Global companies may look to shift from captives to outsourcing

Synopsis
India has nearly 1,300 captive centres and they together employ nearly one-fourth of the 4.3 million workers in the $191-billion IT-Business Process Management sector.

Companies across the world are likely to favour outsourcing work to IT services providers over insourcing to their captive units in India, as they deal with cost pressures and undertake digital transformation initiatives following the Covid-19 pandemic.Indian IT services providers such as Tech Mahindra and Infosys said there is already a move towards outsourcing as software services exporters had built up expertise in new technologies that

Priyanka Sangani & Anandi Chandrashekhar

ET Bureau

4 mins read

Nov 09, 2020, 05:30:00 PM IST

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Global companies may look to shift from captives to outsourcing

Synopsis
India has nearly 1,300 captive centres and they together employ nearly one-fourth of the 4.3 million workers in the $191-billion IT-Business Process Management sector.

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Invest with Confidence. Lead with Insights.

Global companies may look to shift from captives to outsourcing

SynopsisIndia has nearly 1,300 captive centres and they together employ nearly one-fourth of the 4.3 million workers in the $191-billion IT-Business Process Management sector.

Uh-oh! This is an exclusive story available for selected readers only.

Prime Account Detected!

Unlock this story and enjoy all members-only benefits.

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Fill in your details:

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Synopsis
India has nearly 1,300 captive centres and they together employ nearly one-fourth of the 4.3 million workers in the $191-billion IT-Business Process Management sector.