PERSONALISED USER EXPERIENCE
Best Haier 1.5 Ton ACs in India: Excellent Experience at Competitive Prices (2024)
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BlinkX opens India’s first Gen AI lab in the stock broking industry
BlinkX Gen AI Lab in Mumbai drives trading innovation with the Hyper Personalised Nudge Engine, enhancing customer experiences through real-time data on the mobile app for traders of all risk tolerances.
Personalising palates on cloud nine
Cloud kitchens, or virtual kitchens, are transforming the dining industry by operating exclusively for delivery or takeout, leveraging technology to optimize efficiency and cater to modern diners' needs for convenience, variety, and personalization. India's online food delivery market, valued at ₹410.97 billion in 2021, is projected to reach ₹1,845.76 billion by 2027, growing at a CAGR of 30%. Cloud kitchens excel by using data analytics to understand customer preferences, enabling chefs to experiment with new dishes and operate cost-effectively, enhancing the overall dining experience.
Let AI plan your trip!
Bags packed and nowhere to go? Let AI lead the way. Travellers are increasingly using smart technology to plan their perfect holiday!
AI and ML powering the next generation of personalisation for on-demand apps: Madan Thangavelu, Senior Director, Engineering, Uber
The on-demand service industry relies on mobile apps for user experience (UX) despite limited UI space on smartphones.
SuperKalam secures Rs 16 crore funding to boost personalised education with AI mentorship
SuperKalam has concluded a $2 million seed funding round led by YCombinator and Fundersclub with participation from YC Partner Puneet Kumar, GoodWater Capital, Nurture Ventures, SuperCapital, Pareto Ventures.
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Wipro bags multi million dollar deal to transform Nokia's digital workplace services
Designit, a Wipro company that specialises in user experience strategy and implementation, will conduct user research to ensure personalised assistance is offered to employees at the right time.
AI is touching lives of 9 in 10 internet users: report
The report said the current AI user base of India stands at 724 million and is set to grow at 6% on year. These are users who have used any of the AI features, like image filters, personalised recommendations, and smart devices, till now.
How entrepreneurs can leverage AI to maximise the value of their customer interactions
Sachin Dev Duggal's Builder.ai's ‘Natasha’ sounds like a game-changer in the realm of AI-powered product management tools. Its ability to leverage previous customer interactions to predict future queries and offer insights for handling them could significantly enhance the efficiency of sales and support teams. Moreover, the capability to engage in automated conversations with customers, providing tailored solutions and insights, sets it apart from traditional chatbots. This combination of predictive analytics and personalised customer interaction has the potential to revolutionise how businesses engage with their customers, driving better experiences and outcomes.
Myntra is bolstering strategic international brand partnerships to elevate consumer experience
Myntra's success in attracting international brands is fueled by understanding India's market dynamics. By merging global brands' strengths with Indian insights, Myntra sets new standards for customer satisfaction.
When the third-party cookie crumbles: A new privacy-centric internet emerges
Third-party cookies, which are used to track the online movement of users, are being phased out by Google. A tool to make a user’s internet experience more intuitive, Cookies became a villain when they became intrusive. How will it transform the internet?
How to use AI to make your e-learning easier and more personalised
AI is revolutionizing the learning process by incorporating adaptive learning, microlearning, and customised pathways. It breaks language barriers and creates new roles like AI ethics officers. AI-powered learning encourages skills like data fluency and critical thinking.
GenAI spending by banks to reach $85 billion globally by 2030: report
Leading banks will adopt generative AI services to offer more personalised user experiences, enabling them to provide increasingly compelling services at reduced cost, according to Juniper Research.
WhatsApp new feature: iOS users can now personalise chats with in-app sticker maker
WhatsApp is set to enhance user experience with its latest feature, In-App Custom Sticker Maker for iPhone users. This new functionality allows users to create and edit stickers directly within the app. The feature is already available to limited beta testers and is expected to roll out to a wider audience soon.
WhatsApp users will soon be able to change their default theme colour; here's how
Discovered in the WhatsApp Beta for iOS 24.1.10.70 update, this feature will enable users to choose from five different colours, departing from the traditional green branding.
Mudrex CEO Edul Patel on FIU notice and what it means for crypto users in India
In an exclusive conversation with the EconomicTimes, Edul Patel, the Founder and CEO of Mudrex, delved into the implications of the recent show cause notice issued by the Financial Intelligence Unit (FIU) to offshore entities operating in India's burgeoning cryptocurrency sector.
Google working on AI-powered customer support feature for personalised assistance
The beta version of this support is currently accessible through select services like Maps and Google Play.
The AI takeover: How artificial intelligence in apps is reshaping user experience
Most of the apps and services running on our phones are being powered by AI in one way or another.
CXO roundtable: Insights from top customer experience officers
David Martinez brings years of experience in the retail sector, where he has transformed the way customers engage with Stellar Retail's products and services. His customer-centric approach has boosted both online and in-store sales.
Microsoft Outlook Lite now supports Hindi, Marathi, Tamil; app integrated with SMS for easy access
The latest features include support for Indian vernacular languages such as Hindi, Marathi, and Tamil, allowing users to compose and read emails in their preferred language
Spotify teams up with Google AI for personalised podcast recommendations
The AI-powered models, including Google's own and OpenAI's ChatGPT, analyse listening patterns to suggest tailored content.
Future of social media: Instagram working on customisable AI chatbots to provide personalised user assistance
While not officially confirmed, reports suggest users may soon customize chatbots' gender, age, ethnicity, and more, creating virtual companions tailored to their needs.
WhatsApp might soon allow users to create Alternate Profile for personalised privacy; here's how to use it
This feature allows users to create a different profile visible to those outside their contact list. Users can restrict their primary profile to only contacts, ensuring increased control over their information.
The Emergence of CXOs: Why Customer Experience is Now a C-Level Concern
Offering a quality product or service isn't enough to keep ahead of the competition in today's fast-paced and always changing business environment. Organizations are now recognizing that the customer experience (CX) sector holds the secret to success.
ET Soonicorns Summit 2023: Lessons in addressing complex challenges and building tailored and responsible data-driven and AI solutions
At the Bengaluru edition of the ET Soonicorns Summit 2023, top industry innovators and experts from Homelane, MFiNe, Furlenco, Mellora and more shared practical learnings from successful startup playbooks, charting a course for next-generation Indian startup founders to implement innovative and meaningful AI solutions in their respective domains.
How to safeguard privacy in the era of personalised ads
As personalized digital advertising becomes the norm, users are often unaware of the extent of personal data collected and shared by advertisers, leading to potential privacy breaches and manipulation. To address this, individuals should be mindful of their privacy settings, use ad-blockers and VPNs, limit location sharing and be selective with app downloads.
Number of Metaverse users to surpass 600 million by 2026 due to generative AI: report
Metaverse (the virtual 3D environment in which the physical and digital worlds converge) users will surpass 600 million by 2026 due to generative artificial intelligence (AI), a new report has shown.
Now get personalised Netflix recommendations with new 'My Netflix' tab offering seamless streaming experience
Netflix has unveiled the 'My Netflix' tab, which replaces the Downloads tab, as a personalised hub to improve users' experience. The new feature provides users with a comprehensive view of their activities and interests on the streaming platform, consolidating a list of downloaded TV shows and films, set reminders for upcoming releases and much more.
Swiggy builds generative AI offering personalised recommendations
Swiggy is building generative AI-led solutions for its ecosystem of restaurants and delivery partners that will help in cutting down total operational cost.
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