A FEASIBILITY STUDY OF ESTABLISHING FOOD BUSINESS: KANGKONG

SNACKS

Located at Talisay st. Barangay Lagao General Santos City

Concept

Healthy living is now the trend. The future is unknown for we are battling

against an invisible enemy, everyone seems to be mindful of their food intake.

The public now prefer foods that are organic and nutritious. Since crackers and

chips is one of the famous snack of all time for all ages the consumers tend to

search for a healthy go-to snack but the market does not offer a lot of them and

sometimes this organic snacks are much more expensive compared to those

unhealthy chips are cracker. With that, the researchers came up to create an

alternative snack in the market that is more healthier and nutritious crackers best

for snacks anytime of the day and everyone can enjoy because it is 100%

organic ingredients and 100% no additives added using the healthy leaf

vegetable, Kangkong. It will be a good substitute to other chips because the

consumers can eat it without worrying about their calorie intake. Hence, it is the

best snack for people in a diet.

Description of the logo

 As a new business, the researchers are trying to get the product the

recognition it deserves and to leave a good impression to the consumers.

Creating a word mark product name with a green background so that the

customers can easily identify the product that is healthy and nutritious crackers.

The logo also features a simple font that will be written in black, green and yellow

so the consumers can read it easily and recognize it at first glance. Since the

main goal of the logo is to make an impression to the public, the researchers

decided to make it as simple and as elegant as possible.

Description of the product

The cracker will be made from kangkong leaves. It will have the same

crunch as the common chips and crackers available in the market but it will be

the great option to because it has less calorie, less saturated fat and low in
cholesterol, also it is made with 100% organic ingredients and 100% no additives

added with (2) two flavors namely original flavor and sweet and spicy flavor.

Standort

The manufacturing and the process of making kangkong crackers will be

located at Talisay st. Barangay Lagao, General Santos City to lessen the rental

fee and since the researchers are selling online, it will not affect the target market

near the location.

Research Methodology

The researchers chosen a quantitative and qualitative method in the

research paper. The research will conduct an online questionnaire and gather

data from respondents. The goal of this study is to determine the customer’s

profiles and preferences. This will also allow the researchers to critically evaluate

the overall validity and reliability of our proposal and to give insights about the

interest and preferences of the target market.

Market Feasibility

Technical Feasibility

Management Feasibility

Kangkong Snack is a partnership type of business. The business will have

(number of members) or employees, each one will fulfill their assigned positions.

(pila ka buok inyong bet) will be the manager/cashier, (#) will serve as the kitchen

personnel, (#) will be assigned in packing the products and (#) will be in charge

of the deliveries. To ensure that the products and service is of high quality, we

Chapter I

Prawn crackers are known as kropek (also spelled kropeck) in the

Philippines, or by their English names “prawn crackers” or “fish crackers”

(especially in mass-produced commercial versions). They are traditionally made

from flour (usually tapioca flour), powdered prawns or fish, various spices, and

water (Dopico, 2019).

According to British chef Will Meyrick (2021), krupuk crackers that uses

prawn appeared in Malay Peninsula in the 16th century. Legend states that the

leftover of crushed prawn heads from a feast were used to make prawn crackers.

Around the 19th century, kropek (crackers) was mentioned in a Malay script

written by Abdul Kadir Munsyi when he mentions Kuantan in Malay Peninsula.

Prawn crackers began to be favored in foreign countries since the colonial era of
the Dutch East Indies around 19th to early 20th century and are considered as

an important complement in the various Indonesian culinary delights. The affinity

to consume food with prawn crackers, was brought by Dutch colonials to the

Netherlands through their shared culinary legacy with Indonesia.

Ready-to-eat snack food commonly high in oil and flavored with salty

flavorings with additives added. In line with that, the researchers create an

alternative unhealthy snack into a healthier and nutritious snack. Kangkong

cracker is healthier variety of snack that the researchers want to introduce. The

product itself would like to linger the interest of the buyers and the consumer to

try the healthier snack that can be offer in the market.

