ZOMATO COMPLAINT
Zomato Q4 earnings; Blinkit edges closer to profitability
Food delivery major Zomato reported a lower-than-expected quarterly profit of Rs 175 crore on Monday. Details on this and more in today’s ETtech Top 5.
Girl dies after eating cake ordered through Zomato on birthday celebration
A girl died in Patiala after eating a cake ordered online. Family fell ill. Incident raised concerns about cloud kitchen regulations. Police investigating food poisoning. Concerns about bakery safety surfaced.
10-yr-old Patiala girl dies after eating cake ordered on Zomato; Bakery delisted after probe finds order originated from other city
In Patiala, a 10-year-old girl tragically died after consuming a Zomato cake, sparking concerns about food safety and cloud kitchen regulations. The family ordered the cake on March 24th, leading to severe illness among them. Zomato delisted the restaurant and cooperates with the investigation. Police suspect food poisoning, highlighting discrepancies in the order's origin. Online criticism emphasizes the need for stricter safety measures.
India Inc should support startups: Zomato CEO; Capillary’s funding
Zomato CEO Deepinder Goyal said established businesses in India should nurture startups, but without the intention of owning them. This and more in today’s ETtech Top 5.
Indian cricketer orders tandoori chicken on Zomato, then claims 'new fraud in India'
Indian cricketer Deepak Chahar accuses Zomato of fraud after not receiving his food order, sparking a discussion on widespread issues faced by users. Zomato apologizes and promises to address the problem promptly, while Chahar suggests implementing photo verification for deliveries.
Zomato nightmare: Customer finds cockroach in Japanese noodle soup order, company issues response
A Zomato customer from Agartala, Sonai Acharya, recently made a distressing discovery when she allegedly found a cockroach in her Japanese miso ramen chicken ordered from Auntie Fug's eatery. Acharya's social media post detailing the incident garnered widespread attention.
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Zomato in the docks for delivering food too fast!
Zomato faces legal challenge for lightning-fast delivery service. User Sourav Mall files case alleging questionable delivery from a shop 500 km away. Zomato's rapid delivery service, Legends sub-service, and advertising under scrutiny. Representative suit filed against Zomato.
Invesco raises Swiggy’s valuation by 9%; FMCG items a hit on ecommerce platforms
US asset manager Invesco has marked food-delivery platform Swiggy's valuation up by 9% to $8.5 billion in a second consecutive increase. This and more in today's ETtech Top 5.
More startups want to ‘flip’ back to India; SoftBank’s returns from listed firms
Startups are moving their overseas holding entities to India ahead of their forthcoming public listings, especially in the fintech sector which is governed by the country’s central bank regulations.
EV scooter makers deposit customer refunds; IT firms see dip in hiring
Four e-scooter makers have deposited part of the over Rs 300 crore they have to refund to buyers for mispricing their ebikes to avail of subsidies.
Ludhiana man falls victim to membership scam by fake Zomato employee
Fake Zomato employees are scamming business owners in Ludhiana, offering bogus membership deals. The imposters, posing as part of the Zomato team, allegedly guaranteed increased profit margins on Zomato orders if a membership worth INR 3200 was purchased.
Pet dog attacks woman, infant in Gurugram society, owner booked
A woman and a six-months-old child were injured badly after being attacked by a pet dog inside the lift of a residential society at Sector 50 here, police said on Tuesday. The incident happened in the night on July 28 at Unitech Fresco. The police filed an FIR against the dog owner on Monday at Sector 50 Police Station.
India plans welfare measures for gig workers ahead of elections
The plan, part of the Social Security Code enacted in 2020, could include accident, health insurance and retirement benefits, said a senior government official with direct knowledge of the plan. Ahead of the elections early next year, Modi's party is eager to announce steps after the northern state of Rajasthan, ruled by opposition Congress party, approved setting up a fund through a surcharge on sales at platforms.
Board rejig at Aakash; govt tables data bill in Lok Sabha; and Zomato delivers maiden profit
Happy Friday! US hedge fund Davidson Kempner has started reconstituting the board of Byju’s crown jewel, Aakash Educational Services Ltd (AESL), in an effort to turn around and improve the governance at the crisis-hit edtech company. This and more in today’s ETtech Morning Dispatch.
Zomato posts maiden quarterly profit; Data Bill introduced in Lok Sabha
Gurugram-based food delivery platform Zomato reported its first-ever profit in the April-June quarter of FY24, reversing losses of Rs 186 crore from the year-ago period. Striking an upbeat note following the results, the company’s management said it expects profitability to sustain going forward. This and more in today’s ETtech Top 5.
