask: Have you ever played rugby? Do you enjoy watching it 4 Sts discuss the questions in pairs. Get feedback on their
on TV? Is it a popular sport in your country? How do people answers. Ask if sts have seen or know about any other
play it? How is it different from football? Elicit what sts know wheelchair sports, or if they have watched the Paralympic
about rugby and encourage them to talk about their own Games.
experiences and opinions of the sport.
5 Sts find the highlighted words in the text and answer the
questions. Check answers.
1 Sts look at the title of the text and the pictures, and discuss
the questions in pairs. Get feedback on their discussions.
Answers
Skill 1 like and such as 2 For example
Answers
1 over three minutes 5 International Wheelchair
2 Murderball (2005) Rugby Federation
3 skiing, tennis, sailing 6 on her arm
4 1977 7 four players
185
finding information in a text ■ giving examples READING SKILLS 10B
Sports interview:
Tim White meets wheelchair
rugby player, Laura Sabetta
D F
I’m soon happy to join the This places lots of responsibility
spectators and watch the match. on the players, as Laura explains.
Wheelchair rugby is a mix of ‘There are lots of sports opportunities
basketball, rugby and ice hockey. out there for people who need a
Two teams of four players throw and wheelchair, such as skiing, tennis and
carry a volleyball, trying to score sailing. The important thing is making
goals. Players score when their sure people know about them so they
wheels cross the line at the end of can take part. We also need fans. We
the court while holding the ball in want big crowds watching the game.
their hands. That’s why I’m doing this interview!’
A E G
The first thing I notice about Wheelchair rugby’s popularity Getting involved is easy. There’s
Laura Sabetta is her arms. They’re exploded after it featured in the plenty of information online. For
almost as big as my legs. The next 2005 movie Murderball. Many of example, there’s the website of
thing I notice is a bandage on her its players are now big names in the International Wheelchair Rugby
arm. ‘I often get injuries because we Paralympic sports, like the movie’s Federation at www.iwrf.com. It’s
play to win,’ the Argentinian athlete star, Mark Zupan. The sport is now also quite easy to find a match in
explains, ‘… it’s rugby, after all.’ played in more than 25 countries, most large towns if you just want to
such as Japan and the USA. So, watch. Many people only watch the
B however you look at it, wheelchair sport once every four years at the
Wheelchair rugby has always rugby is big news. Paralympic Games, but as Laura
been a tough, physical sport. tells me, ‘For people like me, this
Invented in Canada in 1977, it isn’t a hobby. Since I lost the use of
was first called ‘Murderball’. As my legs, it’s been my life.’
the sport’s popularity grew, the
name changed to the more
serious ‘wheelchair rugby’. It was
a new name, but the game was
just as violent.
C
People who have never played
the sport might think of it as a fun
way to spend an afternoon, but
it’s exhausting. Laura gives me
a special wheelchair and I move
slowly onto the court. I wear gloves,
but it’s very hard work pushing
the chair using only my arms.
Wheelchair rugby is played on a
basketball court, which measures
28 x 15 metres, and it takes me
over three minutes to cross it.
Meanwhile, Laura has already
finished warming up.
Personal Best Write five more questions about the wheelchair rugby interview. 87
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SKILLS 10B
PERSONAL BEST EXTRA PRACTICE
Sts can practise finding information in a text further. Write the following gapped sentences on the board:
They read the text again and write five questions to ask a
1 I often get injuries because we play to ___.
classmate. Sts swap questions with another student and find
2 I’m happy to join the ____ and watch the match.
the information in the text to answer their partner’s questions.
3 Players ___ when their wheels cross the line at the end of
With weaker sts, write these questions on the board: the court.
4 We want big ___ watching the game.
1 Which three sports is wheelchair rugby a mix of?
2 What kind of ball is used? Sts complete the sentences from memory, using words for
3 Who is Mark Zupan? sports and competitions that they learned in lesson 10A. They
4 Why is Laura doing this interview? can check their answers in the text. Check answers with the
class.
