User Interviews

What are the basic elements of good research? Based on insights from the UXR community and our own experience, it tends to drill down to 4 parts: Recruiting the right participants ✅ Doing your part via moderator prep 📝 Running an effective session 🗣 Synthesizing + sharing your results 💬 Easier said than done! That's why we've put together this brief guide — consider it your minimum viable research cheat sheet/checklist — to help you conduct effective user research and interviews 🔗 https://lnkd.in/eV-mxvHn #ux #design #product

Wrapping up a successful week at STRAT UX in Boulder, CO! ✅ Tuned in to impactful sessions like Erik Nelson's on "Creating Great User Experiences and Moving Key Business Metrics at Google" ✅ Hosted a delicious farm to table dinner with "hot takes" topics ✅ Got to spend time IRL with customers, prospects and partners like Marvin! Until next time! 📷 : Jessica Klek, Spencer Ottarson, Cari Murray, Liz Trimber, PhD, Kate Pazoles

#UXR30for30 Day 1️⃣ 3️⃣ Contextual inquiry offers deep insights. 👀 What’s a key takeaway you’ve learned from observing users in their environment? #ContextualInquiry #UXResearch

#UXR30for30 Day 1️⃣ 2️⃣ Empathy is at the heart of UX research. ❤️ How do you build empathy for users within your team? #UserEmpathy #UXResearch

#UXR30for30 Day 1️⃣ 1️⃣ A/B testing helps validate design choices. ⚖️ What’s one A/B test that dramatically changed your project’s direction? #ABTesting #UXResearch

Our take: A severity scale is a game-changer 💪 for organizing and prioritizing user feedback Nick Lioudis on how it can make sense for your organization, too. Article (+handy template) on the Fresh Views blog: https://lnkd.in/etUyppce

#UXR30for30 Day 🔟 Heuristic evaluations can quickly identify usability issues. 🚩 What’s a common heuristic violation you’ve encountered? #UXDesign #HeuristicEvaluation

#AI usage is up year over year among #UX researchers, who report a number of use cases, including transcription, note taking, and survey design. Last week I chatted with two AI UXRs about working with this technology, unpacking methods, metrics, and the skills that help them succeed. Stream our full conversation here: https://lnkd.in/gFmuv4BQ

#UXR30for30 Day 9️⃣ Remote research is growing in popularity. What’s your top tool for conducting remote UX research effectively? #RemoteWork #UXResearch

#UXR30for30 Day 8️⃣ Creating a customer journey map 🗺️ can reveal several user pain points. What’s one unexpected benefit you’ve discovered from journey mapping? #UserExperience #JourneyMapping