Choose Energy Reviews

I was only checking rates and got a confirmation of an order. Fraudulent trickery. Then they won’t answer phones. They’ll be reported if I don’t get a confirmation email of no
Commitments to contract. I can’t figure out who you are. Are you 4energy or choose energy or who.

Date of experience: July 14, 2024

Essential information was very accessible and easy to understand. Information was either readily available or a clearly marked link was present. Information was always clear and spoke to all my question, very comprehensive.

Date of experience: July 13, 2024

Great rates,the best.Excellent customer support.Very helpful and understanding during hard times. All around great company very rare now days!!!!!

Date of experience: March 23, 2024

After calling 7 times, I finally reached someone who could understand what I was asking and could help me select a suitable plan. Not sure where in the world they were located. I was very disappointed that I was unable to speak with a representative in the US.

Date of experience: July 06, 2024

The gentleman who helped me was very patient and helpful. I definitely give him 5 stars.

Date of experience: July 10, 2024

After totally confusing myself looking at the website, trying to understand the different Rates/Charges for below or over 1000 or 2000 KWH on what I thought were fixed rates, I called in for help. Alex explained the mystery, analyzing my home which has natural gas using less electric during three seasons. Thank you Alex!

Date of experience: May 30, 2024

I was supposed to only be enrolled in one energy plan which was green mountain however the choose energy agent enrolled me in two. They informed me that the discount power plan was never supposed to open and was cancelled automatically. That is incorrect. Reach out to me asap.

Date of experience: May 14, 2024

This was my first time accessing the system to make a selection for new services. We will see how things work out on the day we requested our service.

Date of experience: June 21, 2024

Early termination fees should be prominently displayed on the website.

Date of experience: July 12, 2024

Great information…. Also fast to make a decision

Date of experience: July 08, 2024

Super fast minimum questions and zero deposit I was actually surprised how fast it all happened

Date of experience: July 01, 2024

This site allowed me to search for plans using the criteria most important to me. I could do side by side comparisons on the plans I was considering and in a couple of hours was able to choose with confidence the plan most suited to our needs. We have been with our new provider since end of January and have had a couple of times I’ve had questions which were quickly answered by their customer service rep who was knowledgeable and available without a wait at all. Their digital accounting is easy to follow as well.

Date of experience: January 09, 2024

I didn’t choose this service, it accidentally was created and no way to stop it. With all the technology available I can’t believe there is no system to correct accidental occurrences.

Date of experience: June 26, 2024

Easy to find a fairly inexpensive rate for my service.

Date of experience: June 30, 2024

Good source of data on electrical energy. Tennessee has very low rates and I found a chart that shows the cost of TVA power at different times of day for large industrial companies. There is only about 1-2 cent/kWH higher price for peak power. I would like to see a comparison of peak power cost by state.

Date of experience: December 24, 2023

Super easy to compare prices & find the best plan for my needs. Been 10+ years since I had to sign up for electricity. There's a lot out there now & it can all be very confusing. This website made a fainting task I had been stressing over all week super easy. Once I chose my plan & entered my personal info, I was signed up & confirmed by email for scheduled service at my new home almost immediately. Thank you!

Date of experience: January 05, 2024

Date of experience: July 04, 2024

Helped me find a lower electric rate when trying to renew my 2 year subscription, thanks!

Date of experience: May 28, 2024

Choose Energy did a great job of showing me a range of providers & plans that could meet my needs, and let me compare different features side by side so I could pick the one that was best for me. When I decided on the right one, they made the sign-up process quick and easy. Would definitely recommend.

Date of experience: September 08, 2023

It was very easy and fast process the service is the cheapest I have seen in a long time. There haven’t asked for a deposit at all so that’s great. They have the lowest rate lid don’t ask for a deposit that a good deal.

Date of experience: May 12, 2024