Sts work in pairs to decide which paragraph the information
they need will be in, then find the information to answer the
questions. Check answers. Answers
1 win 2 spectators 3 score 4 crowds
Answers
1 basketball, rugby and ice hockey EXTRA PRACTICE
2 a volleyball
3 the star of the movie Murderball Put sts into pairs and ask them to prepare and role play an
4 because the sport needs fans interview with Laura. Tell them they should use information
from the text on page 87, and they can also use their
imagination to add more details. With weaker classes, you
could brainstorm some questions for the interviewer to
ask, e.g. Why are you wearing a bandage? Why do you enjoy
wheelchair rugby? Monitor and help while sts are working.
Ask some pairs to perform their role play for the class.
187
10 LANGUAGE reported speech ■ parts of the body
1 3 5
2 4 6
1 2
Go to Vocabulary practice: parts of the body, page 153
2 A Look at the poster. Discuss the questions in pairs. 3
5 A 10.11 Listen carefully to what Carlos and Vicky said. Write the verbs they used.
1 3 5
In HIT, you Oh, and I more OK, so first you some
almost all your muscles. fruit and vegetables now. gentle cycling to warm up.
2 4 6
Well, two years ago I Of course – 75 kg. Thanks, Carlos. Well, I 20
almost 100 kg. I 25 kg. seconds of high-intensity cycling now.
B Compare the verbs in exercise 5A with the verbs in exercise 4A. How have they changed?
Then read the Grammar box.
1 present simple → past simple 4 present perfect →
2 past simple → 5 will →
3 present continuous → 6 am/are/is going to →
88
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10C Vocabulary
LANGUAGE 10C
10C He said it had changed his life
Sts listen to an interview about high-intensity training. They then practise interviewing a partner and reporting
what their partner said.
WARMER
Ask: How fit are you? Is exercise an important part of your 2 A Sts look at the poster and discuss the questions in pairs.
life? Is it important for you to be fit? Why?/Why not? Discuss Elicit some possible answers, but don’t confirm them.
the questions with the class and encourage as many sts as
possible to join in and express their own opinions.
B 10.10 Play audio track 10.10 for sts to listen and
check their answers. See TB page 364 for audio script.
Discuss the answers as a class.
1 Check understanding of the words in the box and
pre-teach as necessary. Point out the silent k in knee. Sts
Answers
match the words with the parts of the body in the photo.
1 150 minutes
Check answers.
2 Yes – you use almost all your muscles in HIT.
3 It’s intensive exercising for three minutes per week.
Answers
1 shoulder 2 neck 3 chest
4 wrist 5 elbow 6 knee
3 Sts discuss the questions in pairs. Get feedback from sts on
their discussions and hold a brief class discussion.
3 x PRACTICE SB page 88, exercise 1 4 A 10.10 Sts complete the sentences with the correct
words from memory. Play audio track 10.10 again for sts
1 Do the exercise as normal. To check answers, write 1–6 to listen and check their answers. Check answers with the
on the board and elicit all the possible answers that sts class.
have chosen for each one. Where a word occurs next to
more than one number, discuss with the class which is Answers
the correct answer. 1 muscles 2 100 3 fruit, vegetables
4 25 5 warm up 6 20
2 Ask sts to cover the word box in exercise 1. They
work in pairs and take turns to say a number from the
picture. Their partner must say the correct word. Ask B Sts look at the sentences in exercise 4A again and
sts to continue doing this, gradually speeding up until answer the questions. They could work in pairs for this.
they can do it perfectly. Check answers.
3 Do the exercises in the Vocabulary practice section
Answers
with the class. Sts then work in pairs to add four
more numbers to the picture in exercise 1, each 1 said (say) and told (tell) 2 told (tell) 3 No
corresponding to a word on page 153. Pairs can work
together in groups of four to test their classmates.