Kangkong is famous as viand, salad, and as side dish and for being rich in

carotene, vitamins A, iron, vitamin B and C. Kangkong is also beneficial to the

people suffering from hypertension and diabetes and the production of kangkong

is increasing continually (Cinco, 2011). Magnesium and calcium are extremely

important for the health of bone and teeth. Kangkong contains 21% of your daily

calcium and 18% of your daily magnesium per 100 grams. These are just a few

of the vitamins and minerals that are contained in kangkong.

In today’s time the consumers prefer to live a healthier lifestyle but failed

to do so because they find it hard to give up their old ways of living, especially in

their food intake, they find it hard to give up eating snacks like chips and crackers

because they are widely circulating in the market with an affordable price and it is

easy to make. Young people today are growing fonder of fast food and junk food
and getting less familiar with vegetable that is why the researcher conducted a

study that will help the public grow fonder of healthy foods.

With that, the researcher caught the interest to proposed Kangkong

Crackers as alternate in other unhealthy crackers. Kangkong commonly known

as water spinach. Kangkong is known for being a great provider of vitamins and

minerals. Kangkong is a great source for vitamin-A which is essential for the

health of skin, hair, and vision. Another vitamin that has a large presence in

kangkong is Vitamin-C. Vitamin-C is great for protecting the body from various

diseases. Vitamin-C is also known to be great for skin and hair repair. Apart from

vitamins, kangkong is a leading source of vital minerals such as iron,

magnesium, and calcium.

The researcher’s main motivation for this study is the interest of common

plant that can be used uncommonly by the public. This research study aims to

raise the awareness of vegetable Kangkong and its contribution to the society in

terms of food, particularly in snacks category. Not only they are delicious, but it is

also nutritional and healthy. The goal of this study is to provide the public of

another alternative snack to better increase the consumption of vegetable

Kangkong by turning it into delicious and healthy snack.

Research Objectives

The following questions will be answered after the completion of the

research:
 1. What is the customer profile of the market target, such as population

size and consumer spending patterns?

2. Is there a demand and enough supply?

3. Who are the competitors of the proposed business and how are they

doing?

4. Will the proposed store be able to gain profit with the proposed pricing,

operation hours, the estimated online store turnover rate and estimated

controllable and uncontrollable expenses?

Research method

Chapter II

Market Study

This chapter provides quantitative information that will reflect the status of

the market in the area of the projected business. This includes the products

offered, target market, competition, SWOT analysis and the marketing strategies

which includes the pricing and promotion strategy.

This section will offer an overview of the business as it relates to the

marketing activities. The information gathered and presented will serve as a

basis for the formulation of strategies that will make the proposed business.

The study aims to:

a. Analyze the market demand and supply of the business

b. Define the target customer of the business

c. Determine the marketing strategies to be applied in the business

d. Determine the market feasibility of the business

Product Offered:

Original Kangkong Crackers - consist of tapioca starch, kangkong leaves, garlic

powder, salt and pepper.

Sweet and Spicy Kangkong Crackers - consist of tapioca starch, kangkong

leaves, garlic powder, salt and pepper, honey and chili powder.

Marketing Analysis

Table 1. Total population

Location Population Year 2020

General Santos City 697,315

Total 697,315

General Santos City, formerly known as Dadiangas, is a coastal highly

urbanized city in the SOCCSKSARGEN region. Although administratively

independent due to its distinction as highly urbanized city, General Santos is

commonly grouped with the province of South Cotabato (philatlas.cm, 2022)

 The city has a land area of 492.86 square kilometers or 190.29 square

miles. Its population as determined by the 2020 Census was 697,315. This

represented 14.23% of the total population of the SOCCSSKSARGEN region

(philatlas.cm, 2022)

Table 2. Population by age group

Age Group Population (2020)

14 and under 219,772

15 to 64 454,253

65 and over 23,290

Total 697,315

According to the 2015 Census, the age group with the highest population

in General Santos is 15 to 19, with 61,928 individuals. Conversely, the age group

with the lowest population is 80 and over, with 2,738 individuals.

