The assistant said glasses anytime. 1 Choose the correct alternatives. 5 ‘I’m sorry your mother is in hospital.’ 1 The other day I waited / was waiting at a bus stop My cousin said he was sorry in when I saw an old friend from school. hospital. 2 I was having my lunch yesterday when suddenly 6 ‘I’m feeling too tired to go out.’ the doorbell rang / was ringing. Dan said too tired to go out. 3 We had / were having a brilliant time in New York. 7 ‘You might have to pay a fine for driving too fast in 4 He walked / was walking in the park when he the city centre’. heard a strange sound. He said pay a fine for driving too fast 5 My brother worked / was working as an actor in in the city centre. New York for several years. /6 6 When we complained that the table was a mess, Vocabulary the waiters cleaned / were cleaning it immediately. 4 Complete the words related to accidents and mistakes. The first letter is given. 7 I was getting calls from the company for months 1 I k nocked over my cup of coffee and it s after I put / was putting my phone details on their all over our new carpet. website. 2It the box that said ‘no thanks’, but they 8 It was a beautiful day and the birds sang / still c me for special delivery. were singing. 3 His foot s on the brake and he /7 w into a wall. 2 Complete the sentences with the past simple 4 When the waiter t up with the food, he’d or past perfect forms of the verbs in the box. m up the order. I had someone else’s arrive drink eat finish go have dish. post realise 5 They f to turn off the oven and their house c fire. 1 She was feeling anxious because it was the first /9 time she had been to the dentist in years. 5 Complete the text with the correct form of the 2 There wasn’t any milk left because we words in the box. it all. 3 I suddenly that I had forgotten to feed arrest attack break into claim gang the cat. get away victim 4 We didn’t stop until we writing the In the early hours of this morning, police report. 1 arrested a 12-year-old girl who they suspect is a
5 The bus was late, and by the time we at member of a 2 that 3 an
the town centre, all the shops had closed. elderly man on Saturday night after they 4 6 The only people who were ill were the ones who his house. The 5 , 78-year-old the fish. Walter Grimes, 6 that he had called the police immediately. 7 After she had written letter, she it. Luckily his dog scared off the thieves but they 7 8 I was really tired last night because I a already by the time the hard day. police turned up. /7 /6 3 Complete the sentences using reported speech. 1 ‘I’m sorry, the restaurant is closed on Mondays.’ The man apologised and said the restaurant was closed on Mondays. 2 ‘I found £20 on the pavement this morning!’ The woman said she £20 on the pavement that morning. 3 ‘I will call you back tomorrow.’ The receptionist said he back the next day.
1 If you buy something and it’s faulty, you can ask 7 Match statements 1–11 with responses a–k. for a loan / refund. 1 Now they’re going to start charging us to 2 If you buy computer software, it should come with park in the road where we live! _d_ a guarantee / screen. 2 There’s a problem with my car engine. ___ 3 In the end, I took the TV back and paid extra to refund / exchange it for a more expensive model. 3 I’ve got terrible stomach-ache. ___ 4 The coffee was supposed to be included in the 4 I’ve just heard I’ve got the job! ___ menu, so I was angry when I saw they had 5 I forgot my keys and had to wait two charged / overcharged me for four cups. hours for my flatmate to turn up with his. ___ 5 Although I paid off / refunded the money, the 6 They’ve told me that I’ve passed the first customer still complained to my manager. stage of the interview process. ___ 6 He paid £50 for delivery / guarantee the next day, 7 It’s my brother’s first day at his new office but the parcel didn’t turn up until the weekend. tomorrow. ___ /5 8 Did you hear that Tom’s broken his leg? ___ 9 My sister’s starting university next month. ___ 10 I think it’s time I found a new job. ___ 11 I’ve just got a promotion at work! ___
a Congratulations! That’s amazing. When do you
start? b Oh no! I’m sorry to hear that. Can you get it repaired? c Well done! You’ve really worked hard for that. d Seriously? What a pain. e I bet you were annoyed! f I bet she’s excited! What’s she going to study? g So what happens next? h I really hope it goes well for him there. i You sound like you’ve made up your mind. Will you stay in accounting? j Really? What happened? k You poor thing! Perhaps you need to see a doctor. /10