5 A 10.11 Allow sts time to read the gapped sentences.
Point out that sts only need to write the verbs that Carlos
Go to Vocabulary practice: parts of the body, SB page and Vicky used, in the forms they used. Play audio track
153/TB page 319. 10.11. See the SB page opposite for audio script. Sts listen
Sts will find more language presentation and practice for and write the verbs. Check answers.
parts of the body here. Do these exercises with the class,
or set them for homework, before continuing with exercise Answers
2A of lesson 10C. 1 use 2 weighed 3 ‘m eating 4 ‘ve lost
5 ‘ll do 6 ‘m going to try
Remind sts to go to the app for further self-study
vocabulary practice of parts of the body.
B Sts compare the verbs in exercise 5A with the ones in
exercise 4A, and note down how they have changed. Sts
could work in pairs for this. Check answers.
Answers
1 past simple 2 past perfect 3 past continuous
4 past perfect 5 would 6 was/were going to
189
reported speech ■ parts of the body LANGUAGE 10C
Grammar reported speech
Direct speech: Reported speech:
‘I play tennis.' She said (that) she played tennis.
‘Vicky tried HIT.' He said (that) Vicky had tried HIT.
‘It’s raining.' They said (that) it was raining.
‘She hasn’t arrived yet.' You said (that) she hadn’t arrived yet.
‘I’ll help you.' You said (that) you would help me.
‘We’re going to call you.' They said (that) they were going to call me.
‘Ravi can’t come to work.' She said (that) Ravi couldn’t come to work.
Look! We use told to say who the person talked to: She told me (that) she played tennis.
I go to the gym to meet my friends. I’ll tell my husband because he needs to lose weight.
I can’t do HIT at my age! I’ve tried it, but I hurt my shoulder.
7 10.14 Pronunciation: weak form of that Listen to the sentences. Underline the stressed words.
How do we pronounce that? Listen again, check and repeat.
1 Carlos said that HIT was very popular.
2 He told me that I should ask some other people what they think.
9 In pairs, ask and answer the question What did … say? Use reported speech to answer the questions.
A What did José say? B He said that he …
1 2 3 4
I can’t go running because Our teacher is wearing
I’ve hurt my ankle. a leather jacket.
Sara David
Personal Best Think of a news story or an interview with a sportsperson. Write what the person said. 89
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10C Grammar
LANGUAGE 10C
Grammar Answers
Read the Grammar box with sts about reported speech. 1 she couldn’t do HIT at her age
Explain that we use reported speech to report what 2 he went to the gym to meet his friends
someone else has said. Explain that in reported speech 3 he’d tried it, but he’d hurt his shoulder
all verbs move back in time by one tense, so present 4 she’d tell her husband because he needed to lose weight
simple becomes past simple, etc. Read the Look! note
and explain that we use told to say who someone talked B 10.15 Sts work in pairs and practise saying the sentences
to. Point out the difference in use between say (He said in exercise 8A, paying attention to the pronunciation of
that he was fit) and tell (He told me that he was fit). that. Play audio track 10.15. Sts listen and check their
Point out the common errors: He said me that he was fit. pronunciation. Play the track again for sts to listen and repeat.
He told that he was fit. Ask questions to check concept.
Concept check questions:
10.15 Audio script
When do we use reported speech? (to report what
someone else has said). How do verbs change in reported 1 Rosa said that she couldn’t do HIT at her age.
speech? (they move one tense back in time). I like sport 2 Kurt told Vicky that he went to the gym to meet his friends.
– what did I say? (You said that you liked sport). I can’t 3 Barry told her that he’d tried it, but he’d hurt his shoulder.
play tennis – what did I say? (You said that you couldn’t 4 Jamila said that she’d tell her husband because he needed to
play tennis). He said me he was very fit – is this a correct lose weight.
sentence? (no). How can you correct it? (He said he was
very fit/He told me he was very fit). 9 Focus sts’ attention on the example. Nominate a student to
ask the question. Elicit the main changes that are needed
Go to Grammar practice: reported speech, SB page 131/ to put the answer in the speech bubble into reported
TB page 275. speech (I ➝ He; can’t ➝ couldn’t; I’ve ➝ he’d;
Sts will find more language reference, presentation and my ➝ his). Nominate a second student to answer the
practice for reported speech here. Do these exercises with question in full. Sts continue in pairs. Take feedback.
the class, or set them for homework, before continuing
with exercise 6 of lesson 10C. Answers
Remind sts to go to the app for further self-study 1 What did José say? He said that he couldn’t go running
because he’d hurt his ankle.
grammar practice of reported speech.
