UItes are alright!

UItes are alright!

Forschungsdienste

New York, New York 511 followers

Humble but confident. Independent but collaborative. There's no one set UI-type. That's what makes our team so special!

Über uns

User Interviews exists to help teams discover user insights; we believe fast access to quality participants is the key to that discovery. In fact, we don't just believe it—we know it. We know it because we listen to our customers and you tell us how game changing speed to insight is. We know it because our company wouldn't exist without talking to customers.

Website
https://www.userinterviews.com/about
Industrie
Forschungsdienste
Größe des Unternehmens
51-200 Mitarbeiter
Hauptsitz
New York, New York

Aktualisierungen

  • UItes are alright! reposted this

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    61,887 followers

    What are the basic elements of good research? Based on insights from the UXR community and our own experience, it tends to drill down to 4 parts: Recruiting the right participants ✅ Doing your part via moderator prep 📝 Running an effective session 🗣 Synthesizing + sharing your results 💬 Easier said than done! That's why we've put together this brief guide — consider it your minimum viable research cheat sheet/checklist — to help you conduct effective user research and interviews 🔗 https://lnkd.in/eV-mxvHn #ux #design #product

    • minimum viable research guide
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    511 followers

    🤠 Welcome to the team!! It is our great pleasure to introduce the newest UItes who joined User Interviews this week. Please join us in welcoming and congratulating them. We are so happy you are all here! ✨✨ Connor Baker | Senior Software Engineer Maria Kamynina | Business Data Analyst II Kristen Zalan | Enterprise Customer Development Manager Mandy Julien | Billing Analyst 👀 We're Hiring! Check out UI's open roles: https://lnkd.in/evnmduG4 #uitesarealright #newhires #userinterviews

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    511 followers

    🎉 Exciting News! 🎉 We are thrilled to welcome the newest members to our committee, and we’re proud to share that we’ve doubled in size! 🙌 🤠 Welcome, Welcome: Gigi Sain, Heidi Glynn, Helen Wang, Jessica Hays Fisher, and Michelle Brideson Thank you to our returning DEI&A members for your continued dedication and contributions! 🙌 🤠 Welcome back: Amanda Hoffay, Paloma Secunda, Kevin Mershon, and Shonda Williams Our growing team brings a wealth of expertise, fresh perspectives, and a shared passion for driving positive impact. Together, we’re committed to expanding our initiatives and reaching new milestones as we continue to build an inclusive and dynamic environment at User Interviews. 🌟

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    511 followers

    🤠 Meet Kristen Jung, our Operations Team Lead, who is approaching her four-year milestone at User Interviews. Kristen has been a cornerstone of our success, bringing unparalleled dedication and enthusiasm to every facet of our operations. Whether it's onboarding and training new team members, managing offline bookings, ensuring holiday coverage, or handling complex projects, Kristen balances multiple responsibilities with skill and grace. ✨ Kristen truly exemplifies our company value of prioritizing people over transactions. Her commitment to going above and beyond is evident in everything she does, from meticulously answering researcher tickets to offering unwavering support to her teammates. She fosters a spirit of collaboration that is essential to our team culture. Beyond her professional achievements, Kristen’s positive attitude and inclusive leadership style have created a welcoming environment where every team member feels valued and heard. Her leadership qualities and supportive demeanor make her a vital part of our team. 🌻 What is your favorite thing about working at User Interviews? The people! This company has such a welcoming environment where collaboration and ideas are encouraged. Whether I'm working with people on my own team or in the larger org, I'm blessed to be able to work with such positive and smart individuals who are always willing to help. 🍪 What is a fun fact others don't know about you? I was once on the front page of a news article! It was about how Got Milk? made a bus stop smell like cookies, and I just so happened to be taking the bus that day. 💚 If you could say thank you to someone who's impacted your career, who would it be and why? My dad -- Throughout every industry and role, he's always been my biggest supporter and emphasizes the importance of transferrable skill sets. Join us in celebrating this month's UIte, Kristen! 🎉

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    511 followers

    👉 To Apply: https://lnkd.in/g6X5XZha

    View profile for Heidi Glynn, graphic

    Talent Acquisition Manager @ User Interviews | We are #HIRING!!

    📣 📣 Calling all Senior Software Engineers 📣 📣 User Interviews is #hiring a full-stack Senior Software Engineer (emphasis on backend) with Ruby on Rails experience. Looking for someone who has: · 7+ years of industry experience as a full stack engineer. · 3+ years of current experience working on a large, complex webapp in production with Rails. · At least 1 year of experience working on a large, complex webapp in production with React. · 3+ years experience designing and independently leading large technical projects for engineering teams to work on. ✔️ Fully remote opportunity (must be located in the US) ✔️ Overall Comp (base salary + annual performance bonus): $150k-$180k ✔️ Perks include: 4 weeks of PTO, unlimited wellness days, equity, an office setup stipend, and much, much more! 👇 Click Below To Apply https://lnkd.in/g6X5XZha 🤠 Learn About Our Team Here UItes are alright! ⭐️ Voted America's Best Startup Employers by Forbes https://lnkd.in/gJSN274D

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    511 followers

    👇 Click Below To Apply https://lnkd.in/g2_GhjSc 🤠 Learn About Our Team Here UItes are alright! ⭐️ Voted America's Best Startup Employers by Forbes https://lnkd.in/gJSN274D

    View profile for Heidi Glynn, graphic

    Talent Acquisition Manager @ User Interviews | We are #HIRING!!

