MCQ Paper OB

1) A field of study that investigates the impact that individuals, groups, and structure have on
behavior within organizations
a) Organizational structure c) Organization development

b) Organizational Psychology d) Organizational behaviour.
2) An individual's capacity to perform the various tasks in a job
a) Individual Behaviour c) Individual ability

b) Individual learning d) Perception
3) Any relatively permanent change in behavior that occurs as a result of experience.
a) Personality c) Motivation
b) Leadership d) Learning
4) High or low levels of stress sustained over long periods of time, can lead to reduced
employee performance and, thus, require action by management.
a) Managing stress c) Individual stress

b) Environmental stress d) Group Stress
5) Motivate to change by convincing people that current state is undesirable.
a) Change c) Unfreeze
b) Refreeze d) Transition
6) The application of direct threats or force upon the resisters.
a) Negotiation c) Manipulation
b) Coercion d) Co-optation
7) Monitoring activities to ensure they are being accomplished as planned and correcting any
significant deviations
a) Planning c) Leading
b) Controlling d) organizing
8) The ability to apply specialized knowledge or expertise.
a) Technical skills c) Human Skills

b) Conceptual skills d) management skills
9) The study of societies to learn about human beings and their activities.
a) Sociology c) Anthropology
b) Psychology d) Political science
10) A process by which individuals organize and interpret their sensory impressions in order to
give meaning to their environment.
a) Values c) Attitude
b) Perception d) personality
11) The science that seeks to measure, explain, and sometimes change the behaviors of humans
and other animals
a) Sociology c) Anthropology
b) Psychology d) Political science
12) A process that includes defining goals, establishing strategy, and developing plans to
coordinate activities
a) Planning c) Leading
b) Controlling d) organizing
13) The stage characterized by competition and conflict in the personal-relations dimension an
organization in the task-functions dimension.
a) Forming c) Norming
b) Storming d) Performing
14) Describes the pattern of inter-relationship existing between the various units of an
organization.

b) Organizational Psychology d) Organizational behavior
15) The obligation to perform any assigned duties under chain of command.
a) Unity of command c) Authority

b) Responsibility d) liability
16) The Five Stage Model (Group Dynamics/Development
a) Forming, Storming, Norming, Adjourning, Performing

b) Storming, Adjourning, Forming, Norming, Preforming
c) Forming, Storming, Norming, Performing, Adjourning
d) Norming, Forming, Storming, Performing, Adjourning.
17) Structure is one that assigns specialists from different functional departments to work on
one or more projects
a) Simple Structure c) Matrix Structure

b) Team structure d) Project Structure
18) Motivation means a process of stimulating people to action to accomplish desired goals.
a) Michael J Juicus c) Lewis Allen

b) William G Scott d) Koontz and O’Donnell
19) Maslow Abraham’s Hierarchy of Needs Theory.
a) Safety Needs, Esteem Needs, Social Needs, Physiological Needs, Self-Actualization Needs
b) Physiological Needs, Self-Actualization Needs, Social Needs, Esteem Needs, Safety Needs
c) Self-Actualization Needs, Esteem Needs, Physiological Needs, Safety Needs, Social Needs
d) Physiological Needs, Safety Needs, Social Needs, Esteem Needs, Self-Actualization Needs
J
J
J
20) This theory of motivation is also called 'Two Factor Theory', 'Dual Factor Theory' and
'Hygiene / Maintenance Theory of Motivation'
a) Douglas Mcgregor’s c) Maslow Abraham’s

b) Fredick Herzberg’s d) Mc Cleland’s
21) Leaders "work by the book", ensuring that their staff follow procedures exactly.
a) Autocratic Leadership c) Task - Oriented Leadership

b) Bureaucratic Leadership d) Transactional Leadership
22) Refers to a conflict between two individuals
a) Intrapersonal Conflict c) Interpersonal Conflict

b) Intergroup Conflict d) Intragroup Conflict
23) In conflict management style - This is the “win-lose” approach.
a) Collaborating c) Competing
b) Accommodating d) Compromising
24) Defined as "the ability of one party to change or control the behavior, attitudes, opinions,
objectives, needs, and values of another party"
a) Motivation c) Politics
b) Power d) Leadership
25) The activities that managers engage in to increase their power and to use power
effectively to achieve their goals and overcome resistance or opposition.

b) Organizational Politics d) Organizational conflict.

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1) A field of study that investigates the impact that individuals, groups, and structure have on

behavior within organizations

a) Organizational structure c) Organization development

2) An individual's capacity to perform the various tasks in a job

a) Individual Behaviour c) Individual ability

3) Any relatively permanent change in behavior that occurs as a result of experience.

a) Managing stress c) Individual stress

5) Motivate to change by convincing people that current state is undesirable.

6) The application of direct threats or force upon the resisters.

8) The ability to apply specialized knowledge or expertise.

a) Technical skills c) Human Skills

a) Organizational structure c) Organization development

a) Unity of command c) Authority

16) The Five Stage Model (Group Dynamics/Development

a) Forming, Storming, Norming, Adjourning, Performing

a) Simple Structure c) Matrix Structure

a) Michael J Juicus c) Lewis Allen

a) Douglas Mcgregor’s c) Maslow Abraham’s

a) Autocratic Leadership c) Task - Oriented Leadership

22) Refers to a conflict between two individuals

a) Intrapersonal Conflict c) Interpersonal Conflict

23) In conflict management style - This is the “win-lose” approach.

a) Organizational structure c) Organization development

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