2 What did Sara say? She said that her train was delayed
so she was going to be late.
6 10.13 Check that sts understand lose weight. Sts read
3 What did Laura say? She said that their teacher was
the sentences and match them with the people in the wearing a leather jacket.
pictures. Play audio track 10.13. See TB page 364 for 4 What did David say? He said that if I was/we were tired,
audio script. Sts listen and check their answers. Check he’d make me/us a coffee.
answers with the class.
191
10 SKILLS SPEAKING making enquiries ■ being helpful
2 10.16 Watch or listen to the first part of Learning Curve. Why does Marc want to join the gym?
3 10.16 Watch or listen again and complete the webpage with the correct information.
OUR CENTERS GYM FACILITIES SWIMMING POOL FITNESS CLASSES MEMBERSHIP TIMETABLE
CITY
FITNESS
June offer
First month
FREE
4 10.17 Match the halves to complete Marc’s enquiries. Listen and check.
1 Could I speak to someone a the cost, please?
2 Could you tell b information about that?
3 Could you give me some c thing.
4 I’d like to ask about d off-peak membership.
5 Just one more e about joining the gym?
6 So can I double-check f me about the cost?
5 Read the Conversation builder. Choose three subjects in the boxes. In pairs, make enquiries about
City Fitness. Use the information on the webpage to answer.
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SKILLS 10D
10D Could you tell me ...?
Learning
Curve Sts hear a conversation in which someone makes an enquiry at a gym. They then practise making
enquiries and using intonation to be helpful when responding to enquiries.
WARMER
With books closed, write the following gapped expressions on Answers
the board: go to the ___, spend time at the ___, be a member of 1 e 2 f 3 b 4 d 5 c 6 a
a ___, join a ___, ___ equipment, a ___ workout, ___ facilities.
Put sts into pairs and ask them to guess the word that can be
used in all the expressions. Tell them the word is connected
with exercise. Check answers and see who managed to
3 x PRACTICE SB page 90, exercise 4
guess gym. Point out to sts that they should pay attention to
words that collocate with other words when learning new
1 Ask sts to match the sentence halves as normal. To
check answers, read out each sentence beginning and
vocabulary.
ask: Which ending? Why? Discuss all the answers sts
have chosen before you play audio track 10.17 for sts to
1 Sts discuss the questions in pairs. Get feedback from sts on check their answers.
their answers.
2 Put sts into pairs and ask them to cover the sentence
2 10.16 All the D lessons in this level which focus on
beginnings 1–6. They look at the endings a–f and try to
speaking skills are accompanied by video (i.e. an episode remember the correct beginnings.
of Learning Curve). In this episode, Marc wants to join a
gym. Read out the question, then play video/audio track
3 Sts work in their pairs and cover the sentence endings.
They write alternative endings for the sentences. Put
10.16. See TB page 364 for video/audio script. Sts watch/
pairs together into groups of four to read their sentence
listen and answer the question. Check the answer.
endings to each other. The other pair must try to guess
the correct sentence beginnings.
Answer
He wants to get in shape/get fit.
Conversation builder
3 10.16 Allow sts time to read through the webpage. Read the Conversation builder box with sts about
Check they understand off-peak. Put them into pairs and making enquiries. Point out that the expressions for
ask them to discuss what kind of information is missing starting enquiries are all followed by a noun, e.g. Could
in each gap, e.g. a number, price, time, etc. Discuss these I speak to someone about the opening hours? Point out
with the class. Play video/audio track 10.16 again. Sts that in English the language for making enquiries is
watch/listen and complete the webpage with the correct quite formal and indirect, as a way of being polite. Ask
information. Check answers. questions to check concept.
Concept check questions:
Answers Could I speak to someone about ...? – Is that starting an
1 $99 2 $59 3 10 a.m. to 12 p.m. enquiry? (yes). Can I double-check. Do you ... ? – is that
4 3 p.m. to 6 p.m. 5 $30 asking for additional information? (yes). Excuse me, I
was hoping you could help me – starting an enquiry or
asking for additional information? (starting an enquiry).