Target Market

The target market of the proposed business Kangkong Crackers are the

individuals who are residing in the City of General Santos. Specifically, the ages

from 5 to 65 years old who may be a students, workers or unemployed who

enjoys eating snacks. These are the potential customers who will buy the offered

products that the kangkong Crackers is rendering in the market.

Market Trend
 Analyzing the demand thoroughly will give the projection of the total

number of quantities of each product that we are going to produce daily, weekly,

monthly, and annually. 

Consumers are shifting towards natural and organic food products, which are

tastier, healthier, and more nutritious. This consumption trend is widespread

among the young adult population across the globe.

Market segmentation

Market segmentation divides a market into plainly recognizable portion of

purchasers with comparative need. When recognized, those segments can be

focused with a particular advertising blend customized to each segment unique

need, wanted and inspiration.

Geographic
Location: Talisay st. Barangay Lagao

Region: 12

City: General Santos City

Province: South Cotabato

Supply and Demand Analysis

According to Nielsen Consumer LLC, Snacks are more than delicious

treats; they’re big business. While Europe and North America make up the

majority of worldwide snack sales (US$167 billion and US$124 billion

respectively), Southeast Asia’s developing nations are contributing significantly to

the category’s growth, posting 3.6% year-on-year growth compared to 2%

globally. There are varying and diverse reasons why consumers snack. For

Filipino respondents, snacking is viewed primarily as a source of nutrition (74%).

Most Filipino turn to snacks as a source of nutrition, according to the global

survey conducted by Nielsen Philippines, half of Filipino respondents say that it is

very important that snacks include ingredients that are organic and 40% prefer

the uses local herbs (nielseniq.com, 2014).

The researchers try to evaluate of what really is on trend and more healthy

food using organic ingredients that can be a source of income here in General

Santos City. The researchers tend that all or most of the resident will patronize

the local product an alternative healthy snack that is offered.

Not surprisingly, foods that have immune-boosting claims are popping up

everywhere. Even product that were mainstays for years are modifying their

packaging to call out potential immune-boosting ingredients or nutrients, such as

vitamin A, c, and D, Protein and others. Foods that naturally contain these types

of ingredients without modification are more appealing to consumers. Whey

protein, for example, contains all nine essential amino acids to enhance immune

system function. Leveraging the benefits of whey protein in formulations will

improve nutrition, flavor, texture and functionality. (Nielsen, 2021)

Supplier

The raw materials to use are in local supermarket and public market. It is

enough to sustain the demand of the buyers.

 KCC

 SM

 GMALL

 GENERAL SANTOS PUBLIC MARKET

Competition

This section shows the competition of the each of the stated

business in the market particularly in General Santos City. In this sort of

business, despite the fact that it was not yet settled in the region, some are being

worked here in the Philippines particularly in Luzon and they are considered as

the expected direct contenders. It would be a great opportunity to set up one in

General Santos City where therewill be no rival in region. The proposed business
will be considered as monopoly. The Kangkong snack has indirect competitors in

General Santos City yet these competitors offer different types of snack.

Direct competitors:

 Non existing

Indirect competitors:

 Potato corner

 Potato giant

 Fristag snack

 Supermarket kropek product

 Snackers Gensan

Production strategy

The Kangkong crackers is a unique product because it has a uncommon

ingredient that is not commonly used in every snack. It is very affordable snack

because kangkong is an affordable vegetable since the growth in the country is

increasing. This will serve as a competitive advantage of the business. The

business offer two (2) variety of flavor, original kangkong crackers, and sweet

and spicy kangkong crackers. The product is mouthwatering because of its

natural and added flavors, vibrant color and crunchy texture.

Promotion Strategy
 Sales promotion is important as it does not only helps to boost sales but it

also helps business to draw new customers while at the same time retaining the

older ones. Customer retention will be a major goal of the proposed business to

be established in the marketplace through developing strategies and programs

that build a sustainable, loyal and regular customer. Most business use some

form of promotion to stimulate action and become more profitable in the business

industry. Promotional goals include creating awareness, getting people to try

products, providing information, retaining loyal customers, increasing the use of

product and identifying potential customers.

