Indian IT firms strive to crack the exit code

Rising attrition is having a domino effect on the IT industry.It has already led to lower operating margins and stock prices, and piled pressure on the top IT service providers to hire more freshers and expand into tier II cities and beyond. In fact, the mention of ‘attrition’ and ‘talent’ has doubled over the past year in the earnings transcripts of top IT firms, according to an informal analysis by ET.The attrition metric itself has become one