4 10.17 Sts match the halves to complete Marc’s Just one more thing – starting an enquiry or asking for
enquiries. Play audio track 10.17. Sts listen and check additional information? (additional information).
their answers. Check answers with the class, and make
sure sts understand all the enquiries.
5 Elicit a few example enquiries from the class. Allow sts
time to prepare some enquiries individually. They then
10.17 Audio script work in pairs to make their enquiries and respond. They
1 Could I speak to someone about joining the gym? swap roles and practise again. Monitor while they are
2 Could you tell me about the cost? working, and correct any errors with the phrases in a
3 Could you give me some information about that? feedback session at the end.
4 I’d like to ask about off-peak membership.
5 Just one more thing.
6 So can I double-check the cost, please?
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making enquiries ■ being helpful SPEAKING SKILLS 10D
6 A 10.18 Watch or listen to the second part of the show. Does
Marc decide to join the gym?
B 10.18 Are the sentences true (T) or false (F)? Watch or listen
again and check.
1 Marc thought Taylor worked at a different centre.
2 Taylor likes this centre because it’s small.
3 The receptionist told Marc about all the facilities.
4 Taylor offers Marc a free training session as a special offer.
5 Marc wants to start training slowly.
7 10.19 Listen and repeat the receptionist and Taylor's phrases when you
hear the beeps. How are they helpful to Marc?
There are different ways to be helpful in English, especially with colleagues and customers.
• Use friendly intonation to show you are happy to help.
• Make offers and suggestions: Would you like me to …? Shall I …? I’ll … if you want.
• Check the person is satisfied: Does that sound OK? Is there anything else I can help you with?
8 A Read the Skill box. Are phrases 1–6 answers to questions (A), offers and suggestions (O) or
checking the customer is satisfied (C)?
1 The nearest one is on the corner of Sutton Street.
2 Do you have any other questions?
3 I think it costs about $20 to the city centre.
4 I’ll just print you a map of the area.
5 Would you like me to write that down for you?
6 Is there anything else you’d like to know?
B 10.20 Listen and repeat phrases 1−6. Pay attention to the intonation.
10 A PREPARE Choose one of the situations. Use the phrases and your own ideas to prepare questions.
B PRACTISE In pairs, make enquiries using your questions. Your partner should try to answer your
questions and be as helpful as possible.
C PERSONAL BEST Were you a satisfied customer? What could your partner do differently to be more
helpful? Choose another situation and make more enquiries.
Personal Best
Challenge! Write down five questions you could ask in a restaurant. 91
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SKILLS 10D
6 A 10.18 Read out the question, then play video/audio 9 Sts discuss the questions in pairs. Get feedback on sts’
track 10.18. See TB page 365 for video/audio script. Sts answers and hold a brief class discussion.
watch/listen and answer the question. Check answers.
10
Sts follow the steps to have a conversation with a partner.
Answer A PREPARE Sts work in pairs to look at the pictures and
Yes, Marc decides to join the gym. choose a situation, then prepare some questions to make
enquiries. Refer them back to the Conversation builder
B 10.18 Allow sts some time to read the sentences. box on page 90 for help. Tell them they can make notes if
In pairs, they decide whether they are true or false. Play they like, to help when they practise their conversation.
track 10.18 again for sts to listen and check their answers. B PRACTISE Sts work in their pairs and practise making
Check answers with the class. their enquiries. Their partner should answer the questions
and try to be as helpful as possible. Refer them to the Skill
Answers box on page 91 for help. Encourage them to use a good
1 T 2 F 3 F 4 T 5 T range of intonation to sound friendly and helpful. Sts can
swap roles and practise again.
7 10.19 Play audio track 10.19 for sts to listen and repeat C PERSONAL BEST Sts choose another situation and
the underlined phrases after they hear the beeps. Discuss practise again. Encourage them this time to work without
with the class how the phrases are helpful to Marc, e.g. by making notes first, and try to improvise their conversation,
offering to give him more information. using the phrases in the Conversation builder box and the
Skill box to help them. Get feedback from sts on how easy
or difficult they found it to sound friendly and helpful.
