THE STATE CONSUMER COMMISSION
Delhi consumer commission upholds Rs 5 lakh fine on Bharti Airtel
Delhi Consumer Commission upheld Rs 5 lakh fine on Bharti Airtel for disconnecting internet and landline services despite cheque payment, later claimed as dishonoured. Justice Sehgal, member Pinki noted Airtel failed to address the customer's complaint, emails. Legal threats, service non-restoration caused distress, humiliation. District forum's judgment noted Airtel’s inadequacy, distress, costs.
Europe is slapping tariffs on Chinese electric vehicles - for now. Here's what to know
EU raises customs duties on Chinese electric vehicles due to unfair subsidies. Tariffs aim to address market imbalance. Negotiations ongoing between EU and China. Concerns about impact on European jobs and green technology production. Uncertainty looms over potential solutions and retaliatory measures.
EU slaps Chinese electric cars with tariffs of up to 38%
The European Union imposed provisional duties of up to 38 per cent on Chinese electric car imports due to alleged unfair state subsidies, sparking concerns of a trade war. The move was criticised by China as "politically motivated" and "protectionist." European countries are divided on the issue, with Germany fearing harm to its auto industry. Talks with China continue, with hopes for a negotiated solution to avoid escalating tensions.
After installing solar plants atop houses, Goa consumers struggle to get govt subsidy
Consumers like Sameer Pawar in Goa face challenges accessing subsidies for rooftop solar plants due to online portal glitches. Despite the government's promotion of green energy, the reality on the ground highlights difficulties in obtaining the promised financial support.
Rail passenger gets Rs 1 lakh compensation for stolen luggage during travel on Malwa Express 6 years ago
Jaya Kumari, from New Delhi, faced a prolonged struggle after her bag, containing valuables, was stolen on the Malwa Express in 2016. After eight years, a Delhi court ruled in her favor, ordering the Railways to pay her Rs 1.08 lakh for negligence. This highlights broader concerns about railway security, with data showing rising theft incidents. The ruling sets a precedent for passenger safety and service accountability.
BSES has a new plan to keep Delhi's lights on, debuts India's largest battery storage system
BSES, a major power distribution company in Delhi, has inaugurated India's first utility-scale Battery Energy Storage System (BESS). This innovative system ensures uninterrupted power supply to residential areas, even during technical faults or grid failures. The project, located at BSES Rajdhani's Kilokari substation, aims to enhance grid stability, reduce power procurement costs, and integrate renewable energy sources. The BESS, utilizing advanced Lithium Iron Phosphate (LFP) technology, sets a benchmark for future energy storage projects in India.
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Tamil Nadu: 38 dead, 100 hospitalised after consuming illicit liquor
38 people died in Kallakurichi, Tamil Nadu after consuming spurious liquor laced with methanol. Chief minister Stalin announced a one-man commission to investigate. Bootleggers often add methanol for potency.
CIBIL score dropped due to bank's fault: Doctor won the legal battle with Rs 2.6 lakh as damages after 7 years, lessons you can learn from this
CIBIL score: A doctor had AMEX credit card issued by a bank with credit limit of Rs 3.25 lakh. However his bank reported him as a defaulter and thus his CIBIL score dropped by a big margin This happened despite the doctor paying the bank by personally handing over a cheque with number 69131. However ICICI Bank, Vadodara branch stepped in to help solve this case.
Troubled with frequent power cut? Get compensation from electricity distributor if it happens due to this reason, know how
Power cut: Electricity discom have to provide compensation to you if they have resorted to wilful load shedding. This compensation will be adjusted through your electricity bill. However for other deficiencies of service (if any) you will have to lodge a complaint. Read here to know how much compensation you can get in Maharashtra, Rajasthan, Delhi and Karnataka.
Consumer forum directs LIC to pay Rs 2 lakh claim to widow of policyholder
A consumer commission in Mumbai has directed the Life Insurance Corporation of India (LIC) to pay a claim of Rs 2 lakh to the widow of a policyholder who was illiterate and unaware of the policy terms and conditions. The commission noted that guidelines from the Insurance Regulatory and Development Authority (IRDA) require all terms and conditions to be explained to the insured in a language known to them before taking their signature on the policy document.
Chhattisgarh hikes power tariff by 8.35 per cent
Talking to PTI, CSERC secretary Sp Shukla said an average hike of 8.35 per cent in power tariff was applicable across all consumer categories. Power services are managed by three state-run companies for generation, transmission and distribution in the state.
Airfares peaking as travellers in Europe, Asia seek savings
Airfares in Europe and Asia are plateauing or declining, signaling a slowdown in post-COVID travel demand. Airlines are facing challenges with higher costs and limited aircraft availability.
Q4 results today: NTPC, Hindalco among 257 companies to announce earnings on Friday
257 companies, including NTPC, Hindalco, and Novelis, to announce Q4 earnings. Hindalco may see muted revenues but higher profitability. NTPC expected to have a decline in PAT compared to Q4FY23.
What are the costs behind Trump's economic proposals?
Former President Donald Trump is considering imposing tariffs on all US imports, potentially costing consumers $500 billion annually. His proposals include a 10% tariff on all trading partners and higher levies on Chinese goods, aiming to offset tax cut extensions. These policies could disproportionately impact lower-income groups.
