Zip Moving and Storage

Zip Moving and Storage was incredible. They were quick and careful with all of my belongings. Rico's crew of Carlos Valdez and Cristobal were so kind and helpful.

Would definitely recommend for any moving needs!

Sadly I've never had a worse experience with any company, movers or otherwise.
They started with a "virtual survey," which involved me walking around my home, FaceTiming a Zip Moving employee to show the size and contents of the place. The idea is that they estimate the cost and duration of the move without having to come out to the house. That estimate was ultimately inaccurate.
I paid to have the movers pack my belongings. They "packed" antiques, glassware, and furniture by wrapping them in paper and stacking them in tall boxes, tight together. The items at the bottoms of those boxes, as well as the more fragile pieces, were bent, scratched, or fully broken (pictures attached).
Additionally, many of the larger pieces of furniture were loaded into the truck unprotected, so that furniture jostled together in transit, leaving marks, scratches, and indentations where they had rubbed together constantly while on the road (pictures attached).
Antique wooden furniture was taped together with packing tape, which can't be removed without additional damage to the pieces (pictures attached).
Finally, the team lead drove off with my $250 Apple AirPods! When contacted, he said he'd drop them off within a few days. I've never heard from him since.
I scheduled my move with Zip Movers based mostly on the reviews I saw here. If they are legitimate reviews, they just don't seem to be reviewing the same company I had experience with.

I have moved quite a few times in my life and no other moving company compared to these guys. I had issues with the rental office when I went to get the key and because of my movers the day went so smoothly. The guys were efficient, professional, and extremely helpful. Cant recommend them enough!

Horrible. I took the day off for morning move. Movers showed up at 3:35 pm.
Numerous complaints they offered $50 compensation which I still haven't received. Cluster *%#*.

They were great- especially Sam
And Dean. They responded quickly and their service was efficient!

2nd Addendum: Did respond to my concern of damage to the wall. Did not provide adequate compensation that I was charged on my security deposit for the damages, offering only an extra $10 when I told them their initial offer was half of what I was losing on my deposit. Of course I will take whatever amount I can get, but their refusal to match the cost of the damages they caused demonstrates a lack of care for the customer and class.

Additionally the movers ask you to leave a yelp review when you are waiting to pay/in front of them, and ask for a screenshot of your review. It's an awkward situation that I think results in more 5 star reviews than they would otherwise get. Will update to 2 stars but overall not the best experience.

Addendum: will keep this at 1 star until I get more information and a response on compensation for damages done to my wall on move-out, which I alerted the company about being time sensitive given it is a rental property and have not heard any updates. The movers did this and said it was submitted to claims but have not heard any updates.

Rico's crew were great, professional and efficient. Good work overall, transparent with pricing and helpful throughout.

Rico's crew showed up on time efficient very professional handle all my items with care and where willing to help us with other extra respectful and highly recommend for anyone looking for a easy and fast move Carlos Guillermo and Oliver where great and very proffesional

Ricos Crew. Great service. On time and down a man but they worked hard and got the job done right. They wrapped EVERYTHING ... so I felt good about my furniture being secure and protected. Rico was a great help and offered to move furniture around the rooms for me even after I had made an initial decision.

Rico's crew showed up on time very efficient wrapped and stacked everything properly was quick with my move and stayed within my quote Carlos, gullermo, and Oliver where professional and respectful highly recommend Rico's crew for anyone looking to move

Carlos and Gary were amazing. Moved everything the way I wanted and finished with time to spare. Both were super professional