10.19 Audio script
1 Yes, hi. Could I speak to someone about joining the gym? PERSONAL BEST
Oh, sure! I can help you with that. (BEEP) Sts can practise making enquiries further by writing five
2 Thank you, you’ve been very helpful. questions they could ask in a restaurant. They can work in
You’re welcome. Is there anything else I can help you with? pairs to make their enquiries and respond by being helpful.
(BEEP)
3 If you want, you can even take a free class. (BEEP) With weaker sts, brainstorm some questions to ask in a
4 So do you want to hear more about your free training session? restaurant as a class. Make notes on the board. Brainstorm a
(BEEP) few possible answers to each question and discuss how they
could be made more helpful. Sts then work in pairs and take
turns to make the enquiries. Their partner must respond and
Skill be helpful. Encourage sts to use a range of phrases from the
Conversation builder box to make enquiries, and from the
Read the Skill box with sts about being helpful. Skill box to be helpful.
Explain that using ‘flat’ intonation can make you sound
unfriendly and not interested, whereas using more EXTRA PRACTICE
varied intonation can help you to sound friendly and
helpful. You could discuss with sts whether the ways As a class, brainstorm some questions to ask in a hotel, e.g.
of being helpful are similar or different in the sts’ own the cost of rooms, time of breakfast, etc. Write all the ideas
language and culture. on the board and brainstorm some possible helpful responses.
Put sts into groups of three. They take it in turns to role
play a conversation in a hotel in which one person makes
8 A Sts read the phrases and decide whether they are enquiries and the other responds in a helpful way, while
answers to questions, offers and suggestions or checking the third person in their group uses their phone to film the
the customer is satisfied. Sts could work in pairs for this. conversation. Sts can swap roles and practise again. Watching
Check answers, and check that sts understand all the themselves on film will help sts to evaluate how polite and
phrases. helpful they sound, and how confidently they use the phrases
in the Conversation builder box and the Skill box.
Answers
1 A 2 C 3 A 4 O 5 O 6 C
195
9 and 10 REVIEW and PRACTICE
Grammar 3 Complete the text with the correct form of the verbs in
brackets.
1 Cross (X) the sentence which is NOT correct.
1 a I used to have a bike, but then I sold it.
b I had a bike, but then I sold it. HOW NOT TO LOSE YOUR PET
c I used to have a bike, but then I used to sell it.
2 a Cervantes wrote Don Quixote.
b Don Quixote was written by Cervantes.
c Cervantes was written Don Quixote.
3 a He’d gone home because he’d forgotten
his wallet.
b He went home because he’d forgotten his
wallet.
c He’d forgotten his wallet, so he went home.
4 a Emma said, 'I’ll be on time.’
b Emma told me she would be on time.
c Emma said me she would be on time.
5 a She didn’t used to do much exercise.
b She didn’t do much exercise. Fumie Takahashi, a 64-year-old woman from Japan, was
c She didn’t use to do much exercise. very happy when the police 1 (tell) her that they
2 (find) her pet parakeet, Piko Chan. But what
6 a The radio was invented by Marconi.
was amazing was that the bird 3 (tell) the police
b The radio is invented by Marconi.
its own address!
c Marconi invented the radio.
Mrs Takahashi 4 (use / have) another parakeet,
7 a He was late because he had missed the bus.
but it escaped and flew away. So, when she bought Piko
b He missed the bus, so he was late.
Chan, she taught it to repeat her street name and house
c He had been late so he had missed the bus.
number. Last Sunday, Piko Chan escaped, too, when
8 a Pete said he was seeing the film before. the door to its cage 5 (leave) open. It flew to a
b Pete said he had seen the film before. nearby hotel and after a few hours, it 6 (take) to
c Pete said, 'I've seen the film before.’ the police station by a guest.
