Professional Documents
Culture Documents
Restaurant Reservation System
Restaurant Reservation System
By:
Maestrado, Stevin A.
Uba, Jennifer C.
Jariolne, Elmar
Anacaya Kheben T.
Developed by:
Maestrado, Stevin A.
Jariolne, Elmar
Uba, Jennifer C.
Anacaya, Kheben T.
Panelist Panelist
Panelist Panelist
Project Context
The development of an online reservation system has stimulated the growth of restaurant
services. Many restaurants have replaced the manual procedures of handling the business
with an online restaurant reservation system. Online restaurant reservation system helps to
estimate demand from its customers in a more accurate way and therefore, improve sourcing
and staffing, and to manage profit more productively.
The system is anticipated to give solutions to restaurants that have an overwhelming surge of
customers and give customers assurance. A recent study by Letsa (2017) concluded that the
satisfaction of customers could be affected negatively if customers’ waiting time in the
restaurant is too long. A restaurant admin can manage our system and the customers will be
the intended users. This system will be purposely developed to list customers who will
inquire about a specific restaurant. This system will automatically show, queue, and make
time and which table the customer will be able to sit, eat, and leave in a fixed and
chronological order depending on whoever used the reservation system first. Service quality
is one of the critical factors that influence customer satisfaction in the restaurant industry
(Quang et al., 2018).
.
Moreover, the succeeding problem statement is the problem of the traditional method of
recording table reservations. Research conducted by Cunninghams EPOS Group (2018)
showed that there is a large number of restaurant owners and managers using pen and paper
diaries to record their table booking details.
According to the study results, the majority of restaurant personnel have numerous obstacles
while checking the availability of table reservations, locating the customer's reservation
record, and contacting the customer during the restaurant's busiest hour. To address this issue,
a restaurant reservation system can allow the restaurant admin to record the reservation
digitally, eliminating the need for a paper-based approach to documenting table reservations
(Quang et al., 2018).
A restaurant reservation system saves restaurant personnel time that would otherwise
be spent manually receiving reservations and orders. It also aids in the prediction of future
workload (so you can prepare accordingly).
GENERAL OBJECTIVES
SPECIFIC OBJECTIVES
1. To ensure customers eat in Grahe Sidewalk Grill in Guanzon Street, Gingoog City.
2. A reservation system that can help Grahe Sidewalk Grill optimize restaurant seating
layouts so that they can accommodate more customers and give guests more accurate
wait times.
self-book and pay through a website and keep the business running long after the
centralize traditional reservation channels like phone calls, emails, and social media
This chapter reviews the work of foreign researchers on literature and studies closely
related to the proposed study.
SYSTEM REQUIREMENTS
HARDWARE
A minimum of 4 GB of RAM
Monitor
Keyboard
MySQL - the most world’s popular open-source database, enabling the cost-effective
delivery of reliable, high performance and scalable Web-based and embedded database
applications, including all five of the top five websites, MySQL, Workbench is a unified
visual tool for database architects and developers.
XAMPP - (X meaning “cross” platform, A for apache HTTP server, M for MySQL. P for
PHP, and P for Perl) is an open-source web server package that works on various platforms,
XAMPP was designed to help web page developers, programmers, and designers check and
review their work using their computers even without connection to the web or the internet.
CSS - Cascading Style Sheets is a style sheet language used for describing the presentation
of a document written in a markup language such as HTML or XML. CSS is a cornerstone
technology of the World Wide Web, alongside HTML and JavaScript.
PHP stands for Hypertext Preprocessor, which earlier stood for personal Home Pages. PHP
scripts can only be interpreted on a server that has a PHP installer. PHP is a web-
development secure, fast and reliable that offers lots more advantages to make it accessible to
a lot of people. It is to be given a thought as to what has made PHP programming as one of
JAVA SCRIPT – originally supported by Netscape navigator is the most popular web
PEOPLEWARE
System Developers – are responsible for the system maintenance and are authorized to
update the system.
NETWORK
Internet browser with the latest update (Chrome is recommended with the latest update).
APPENDICES
CONTEXT DIAGRAM
ADMINISTRATOR
Administrator:
Confirmation details
Administrator:
RESTAURANT
RESERVATION
SYSTEM
CUSTOMERS
As is shown in Figure 1; if a customer makes a reservation all data inputs will be directed to
the system. Then the system forwards customer details, requests, and feedback to the owner
or admin. Then the owner or admin would confirm to the customer depending on the status of
the restaurant’s table and food status from the given reservation. And directly passed through
the system then the system will send the data to the customer.
FLOWCHART
CURRICULUM VITAE
System Analyst
Bibliography
Khaitan, S., Sisodia, S. and Jaiswal, S. (2021) ONLINEBUSRESERVATIONSYSTEM, View of
an online bus reservation system. Available at:
https://annalsofrscb.ro/index.php/journal/article/view/9103/6654 (Accessed: October 2,
2022).
AL, Z.S.A.H.S., Agarwal, A., Naidu, V.R. and Reales, L., 2021. Reserve your table: A
mobile application for reservations in a restaurant. Journal of Student Research.