The business will use the following varieties of sales promotional strategies that

an entity can use to increase the sales.

1. Social media. The prospective business are advised to have a page in

Facebook since nowadays most of the target market are using social media

platforms.

2. Product giveaway and samples. For retaining customers, the business will

offer giveaway or samples to encourage them to buy bundle of the offered

product.

3. Fliers/Leaflets. At least 1000 pieces of fliers will be distributed on public

places like malls, park and school campuses within the locality. The fliers include

information such as: name of the product, location, telephone or cellphone

number and email address. It will also include the nutritional information of the

said product.
4. Deliveries. In any transactions, the business will offer deliveries to reach the

potential customers.

Pricing strategy

Purchase cost 30.00

Operating cost 2.00

Mark up 50% 18.00

total 50.00

SWOT Analysis

The method of SWOT analysis is to take the information from an environmental

analysis and separate it into internal (strength and weakness) and external

issues (opportunities and threats). It determines what may assist the firm in

accomplishing its objectives and what obstacles must be overcome.

The Kangkong crackers is an organic snack that the researcher proposed. It is

an alternative snack that is more way healthier than those offered in the market.

The business is planning to open its first location in the city of General Santos.

Strengths 

Standort

Uniqueness

Affordable to the market

Weaknesses
No reputation yet

Opportunities

Changing customers taste and trends by introducing new snack

Taking advantage of trends

Threats

Competition: Business that sells similar food category and has loyal customer

Unprepared for opening numbers

CHAPTER III

TECHNICAL STUDY

This chapter includes the operation process, food preparation, tool and

equipment used in production, and structure are all presented for the purpose of

identifying the business operation and vicinity map.

This study aims to:

To know the specification of raw materials

To determine the tools, supplies, machinery, and equipment.

To determine the business location

To show the product preparation of the business

To understand and analyze the production process

 The Kangkong Cracker is 100% organic ingredients and 100% no
additives added that everyone can surely love it with (2) two flavors namely
original flavor and sweet and spicy flavors.

Figure 9. Kangkong Crackers Products

Product preparation

Original Kangkong Cracker

INGREDIENTS PREPARATION

 Kangkong  Prepare the kangkong. In a

boiling water blanch the

  Tapioca starch or cornstrach kangkong then blend it.

 Garlic powder  Mix the dry ingredients

 Pepper (cornstarch, garlic powder,

 Salt pepper and salt).

 Add the dry ingredients to the

blended kangkong. Mix it until it

forms into thick batter

 Steam for about 3 to 5 minutes.

Remove from heat and let it

cool.

 Slice the kropek into small

pieces and continue to dry

using sunheat.

Sweet and Spicy kangkong Cracker

INGREDIENTS PREPARATION

 Kangkong  Prepare the kangkong. In a

 Tapioca starch or cornstrach boiling water blanch the

 Garlic powder kangkong then blend it.

 Pepper  Mix the dry ingredients

(cornstarch, garlic powder,

 Salt
pepper and salt). Add the chili
 Honey
powder and honey.
  Chili powder  Add the dry ingredients to the

blended kangkong. Mix it until it

forms into thick batter

 Steam for about 3 to 5 minutes.

Remove from heat and let it

cool.

 Slice the kropek into small

pieces and continue to dry

using sunheat.

Cooking Equipment and Tools

Steamer Steamer a small kitchen appliance

used to cook or prepare various foods

with steam heat by means of holding

the food in a closed vessel reducing

steam escape. This manner of

cooking is called steaming.

Blender an electric machine used in the

kitchen for breaking down foods or

making smooth liquid substances from

 soft foods and liquids

Casserole variety of a large, deep pan or bowl

used for cooking a variety of dishes in

the oven; it is also a category of foods

cooked in such a vessel.

Mixing bowl is a deep bowl that is particularly well

suited for mixing ingredients together

in.