2 Use the words in brackets to write sentences that mean The police 7 (say) that the bird 8 (be)
the same as the first sentence. silent for two days and they hadn’t known what to do with
it. Eventually, however, Piko Chan surprised them all when
1 Someone stole my car last week. it 9 (tell) them where it 10 (live).
My car someone last week. (stolen)
If Piko Chan escapes again, it’ll probably be found even
2 Neil said, 'I haven’t been to Greece.’ more quickly. Its photo has appeared in newspapers all
Neil said that to Greece. (been) over Tokyo, and Mrs Takahashi recently took the bird to a
3 When I was young I played the piano. press conference, where it told journalists its address again.
I the piano. (used)
4 They make Vespas in Italy.
5
Vespas in Italy. (are)
We ate our soup. Then he brought the drinks.
Vocabulary
When he brought the drinks, we our soup.
(had)
1 Put the words in the box in the correct columns.
6 Kelly said, 'I don’t need any help.’ receipt till ankle crowd knee refund
Kelly any help. (me) medal queue referee cheek beat chin
7 I didn’t take an umbrella and I got wet.
I got wet because I an umbrella. (took) the body sports shopping
8 I wasn’t a very shy child.
When I was a child, I very shy. (be)
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196
REVIEW and PRACTICE 9 and1B
10
Grammar Vocabulary
1 Sts read the sentences and decide which one in each group 1 Sts put the words in the box into the correct columns.
is not correct. Check answers and discuss as a class why Check answers. As an extension, sts could write two or
the sentences are incorrect. three sentences using some of the words.
Answers Answers
1 c 2 c 3 a 4 c 5 a 6 b 7 c 8 a the body: ankle, knee, cheek, chin
sports: crowd, medal, referee, beat
shopping: receipt, till, refund, queue
2 Sts rewrite the sentences using the words in brackets.
Check answers.
Answers
1 was stolen by
2 he hadn’t been
3 used to play
4 are made
5 had eaten
6 told me (that) she didn’t need
7 hadn’t taken
8 used to be
Answers
1 told
2 had found
3 had told
4 used to have
5 was left
6 was taken
7 said
8 had been
9 told
10 lived
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REVIEW and PRACTICE 9 and 10
198
REVIEW and PRACTICE 9 and1B
10
2 Sts read the conversation and complete it with the correct
words. Check answers. Personal Best
Answers At the end of each Review and practice double-page
2 afford spread, there is a Personal Best section. The aim here
3 get paid is to provide a quick challenge to change the pace and
4 borrow allow for language recall and personalization.
5 owe
These questions and prompts give sts the opportunity
6 pay back
to revise a number of language and skills points
7 try on
from the preceding two units in a more productive
8 fit
way. The points being revised are referenced
9 discount
according to which lesson they appear in (e.g.
10 bargain
Lesson 9A). They cover grammar, vocabulary and
text builder language from reading and writing
lessons and conversation builder language from
3 Sts read the sets of words and circle the one that is speaking lessons. Sts work individually, in pairs or in
different. Check answers, and ask sts to explain in each
groups, according to the class dynamic and the time
case why the word is different.
available. Set a time limit if you would like to add a
competitive element. Encourage sts to refer back to
Answers
the relevant lessons if they are having difficulties.
1 score (the others are all to do with the results of a
match or game)
The aim is for them to respond to the prompts
2 earn (the others are all to do with borrowing money)
and engage with the target language in a personal
3 queue (the others are all to do with shopping in 'the
way. Their answers will vary. Monitor and help as
sales') necessary and get feedback on sts’ answers.
4 deliver (the others are all to do with taking something
back)
5 chest (the others are all to do with hands) WORKBOOK REVIEW AND PRACTICE
6 umpire (the others are all things you can win)
7 forehead (the others are all joints) Students will find two pages of Review and Practice at the
8 changing room (you can buy things in all the others) end of each unit of their Workbooks.
Unit 9, pages 54 and 55
Unit 10, pages 60 and 61
4 Sts read items 1–11 and choose the correct words to
complete them. Check answers.
Answers
1 b 2 c 3 c 4 c 5 c 6 b
7 a 8 c 9 a 10 c 11 a
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