MILAN SHETH

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Automation budgets are increasing in India with more than three-fourths (93%) of the organisations planning to expand their budgets in the next 12 months, stated the report.

During the first phase of a five-year plan, the company said that IOCL has automated select key processes across departments including finance, HR, inventory, and the like using Automation 360, an AI-powered Robotic process automation (RPA) platform.

Automation Anywhere's 'Automation 360' platform will be available on Google Cloud, thus providing more automation capabilities to clients in India and across the world.

The competitive edge of technology in retail is now undoubtable. However, the challenge is to transfer the full benefits of technology to the customer as well.

Everyone is now realizing the importance of leveraging technology in operating models, and this is leading to seismic changes in the mindset and skills of employees.

Automation is also helping the manufacturing industry evolve its definition of productivity. The measure of productivity is no longer defined by physical movement of goods.

The digital assistant, named as Automation Anywhere Robotic Interface or AARI, provides an easy-to-use, bot-to-human interface that oversees various business processes.

Business leaders say the pandemic has taught them many lessons. They see a need to bring employees together, be transparent about the state of business and focus on upskilling

The RPA solutions are aimed to automate high volume tax compliance processes across various industry sectors.

India is a potential market as you see there are global companies running the back offices, R&D centers, processing centers in the country, that's one particular market, which is evolving very fast.

Despite bots and other workplace automation tools making Indian workforce nervous about their job security, almost 80% of the country's professionals want their routine tasks to be automated, compared to a global average of 51%.

Sheth was with EY for over 18 years and most recently served as the senior partner and national director for technology business.

The centre will bring together teams of multi-disciplinary practitioners, combining expertise in areas such as AI, robotics, machine learning and cognitive technology.

India’s ecommerce is seeing new customers who scour the Net for best deals and then resell the goods either offline or on other online platforms at a higher price.

The prospects for smaller payment technology companies are on the rise and players within the space are building up expansion plans.

Public sector banks are new to outsourcing and face resistance from employee unions but are embracing the model to catch up with their private peers.

Technology services providers are already in talks with biz houses that have applied for banking licences, hoping to build long-term relationships.

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