Measuring cup is a kitchen utensil used primarily to

measure the volume of liquid or bulk

solid cooking ingredients such as flour

and sugar, especially for volumes

from about 50 mL (2 fl oz) upwards.

Measuring spoon is a spoon used to measure an

amount of an ingredient, either liquid

or dry, when cooking

Knife is a tool or weapon with a cutting edge

or blade, usually attached to a handle

or hilt

Wire whisk is a cooking utensil which can be used

to blend ingredients smooth or to

incorporate air into a mixture, in a

process known as whisking or

 whipping

Packaging Process
Kraft pouch paper is strong, extremely durable. It has a resistance to punctures and
tears. The porous, natural texture of Kraft paper makes it ideal for labeling and hand
stamping. Kraft Pouch that has the ability to stand on its own. The original stand up
pouch design was actually patented in 1968. However, it wasn’t until the patent expired
did the stand-up pouch revolution begin. The stand-up pouch design and construction
have evolved over the years to include innovative design features like the enclosable
zipper, convenient tear notches for easy opening, and some styles have a window for
easy viewing. Today, the stand-up bag is the go-to packaging choice for many well-
known brands. Companies are using these airtight bags for candy packaging, coffee
packaging, tea packaging, pet packaging, beauty product packaging, and more.
(COPIOUSBAGS, 2022)

Step by step Guide to Packing Process

1. Place all the sliced and dried kropek in a big container and let is sit for 15
minutes to cool down.
2. Get the Kraft Pouch and open it, make sure it is clean.
3. Weigh an 80g sliced and dried kropek and put it inside the pouch.
4. Close the lid and sealed.
5. Put the sticker in the packaging for the indication.

Production Process

Kangkong Crackers Facebook Page will have product displays and opens

at 8:00am to 10:00pm.

Online Shop:

Open our Facebook

Preparing of Orders Delivery
page.

Send us your orders Received Payment

The Page
Name: admin will
Address: verify the
Contact No: orders Record Sales Count
Orders:
 Figure 11. Online Shop Operational Flow Process

Figure 10 shows the Online Shop Business Process. Customers can visit
our Facebook page and send us a message with their orders together with their
other information, then the admin will verify their orders and prepare them for
delivery, the deliveryman will deliver their orders to express delivery and receive
the payment, the deliveryman will then turn over the payment to the cashier and
will record the sales

Legal requirements: City of General Santos

 BIR

 Application for partnership

 Business name registration form

 SEC

 Articles of partnership

 Registration data sheet

 FDA

Laws and Regulations

There is a lot to consider when you are selling online, but one of the things

you might overlook is the laws for online sellers. As ecommerce grows, more and

more rules and regulations are being brought in for online sellers, so it’s

important not to get caught out over something simple. We have outlined all the

laws that will affect you as an online seller, and what you need to do to comply

with them.

Before an order is placed:

 The two main pieces of legislation that cover ‘distance sellers’ are

the Consumer Contracts Regulations 2013 and the Electronic Commerce (EC

Directive) Regulations 2002. Most of the requirements covered are common

sense, but it is worth double checking you have followed all of them.

As a ‘distance seller’ you need to provide certain information on your website:

 Your business name and contact details 

 A description of your goods of services

 The price, including all taxes (if you sell a subscription without a definitive

upfront cost then be clear how the cost will be calculated – total cost per

month or year, minimum duration, and conditions for cancelling the

subscription)

 How a customer can pay 

 Delivery arrangements, costs and how long goods will take to arrive.

 Information about the customer’s right to cancel within 14 days. 

You are also required to provide an order summary page just before the

customer completes their order which needs to include the description of goods

or services, the price including taxes, a clear breakdown of delivery charges and

any other charges.

If the customer is responsible for paying the return costs you must make this

clear before they pay.

The button to finalise the order must be “labelled in an easily legible

manner only with the words ‘order with obligation to pay’ or a corresponding
unambiguous formulation indicating that placing the order entails an obligation to

pay the trader”.

If you are a registered company then you also need to state the place of

registration, under the Companies Act 2006.

