AWS for Telecom

🚀 Boosting developer productivity with #generativeAI! 🚀 In our latest video, Deepika Adusumilli, Chief Data and AI Officer from BT Group shares how BT’s adoption of #AmazonQ Developer is transforming their dev teams. By reducing repetitive tasks and suggesting code, this AI tool has increased productivity—scaled from a small team to 1,200 developers. Learn more about Amazon Q Developer at https://go.aws/4e4TcL3 & explore BT's AI vision at https://go.aws/471zo8Z

We are very proud to have partnered with TELUS International on their launch of TELUS Expert Messaging—an AI-powered asynchronous messaging tool that's available 24/7 through the MyTELUS app made possible by #AmazonConnect & #AmazonBedrock. 💬 Say goodbye to long wait times and hello to flexible, convenient customer support that fits your schedule. ✅ Seamless support: Start, pause, & resume conversations at your convenience. ✅ Faster resolutions: Get personalized responses, often in a single message. ✅ Operational efficiency: Lower costs and boost satisfaction with generative AI-driven solutions. By combining the capabilities of generative AI with the human touch, TELUS is redefining the customer experience. Congratulations to Tobias Dengel, Monty Hamilton & their entire teams on this release 🎉 🔗 Read their press release for more info https://go.aws/3X4Dtoo

We are joining Qvantel’s webinar on August 28 with our very own Amanveer Singh, Principal Solutions Architect, AWS for Telecom on how #AWS Outposts & Qvantel Flex BSS can deliver agile, cloud-native #BSS & compliance with local data residency rules. 🔗 Learn more and register today: https://go.aws/3AALaei

🌐 Unleashing the Power of Generative AI in Telco through Collaboration 🚀 https://go.aws/3YGzNLN (Part 4️⃣ of 4️⃣ in our Generative AI series) To wrap up our #generativeAI video series, Chris Featherstone from #AWS explores the revolutionary impact of generative AI on the #telco industry through collaboration. Here’s how generative AI is setting the stage for massive transformations: 🔹 Enhanced Network Operations: Generative AI is slashing the time for detecting, diagnosing, and remedying network issues from hours to mere minutes. 🔹 Improved Customer Billing: By providing clearer billing explanations, telcos are seeing fewer customer queries and increased satisfaction rates. 🔹 Revolutionized Customer Experiences: From intelligent chatbots to next-best-action recommendations, generative AI is redefining how consumers interact with telcos. 🔹 Cross-Industry Digitization: Telco companies are now leveraging their connectivity and AI capabilities to penetrate and serve other verticals like manufacturing, healthcare, and gaming, unlocking new revenue streams. 🔥 Practical Implementation Advice: Start with well-understood use cases to solve existing problems or enhance efficiencies, then gradually expand the application of AI tools.

🚀Legacy Disrupted: #Telecom’s #SaaS Awakening🌐 https://go.aws/3M5QE3h Communications service providers (CSPs) can harness SaaS as a catalyst for transformative change. Early adopters like MVNOs and digital brands are already realizing tangible benefits - from 40% cost savings to reducing development cycles from six months to one month. Discover how CSPs of all sizes can navigate the SaaS adoption journey, from learning best practices to establishing autonomous digital divisions. Unlock new revenue streams by monetizing your SaaS expertise. Read the full report to accelerate your telecom's SaaS awakening. 🔗https://go.aws/3M5QE3h

Join us at TM Forum's Innovate Americas 2024 event! 📅 Date: September 24-25, 2024 📍 Location: Dallas, TX Meet our leaders, and hear about our latest innovation with the other #telcos around AI/ML & #generativeAI. Stay tuned for more exciting updates to come! 🔗 Learn more: https://go.aws/4duuofG

⏳ Taking a long-term innovation outlook on generative AI 🚀 https://go.aws/4dFFKwX (Part 3️⃣ of 4️⃣ in our Generative AI series) In an engaging discussion, Chris Featherstone from #AWS and Neerav Kingsland from Anthropic revealed how their collaboration is pioneering the use of #generativeAI within the #telco sector. 🔹Tailored AI Solutions: They explained the utilization of Anthropic's Claude model on Amazon Bedrock, emphasizing the ability to quickly prototype and adapt solutions directly with telco clients, ensuring a customized approach that addresses specific industry needs. 🔹Ease of Implementation: Addressing key telco concerns about business value, data needs, and costs, the duo highlighted that launching with AI doesn't require armies of data scientists or curated datasets—making cutting-edge technology accessible even to smaller players. 🔹Future Visions: The conversation also ventured into future changes in app stores, connectivity, and how users interact with digital assistants, painting a picture of a deeply interconnected digital future. 🔹Developer Impact: The evolving role of developers, especially with AI-assisted tools, and the importance of focusing on metrics such as customer lifetime value and churn, were also discussed, underlining the strategic shifts in developer roles and business metrics.

🚀 AI in Network & Operations Transformation 🚀 Complex networks demand smarter solutions. AI is key to reducing Opex without compromising user experience. But how are industry leaders leveraging AI to automate tasks, reduce churn, and manage network congestion? Join us for a panel discussion with top experts: 🎙️ Moderator: Chetan Sharma, CEO, Chetan Sharma Consulting 👥 Panelists: Brian Shepherd, President & CEO, CSG Sameer Vuyyuru, Head - WW Telecom, #AWS for Telecom Ankur Kapoor, SVP - Network Strategy & Evolution, T-Mobile Bala Shanmugakumar, Head - CMT Industry Solutions, Cognizant Learn more ➡https://go.aws/3SMmg1L

🚀 Breaking Barriers: Generative AI Hackathon for Digital Inclusion 🚀 https://go.aws/3X0I6B6 We’re thrilled to announce a hackathon where innovation meets inclusion! Join forces with industry giants like #AWS, AT&T, NVIDIA, TM Forum & Anthropic in our mission to create a future where #generativeAI fosters equitable access to education, healthcare, entertainment, and customer service. Why Participate? 🤝Collaborate with leading tech experts. ✅Make a meaningful impact on digital inclusion. 💲Win amazing cash prizes! Let's design solutions that make a real difference and pave the way for a more inclusive digital world. Register today ➡ https://go.aws/3X0I6B6 NVIDIA AI

Developing #generativeAI large language models for the #telecom sector 💡 https://go.aws/3Ws8LoR (Part 2️⃣ of 4️⃣ in our generative AI series) Telcos have long been pioneers in AI adoption, but the rise of generative AI is opening new frontiers. In a recent panel discussion hosted by Robert Belson, Sameer Vuyyuru of #AWS & Neerav Kingsland of Anthropic explored how this cutting-edge technology can elevate customer experiences and drive innovation in the industry. From customized models tailored to telco giants like SK Telecom to leveraging AWS's global infrastructure, we're partnering to unlock the full potential of generative AI. But it's not just about raw capabilities – it's about delivering seamless user experiences built on performance, safety, privacy, and uncompromising security. 👀Watch our technical generative AI demos and learn from Orange, Vonage, COX Communications, Deutsche Telekom, and others about their successful AI integrations. 🔗 https://go.aws/3Ws8LoR