    ⭐️ Come work at User Interviews! We are #hiring a Project Coordinator (M-F, 9a-5p PT) to join our rockstar Operations Team! ⭐️ Apply today if you have. . . . . - 1+ years of experience in a client-facing role (i.e.,account management, project management, customer support, etc.) - Experience handling a higher volume of projects - Experience handling incoming customer communications, providing excellent & timely support and troubleshooting when necessary - Strong Communication and Organizational skills - are able to work M-F, 9a-5pm PT (you don't need to be located in PT but must work PT hours) ✔️ This is a fully remote opportunity (must live in the US)! ✔️ Base Salary: $48,500 ✔️ Perks include: 4 weeks of PTO, unlimited wellness days, equity, office setup stipend, and much, much more! 👇 Click Below To Apply https://lnkd.in/g2_GhjSc 🤠 Learn About Our Team Here UItes are alright! ⭐️ Voted America's Best Startup Employers by Forbes https://lnkd.in/gJSN274D

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    511 followers

    ✨ We are thrilled to share that our latest engagement survey shows an outstanding 96% of our team members feel their manager genuinely cares about their wellbeing. 📈 This is a notable 5% increase from our previous survey! 📣 🎉 Following our recent performance reviews and promotions, we want to take a moment to celebrate the exceptional efforts of our managers. Their dedication plays a crucial role in making User Interviews a fantastic place to work and grow. 🪴 Thank you to all our managers for their unwavering commitment and hard work! 🙏 🤠 Thank you, UItes! Basel Fakhoury, Becky (Thomas) Green, Bob Saris, Bretton May, Carol Guest, Danielle Colangelo, Dennis Meng, Drew Brigham, Erin May, Eve Fickett, Hayley H., Heidi Glynn, Janelle Marrugo, Jed Fudally, Jennifer Pecoraro, Jessica Klek, Jessica Hays Fisher, Jonah Rice, CPA, Katherine (Katie) Brattain, Kevin Mershon, Kjeld W., Kyle Mears, Megan Weisman, Nabil Syed, Nick Lioudis, Paloma Secunda, Paolo Appley, Peter Zhao, Rachel Roppolo, Sherwin Yu, Shonda Williams, Tucker Hutchinson, William Hakizimana, and Zoe Nagara.

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  • UItes are alright! reposted this

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    61,887 followers

    Customer journey maps can be an effective way to align stakeholders. They're visual, often collaborative in creation, and include a variety of data types for multiple teams. Check out these *free* journey mapping resources 👀 🗺️ 150+ journey mapping templates and examples ⤵️ https://lnkd.in/gwnnQtX 🛠️ The ultimate guide to customer journey mapping tools ⤵️ https://lnkd.in/gV_2T5DW 📖 A step-by-step guide to performing customer experience research ⤵️ https://lnkd.in/g44yq2Wd 🎓 A breakdown of journey maps for UX, product, and design teams ⤵️ https://lnkd.in/gNEt6Mzi #journeymap #customerjourney #journeymapping

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    511 followers

    🤠 Meet Kevin Mershon who recently celebrated his three-year anniversary at User Interviews, and during that time, his contributions have been nothing short of transformative. ✨Since his promotion to VP of Finance, Kevin has taken on an even greater role, leading our forecasting efforts across multiple departments at UI. His work ranges from automating month-end reconciliations to setting up and managing critical systems—all while overseeing countless internal processes that ensure our subscription setups, renewals, and processing continue to run smoothly. While Kevin is undoubtedly our go-to numbers guy, what truly sets him apart is how he exemplifies one of our core values: Prioritize relationships over transactions. Kevin is actively involved in our onboarding program as a UI Buddy, where he invests in new hires’ ramp-up periods with a people-first approach. He ensures that his new hire buddy has a dedicated guide to help them navigate the ins and outs of our dynamic startup environment. Kevin is also our most senior DEI&A committee member and has been instrumental in initiatives such as getting our committee and ERGs up and running—and even leading the effort to secure budgets for each group. Kevin is a true champion of our culture, embodying every one of our values, and we are incredibly proud to spotlight him as a shining example to our network. 🌻 What is your favorite thing about working at User Interviews? I love having the opportunity to solve new and interesting problems, and I get to do that basically every day at UI! 🍽️What is a fun fact others don't know about you? I cooked for Grant Achatz and he took 1-2 bites of each dish I made, paid, and left most of the food on the table. I was told this is a "thing" he does, but I'm not sure if that's true or if someone was just trying to make me feel better? 👨🏼🍳If you could say thank you to someone who's impacted your career, who would it be and why? I'd thank my old chef de cuisine, Jon. I was fresh out of culinary school and had been working in his kitchen about a year and I wanted to stay, but he basically forced me to find a new job because I needed to expand my culinary skills and knowledge outside of that kitchen. It was hard to take at the time, but looking back I now see it was the push I needed to get more comfortable being uncomfortable. 🎶Favorite Artist/Band? How can I pick one?! I'll say Joan Shelley 📚What are you currently reading? The Cyclist and His Shadow by Olivier Haralambon 🍒Favorite Drink? I've been drinking a lot of tart cherry juice lately and I love it. 🚲Favorite Sport? Triathlon! Don't get me started talking about it...

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