There are some additional requirements you need to follow as an online seller:

 Outline the steps involved in placing an order.

 Terms and conditions must be available in a way which allows a user to

store and reproduce them.

 You should acknowledge the receipt of an order electronically straight

away.

 State the name of the service provider if it is different from your trading

name.

 Display your email address.

 Registration number of companies

 Display your VAT number (if you are VAT registered)

After the customer has placed an order:

Once a customer has purchased from your online shop, you’re required to get

in touch with them in writing (i.e. send an email) and tell them:

 Details of what they’ve purchases

 The total cost

 Delivery arrangements 

 The minimum duration of any contract and arrangements for terminating

the contract
  How and when they can cancel an order, and who pays for returning

goods

 An address where complaint can be sent 

 Guarantees or after-sales services you offer

 Any helpline call charges that are more than calling a 01, 02, or 03

number, or a mobile or free number. 

Mapping

The manufacturing and the process of making kangkong crackers will be

located at Talisay st. Balite Lagao, General Santos City to lessen the rental fee
and since the researchers are selling online, it will not affect the target market
near the location.
 CANNING
AREA
DOUBLE BURNER

PREPARATION &
PRODUCTION
AREA

SINK
PANTRY REF

Figure 13. Production Room Lay-out

Cooking Equipments

Table 14. Cooking Equipment

Description Function QTY Unit Total Cost

Cost

Double Gas Use to cook the 1 xx xx

Burner crackers

TOTAL xx

Kitchen utensil
Description QTY Unit Cost Total Cost
 Iron wok
Measuring cup/
spoon
Wire whisk
Kitchen knife
Spoon
Mixing bowl/
stainless utility bow
Chopping board
Spatula

Cooking Equipment and Tools

Steamer Steamer a small kitchen appliance
used to cook or prepare various foods
with steam heat by means of holding
the food in a closed vessel reducing
steam escape. This manner of
cooking is called steaming.

Blender an electric machine used in the

kitchen for breaking down foods or
making smooth liquid substances from
soft foods and liquids
Casserole Variety of a large, deep pan or bowl
used for cooking a variety of dishes in
the oven; it is also a category of foods
cooked in such a vessel.
Mixing bowl is a deep bowl that is particularly well
suited for mixing ingredients together
in.
Measuring cup Is a kitchen utensil used primarily to
measure the volume of liquid or bulk
solid cooking ingredients such as flour
and sugar, especially for volumes
from about 50 mL (2 fl oz) upwards.
Measuring spoon is a spoon used to measure an
amount of an ingredient, either liquid
or dry, when cooking
Knife is a tool or weapon with a cutting edge
or blade, usually attached to a handle
or hilt
 Wire whisk is a cooking utensil which can be used
to blend ingredients smooth or to
incorporate air into a mixture, in a
process known as whisking or
whipping

CHAPTER IV

MANAGEMENT STUDY

Management study discuss the name of the product, form of organization,

the vision and mission, the core values, capitalization, organizational chart,

manpower resources, duties and responsibilities, man power requirement, and

regulations and policies. Management sis the coordination and administration of

tasks to achieve a goal. Such administration activities include setting the

organization’s strategy and coordinating the efforts of staff to accomplish these

objectives through the application of available resources. Therefore,

management is considered as the force that runs a business and is responsible

for its success or failure.

The overall implementation plan is discussed in the organization and

management study. This aspect includes a study of the key personnel, basic

consideration in forming the organization, form of ownership, organizational

chart, and project schedule.

This study aims to:

a. To analyse the organization and management aspect of the business,

b. To determine the form of the proposed business,

c. To introduce or present the exact capitalization of the business,

d. To identify requirements and qualification, duties and responsibilities and

salaries

e. To illustrate and clearly discuss the flow of authority and the policies that

will serve as a guide of the entire business.

Name of the business

Kangkong crackers is a partnership business that promotes healthy and

nutritious snacks by using kangkong leaf as the main ingredients. The name of

the business is formulated to ensure the customers that the product is organic.

