IndiGo allegedly deceives Chennai bound passengers at Bengaluru airport, forcing them off plane due to low numbers

TOI.in / Nov 21, 2023, 02:22PM IST

IndiGo's Bengaluru airport incident unfolds as six Chennai-bound passengers, including two elderly individuals, are duped by ground staff, promising an alternative flight. After disembarking, they discover the airline's refusal to fly with only six passengers, forcing an overnight stay in the city without accommodation. IndiGo confirms the incident, stating two passengers were lodged in a hotel, while others stayed in the airport lounge. Passengers express dismay at the staff's deception and inadequate response, seeking action for the inconvenience. The airline later accommodates all on Monday morning flights to Chennai.