Flat stuck in a delayed or stalled real estate project? Six things aggrieved homebuyers can do
Homebuyers stuck in stalled real estate projects face financial strain and uncertainty. They pay EMIs and rent while bearing the loss of opportunity cost. If you have property in a delayed or stalled real estate project, here are some things you can do as a home buyer.
Frauds by bank employees: Take these steps to ensure branch manager or any other employee does not run away with your money
Fraud by bank employees: Many reports of bank employees defrauding customers of the bank. These are the cases where the bank and its customers both are the victims of fraud by the employee(s). In a recent judgement by the SC, it was said that banks would be held liable for criminal misconduct by its employees.
Health insurance claim rejection: Widow fights, wins Rs 28 lakh damage; pre-existing disease can't be free pass for claim denial
The Delhi State Consumer Commission ruled that an insurer cannot reject a health insurance claim solely based on pre-existing diseases if they weren't the cause of death. The commission directed HDFC Life (previously known as HDFC Standard LIC Co. Ltd.) to pay Rs 19.4 lakh along with the interest to a woman whose husband's claim was rejected for not disclosing diabetes. The insurer also has to pay Rs 1,00,000 for mental harassment of the complainant along with the litigation cost. This is a relief for those with common lifestyle diseases like diabetes. Read the full case and verdict in details. What do you need to keep in mind while buying health insurance policy to avoid claim rejection later. Find out here.
Swiggy told to pay Rs 1,000 for failing to refund Rs 104, court says mental harassment
Swiggy court-directed to compensate consumer for mental harassment due to a cancelled order, refund remaining amount with interest, and pay compensation. Bengaluru court also ordered Swiggy to refund Rs 5,000 for undelivered ice cream.
Want to fight a case in consumer court? Know the process and timeline of filing a case in district, state and national level
Filing of case in consumer court: The Consumer Protection Act, 2019 empowers individuals to file a case in various consumer commissions at district, state and national level at NCDRC. Compared to traditional civil courts, an consumer forum is equipped to hear cases where Consumer Protection Act may have been violated.
Car buyer wins Rs 15 lakh compensation as company couldn't fix engine fault despite multiple seizures
Hyundai car: A individual from Ambala, Haryana purchased a Hyundai Verna car in 2013, however this new car started having engine problems which 6 visits in 16 months of the car ownership could not be fixed. Hyundai's service center executives tried multiple times to fix the issue, but it kept on happening.
SC sets aside NCDRC order for penalty on YRF for excluding promo song 'Jabra Fan'
The Supreme Court has set aside the National Consumer Disputes Redressal Commission's (NCDRC) order to pay Rs 10,000 to Yash Raj Films for the exclusion of a song from the film 'Fan' starring Shah Rukh Khan. The court ruled that a 'promo' or 'teaser' circulated before a movie's release would create a contractual obligation and that it was an unfair trade practice not to show promotional trailer content in the movie.
First major attempts to regulate AI face headwinds from all sides
Lawmakers are tackling AI bias challenges with impact assessments, supported by industry groups like TechNet. Concerns exist over companies self-reporting discrimination risks, highlighting the need for transparency and accountability.
Explainer: How to file a complaint in the consumer court?
Consumer cases involve filing within 2 years of purchase, with evidence like WhatsApp chats. Jurisdiction varies based on the value of goods/services. Appeals can be made at different levels of courts within specific timeframes.
SC tells SBI to furnish data on electoral bonds by the end of today's business hours
The Supreme Court on Monday dismissed State Bank of India's application seeking to extend the deadline to furnish details of electoral bonds including names of purchasers and political parties that encashed them, holding that the information was "readily available" with the bank.
Toyota Innova's airbag failed to open in an accident, car owner to get Rs 32.07 lakh or a new vehicle, orders NCDRC
Toyota Innova car: Airbags are an important safety feature and protect the car's occupants in the event of an accident. However an Toyota Innova car's airbags did not open in an accident and this resulted in the occupants of the car suffering injuries. Read here to know more about the case and how Toyota was proved to have sold a defective Innova.
AI-Vistara merger: Singapore regulator's nod to further help optimise airlines' schedules, contracts
In a message to staff on Friday, Air India Chief Executive Officer and Managing Director Campbell Wilson said the CCCS nod complements the approval granted by the Competition Commission of India (CCI) six months ago for the proposed merger.
Electoral bonds: SC to hear on Mar 11 SBI's plea seeking extension of time to disclose details
The State Bank of India (SBI) has sought an extension until June 30 to disclose details of electoral bonds, as the Supreme Court hears its application. The SBI claims that decoding the bonds to match donors to donations is complex, requiring time to retrieve information from separate data silos. The bank argues that donors' anonymity was preserved through stringent measures.
Daughter wins health insurance claim fight against LIC after 8 years, to get Rs 1.6 lakh as against Rs 17,100 paid by the insurer
LIC Jeevan Arogya: Life Insurance Corporation of India (LIC) was ordered by National Consumer Disputes Redressal Commission (NCDRC) to pay Rs 1.6 lakh to a policyholder of LIC Jeevan Arogya health insurance policy. The policyholder's father underwent an hernia surgery in Apollo Hospitals, Chennai and incurred more than Rs 2 lakh in 2016, however LIC paid the policyholder only Rs 17,100.
Govt to extend sugar subsidy under AAY till March 2026
The approval is expected to extend benefits of more than Rs1850 crore during the period of the 15th Finance Commission (2020-21 to 2025-26), said the statement adding that the scheme is expected to benefit about 1.89 crores AAY families of the country.
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