Health Services

Fox Army Medical Home

The Patient Centered Medical Home is a patient-centered system of health where patients are involved in their care with a team of health care professionals that knows your medical needs, anticipates periodic routine screenings, and coordinates with other health care delivery teams to provide you the best quality care. The key to healthy outcomes for our beneficiaries is establishing and sustaining a continuous relationship of sharing medical information between the patient and the healthcare team (providers, nurses, and administrative support personnel). The Army Surgeon General stated Army Medical Homes provide access to a system of health demonstrating commitment to Soldiers, their families, and retirees that brings value and inspires trust in Army Medicine.

How Does Fox AMH Work?

Every beneficiary assigned to the Fox Army Medical Home will have a primary care manager (PCM) designated by name and a designated support team. The comprehensive health care team includes behavioral health, pharmacy, dieticians, and case managers to assist you and your PCM to achieve optimal health through a comprehensive care approach in a primary care setting.
 
  • Fox AMH encourage our beneficiaries to enroll in the MHS GENESIS Patient Portal, a secured messaging system with your healthcare team to address general health questions not requiring an office visit.
  • MHS GENESIS also allows the healthcare team to communicate with beneficiaries when a change occurs such as reassignment of Primary Care Provider due to retirement.
  • FAHC beneficiaries can enroll by clicking here: MHS GENESIS
 Meet your healthcare providers.

Patients participate in their care by partnering with the health care team to develop comprehensive care plan that includes:
  • preventive health measures.
  • chronic disease management.
  • a focus on health behaviors.
  • health maintenance.
 
Communication options available to patients include:  
Patients can monitor referrals through www.humana.military.com. 
 
Patients have 24/7 access to care through either an assigned primary care team during normal operating hours or an after-hours nurse advice line ((800)TRICARE, option #1).
 

Our Partnership with You

The ultimate goal of Fox AMH is to provide quality, cost effective health care to our beneficiaries.
 
  • We know things may occasionally happen that will cause you to cancel your appointment. Please call us whenever you need to cancel (24 hours in advance when possible) so that someone else may use the appointment slot.
  • Showing up for your appointments on time allows your team to provide you the best care and the best care for all our patients.
  • If you see a civilian provider, please remember to bring those test or treatment results to your next FAHC appointment.
  • If you have questions about Fox AMH, please call the clinic information line at (256)955-8888.
 
Patient Bill of Rights and Responsibilities

To Obtain Care from the Fox Army Medical Home

  • Call us on the phone during duty hours: (256)955-8888 or (800)223-9531, option 2.
  • Contact the Tricare Nurse Advice Line (800)TRICARE (874-2273), Option 1.
  • Securely Message your healthcare team online   MHS GENESIS Patient Portal.
  • *Coming soon*  Book your own appointments via  MHS GENESIS Patient Portal.

Kontaktieren Sie uns

Telefon

Toll Free Number
​(800)223.9531

Nurse Advice Line
(800)TRICARE, option #1

Call Center Number
(256)955-8888

Pharmacy Refill Number
(256)842-7337

Standort

Fox Army Health Center 
4100 Goss Road
Redstone Arsenal, Alabama
35809-7000

Visit FAHC User Services