Early bird pricing for #EMACS ends in just THREE DAYS! Register before August 30th to save $100 on your ticket to Chartwell's premier event of the year! REGISTER HERE: https://lnkd.in/ddNkQPZ
Über uns
For 30 years, Chartwell has been helping utilities improve customer experience and satisfaction as well as operational efficiency. Chartwell collects and analyzes industry data to develop benchmarks, publish key insights, and identify best practices. Chartwell also provides opportunities for utility professionals to share groundbreaking ideas and work together to problem-solve. Chartwell leads innovation through its in-depth research, leadership councils, and strategic industry contacts. Our wide range of services ensure that our members have access to the best, most timely information available to make the most informed and cost-effective business decisions. Chartwell is dedicated to helping the utility industry get the critical and timely information they need to innovate and lead the utility industry into the future.
- Website
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http://www.chartwellinc.com/
External link for Chartwell, Inc.
- Industrie
- Informationsdienste
- Größe des Unternehmens
- 11-50 Mitarbeiter
- Hauptsitz
- Atlanta, Georgia
- Typ
- In Privatbesitz
- Gegründet
- 1993
- Spezialitäten
- utility research, utility conferences, utility contact centers, utility customer satisfaction, utility customer service, utility marketing programs, utility outage communications and utility customer communications
Standorte
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Primäre
3715 Northside Pkwy NW
Suite 3-615
Atlanta, Georgia 30327, US
Aktualisierungen
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Tomorrow's Chartwell #webinar: Omaha Public Power District expanded proactive C&I business support beyond traditional key accounts nearly five years ago. Many things have changed over that time in the industry, the local economy, and customer expectations and desires. During this webinar, leaders from OPPD will share how they are working towards strengthening their business customer engagement strategy, their goals and objectives and what they hope to gain as a result. REGISTER NOW: https://ow.ly/u2ze50T6STb
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Utility executives: Anticipate challenges before they become roadblocks! In the ever-evolving landscape of the utility industry, keeping pace with emerging issues can feel next to impossible. This brief on #resiliency is the first in a series of Chartwell executive papers. Access the free download: https://ow.ly/bZZi50QeAee
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Utility #Directors: Consumer #loyalty to their #utility is fragile. According to Chartwell survey research, only 27% of residential consumers would stay with their current electricity company if given the choice. The Directors' Strategic Council is an established #network discussing this challenge and sharing solutions. LEARN MORE: http://ow.ly/6nfT50HUHtQ
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Just ONE WEEK LEFT to save $100 on your ticket to Chartwell's largest and most informative event of the year! Register now for #EMACS, The Customer Experience Conference! LEARN MORE: https://lnkd.in/ddNkQPZ
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Tomorrow's free Chartwell #webinar: Today, it is more important than ever to develop strategies to engage with diverse customer segments. This webinar will feature impressive undertakings at Pacific Gas and Electric Company, Austin Energy and Georgia Power Company, all of whom will present at this year's #EMACS Conference. Tomorrow they will discuss their utilities' industry-leading efforts to serve a variety of customer types, including businesses, vulnerable populations, and EV owners. Join us tomorrow to learn how to develop effective strategies and build value, trust and loyalty through careful engagement and tailored programs and services. REGISTER NOW: https://ow.ly/2KK750T21fU
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Find experienced, vetted providers specializing in #Billing & #Payment, Customer Service & #CX, #Marketing, #Outage #Communications & Restoration, or Technology & #AI in the Chartwell Partner Gateway! Check it out: https://lnkd.in/guQ4w_Se
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Attendees return year after year for good reason. We are so excited for the 27th annual EMACS: The Customer Experience Conference! Come to #EMACS24 this October in San Antonio to have a great time while networking and learning. Learn more: https://ow.ly/XBQx50QeASw
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Classification and segmentation are crucial because before you can level up your customer game, you have to know your players. The Chartwell #Business Customer Leadership Council can be your secret weapon for understanding and engaging with your #SMB customers. Learn more: https://ow.ly/Spqe50PipUb
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In San Antonio this October 8-11 at #EMACS - Learn how Pacific Gas and Electric Company's award-winning Optimal Rate campaign improved customer sentiment, bolstered savings for small businesses, and generated a notable uptick in customer satisfaction ratings. Visit https://lnkd.in/ddNkQPZ to learn more!