Policy changes in online gaming, ecommerce; CXOs log out of unicorns to start up
It was a busy Wednesday for policymakers and one that could hold serious ramifications for India’s tech and startup ecosystem. Today’s ETtech Morning Dispatch brings you all these details and more. Read on!
Online gaming's tax troubles, and other top startup & tech stories this week
When a user wants to play a game like a fantasy sports competition or card games like rummy or poker, where they stand to win real money based on the outcome, they first deposit a contest entry amount (CEA). From this, prior to creating a pool that will be passed on to the winner, the platform deducts its fee — typically between 8-15%. This is called the gross gaming revenue (GGR).
Exclusive: Tesla’s renewed interest in India; 40 gaming companies stare at fresh GST notices
Weeks after Prime Minister Narendra Modi invited Tesla to come to India, the electric vehicle maker held discussions with government officials regarding moving its auto parts and electronics supply chain to India. This and more in today’s ETtech Morning Dispatch.
Chicken found in veg biryani, user slams Zomato and Behrouz Biryani
A vegetarian in Varanasi was delivered a chicken biryani by Behrouz Biryani, despite ordering a paneer version, from food aggregator Zomato. The dish contained pieces of chicken, leaving the recipient feeling frustrated and disappointed during Sawan, one of the holiest months in Hinduism. Both Behrouz Biryani and Zomato acknowledged the complaint and promised to work towards a resolution. Social media’s swiftness in publicising the incident circulated, underscoring the need for accuracy in food orders and efficient customer support.
Online deliveries in deep water after heavy rains as monsoon lashes northern India
Heavy rains in urban areas, including Delhi and the National Capital Region, have severely affected online deliveries. The flooding of roads and the overwhelmed drainage system caused delivery services such as Swiggy, Zomato, Zepto, and Milk Basket to stop accepting orders. Many consumers, especially those in need of daily essentials, food, and medicine during the pandemic feel cut off. Restaurants are also facing severe disruption, with kitchen operations, supplies, and dine-ins being hampered as well.
Mojocare board to discuss audit report, may shutter; more startups join fight against Google’s billing policy
It’s a bleak prognosis for healthcare startup Mojocare. The company’s board may delve deeper into the forensic audit report this month, and decide whether to shut shop and return the money to investors. The firm hit the headlines last month after its investors reviewed its financial statements and unearthed irregularities. This and more and today’s ETtech Morning Dispatch.
ONDC can’t scale up using discounts: CEO Thampy Koshy
ONDC MD & CEO T Koshy speaks to TOI about the growth strategy, big e-commerce firms joining the network. Excerpts:
ONDC can’t scale up using discounts: CEO T Koshy
ONDC, which has spent a few crores of rupees on discounts, believes the network cannot scale up on doles and they will be discontinued after a few months. ONDC MD & CEO T Koshy speaks to TOI about the growth strategy, big e-commerce firms joining the network.
ONDC logs slow ecommerce uptake, snags may hit expansion
Electronics, fashion items, smartphones and others are considered broadly the key drivers of online sales across marketplaces. While ONDC, as a network, has scaled to about 20,000 daily orders from around 1,000 in March, 97-98% of the orders have been for hyperlocal deliveries of food and grocery.
ONDC vs Zomato, Swiggy; WestBridge closes in on Milky Mist funding
Happy Monday. We are kicking off the week with a packed edition of ETtech Morning Dispatch. You can’t have missed all those social media posts talking about the government-backed Open Network for Digital Commerce (ONDC) over the last few days. ONDC is looking to challenge food-delivery biggies Swiggy and Zomato through a price war. We have details on what’s going on.
Exclusive: Sequoia's Shailendra Singh interview; govt sets up platform for user complaints against social media firms
It's Tuesday today. More remarkably, it is the last day of February, bringing two months of 2023 to a close, already! To make things interesting, we have some big stories lined up for you in today's edition of the ETtech Morning Dispatch.
Zomato launches ‘Everyday’ for home-style meals; Union complaints against Wipro salary cut
On the Zomato app, Everyday has been placed alongside the platform’s other offerings such as Intercity Legends, the company’s intercity food delivery service, and Healthy which is targeted at health-conscious consumers wanting to order food.
Govt asks Swiggy, Zomato to submit plans for improving complaint redressal
The direction was given during a meeting chaired by consumer affairs secretary Rohit Kumar Singh with major e-commerce food business operators to discuss pertinent issues which affect consumers in this sector.
Zomato to discuss new delisting policy with restaurants body next week
The advisory, sent to restaurant partners on Wednesday, triggered a pushback from NRAI, which represents over 500,000 restaurants. On April 15, NRAI president Kabir Suri discussed the association’s concerns over a call with Zomato cofounder Mohit Gupta.
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