Highlights from the Business
![SATISFACTION_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_satisfaction_guaranteed_v2@3x.yji-d28fff31f5ad326ba2ca.png)
Committed to satisfaction
![VIRTUAL_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/36x36_virtual_estimates_during_covid_19@3x.yji-797887fbcff8c002e520.png)
Virtual estimates
![FREE_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_estimates_v2@3x.yji-96b2ab4703045ffacf0c.png)
Free estimates
![ON_TIME_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_on_time_guaranteed_v2@3x.yji-f74e221c161a58076c9d.png)
On-time commitment
![HOURLY_PRICING](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_hourly_pricing_v2@3x.yji-5bea493b857c2ccef821.png)
Hourly pricing
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
Services Offered
Verified by Business
Review Highlights
“Team Rico - Guillermo, Daniel and Cris Oh my goodness - these guys were absolutely everything we wanted and needed in movers.” in 14 reviews
“Carlos and Guillermo (Rico's crew) were amazing, They communicated with us every step of the way and were timely and very professional.” in 14 reviews
“The team that came arrived on time, took good care of my stuff (nothing broken), was very polite, and efficient.” in 8 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Goran J.](https://s3-media0.fl.yelpcdn.com/buphoto/pGz9_ijXO8RAHjxxnAxVYA/90s.jpg)
Goran J.
We hold memberships and carry awards from leading industry associations. Our trucks have moved more than a thousand people along east coast and midwest. We strive for our prices to be as competitive and appealing as possible without compromising attention to detail or quality. Our expertise extends to both local and long-distance moves. We specialize in moving people to and from Washington DC, Chicago IL and Atlanta GA.
Ask the Community
Q:
Does Zip Moving do long distance? Do they have their own trucks or are they a broker? Do they have their own crew or do they hire individuals per job?
A:
Yes they do long distance.... All their own teams and their own trucks
Bart S.2 people found this helpful
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Overall rating
211 reviews
5 stars
4 stars
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1 star
- hannah g.Panthersville, GA01Mar 17, 2024
Zip Moving and Storage was incredible. They were quick and careful with all of my belongings. Rico's crew of Carlos Valdez and Cristobal were so kind and helpful.
Would definitely recommend for any moving needs!Helpful 0Thanks 0Love this 0Oh no 0 - Jeff H.Mableton, GA01010May 11, 2024
Sadly I've never had a worse experience with any company, movers or otherwise.
They started with a "virtual survey," which involved me walking around my home, FaceTiming a Zip Moving employee to show the size and contents of the place. The idea is that they estimate the cost and duration of the move without having to come out to the house. That estimate was ultimately inaccurate.
I paid to have the movers pack my belongings. They "packed" antiques, glassware, and furniture by wrapping them in paper and stacking them in tall boxes, tight together. The items at the bottoms of those boxes, as well as the more fragile pieces, were bent, scratched, or fully broken (pictures attached).
Additionally, many of the larger pieces of furniture were loaded into the truck unprotected, so that furniture jostled together in transit, leaving marks, scratches, and indentations where they had rubbed together constantly while on the road (pictures attached).
Antique wooden furniture was taped together with packing tape, which can't be removed without additional damage to the pieces (pictures attached).
Finally, the team lead drove off with my $250 Apple AirPods! When contacted, he said he'd drop them off within a few days. I've never heard from him since.
I scheduled my move with Zip Movers based mostly on the reviews I saw here. If they are legitimate reviews, they just don't seem to be reviewing the same company I had experience with.Helpful 3Thanks 2Love this 3Oh no 3Business owner information
David N.
May 13, 2024
Hello Jeff,
We're truly sorry for the distress caused by your recent moving experience. Your feedback is invaluable, and we're taking immediate steps to address the issues you've raised. Rest assured, we're reviewing our processes and providing additional training to prevent similar incidents in the future. We're also conducting a thorough investigation into the missing AirPods and will take appropriate action. We apologize for falling short of your expectations and are committed to making things right. Please don't hesitate to reach out if there's anything further we can do for you.
Regarding the packing and the damages from your move, all of this should be reported by email to info@zipmoving.us or by calling us at (855) 947-6543.
We will assist you in order to receive compensation as soon as you reach back out to us. - Brent F.Atlanta, GA42337Aug 27, 2024
I have moved quite a few times in my life and no other moving company compared to these guys. I had issues with the rental office when I went to get the key and because of my movers the day went so smoothly. The guys were efficient, professional, and extremely helpful. Cant recommend them enough!
Helpful 0Thanks 0Love this 0Oh no 0 - Kunal P.New York, NY043Mar 28, 2024
2nd Addendum: Did respond to my concern of damage to the wall. Did not provide adequate compensation that I was charged on my security deposit for the damages, offering only an extra $10 when I told them their initial offer was half of what I was losing on my deposit. Of course I will take whatever amount I can get, but their refusal to match the cost of the damages they caused demonstrates a lack of care for the customer and class.
Additionally the movers ask you to leave a yelp review when you are waiting to pay/in front of them, and ask for a screenshot of your review. It's an awkward situation that I think results in more 5 star reviews than they would otherwise get. Will update to 2 stars but overall not the best experience.
Addendum: will keep this at 1 star until I get more information and a response on compensation for damages done to my wall on move-out, which I alerted the company about being time sensitive given it is a rental property and have not heard any updates. The movers did this and said it was submitted to claims but have not heard any updates.
Rico's crew were great, professional and efficient. Good work overall, transparent with pricing and helpful throughout.Helpful 2Thanks 0Love this 0Oh no 2Business owner information
David N.
Apr 8, 2024
Hi Kunal, thank you for your feedback. Please note that we have provided a resolution that you found satisfactory. Please contact us on 855-947-6543, and we'll be more than happy to further assist.
- Tia H.GA, GA034Apr 1, 2024
Rico's crew showed up on time efficient very professional handle all my items with care and where willing to help us with other extra respectful and highly recommend for anyone looking for a easy and fast move Carlos Guillermo and Oliver where great and very proffesional
Helpful 0Thanks 0Love this 0Oh no 0 - Andrew H.Roswell, GA011Mar 22, 2024
Ricos Crew. Great service. On time and down a man but they worked hard and got the job done right. They wrapped EVERYTHING ... so I felt good about my furniture being secure and protected. Rico was a great help and offered to move furniture around the rooms for me even after I had made an initial decision.
Helpful 0Thanks 1Love this 0Oh no 0 - Jamar W.Sandy Springs, GA12821Apr 1, 2024
Rico's crew showed up on time very efficient wrapped and stacked everything properly was quick with my move and stayed within my quote Carlos, gullermo, and Oliver where professional and respectful highly recommend Rico's crew for anyone looking to move
Helpful 0Thanks 0Love this 1Oh no 1