Form of Business

The form of business is a partnership. By the contract of partnership, two

or more persons bind themselves to contribute money, property, and industry

with the intension of dividing the profits among themselves. (Art. 1767)

Kangkong crackers as partnership will be registered with the different

government agencies as Securities and Exchange Commission (SEC),

Department of Trade and Industry (DTI), Business Permit and Licensing Office of

General Santos City (BPGO), Bureau of Internal Revenue (BIR).

 The project will have its full blast after it has complied with all the
necessary documents and technical requirements needed to operate and engage
in this type of business.

Vision

To be recognized as one of the healthiest snacks in the Philippines.

Mission

To inspire healthier communities by connecting people to healthy food.

Core Values

 Teamwork- To achieve common goal.

 Excellence- giving our best to deal in every situation.

 Customer Service Oriented- giving Quality servicing and relationship to

our beloved customers.

Capitalization

 Table 31. Capitalization

Partners Type of Partner Capital

Shainalene Angcog Capitalist & Managing Partner xx

Richard Clyde Semillano Capitalist & Managing Partner xx

Lourdios Edullantes Capitalist & Managing Partner xx

TOTAL CAPITAL xx
Organizatinal chart

Shainalene Angcog
Richard Clyde
Semillano
Lourdios Edullantes
(PARTNERS)

Manager

Cook

Cashier

Delivery man

The figure above shows the different position in the organization. It also entails

that if something is wrong in the business they would know whom are they going

to approach.

Manpower resources

POSITION NO. OF EMPLOYEES

Manager 1

Cook 1

Cashier 1
 Delivery man 1

Total no. of emplyees 4

Duties and Responsibilities

• Manager- who often oversee their employees. Who set policies,

operations, create and maintain budgets, and evaluate employees, organization

performance and efficiencies.

• Cook- they are responsible for the overall operations for the back of house

and kitchen area of the business. They also purchase for the product and stock,

and they make sure to have a proper food preparation.

• Cashier- they are responsible of welcoming customers, answering their

question, and providing advice or recommendation. Casher also handling

payments and receipts in a store, bank, or other business also ensure current

customers have the right products and services.

• Delivery man- Loading, transporting, and delivering items to customers or

businesses in a safe, timely manner. Reviewing orders before and after delivery

to ensure that orders are complete, the charges are correct, and the customer is

satisfied. Assisting with loading and unloading items from vehicle.

Manpower Requirements
 Manpower is defined as the total of number of individuals who are

employed in a company. In an organization the manpower needed for a particular

work and in future is estimated and planned through different techniques

available. This concept is called manpower planning. (Published by MBA Skool

Team, Last Updated: May 25, 2020)

It is very vital in all business organization to know their manpower

requirements to operate systematically and effectively. It will determine the

capacity or capabilities of the employees to fit in the business flow and to have a

clear duty and responsibility. Having standard qualification in hiring and selecting,

the employee will establish efficient business operations. (Acabo.A.J,et al, 2010)

The proposed business will recruit and employ manpower based on the

qualification of work. Referrals from trusted people will also be entertained.

Qualified applicants will then pass the necessary requirements to the

management such as:

 Copy of Birth Certificate

 High school / College diploma

Manager

The Manager is a person who exercises managerial functions primarily.

They should have the power to hire, fire, discipline, do performance appraisals,

and monitor attendance. Monitors the performance of the employee. Responsible

for the overall on-going production operations including inventory control,

operation visit, equipment maintenance, and supplier’s production inventory.

Ensures the quality of products and all the food standards are met.

Legal Requirements

- City of General Santos City

 Business Permit

 Barangay Business Clearance

 Sanitary permit. BIR forms

- DTI

 Application for Partnership

 Business Name Registration Form

- SEC

 Articles of partnership

 Registration data sheet.

- FDA

 Petition to open a food establishment.

Regulations and Policies

 Recruitment policy

On the recruitment policy the potential employee must meet the requirements of

the job qualification

 Employee compensation and benefits policy

Salaries and Wages

Table 32. Personnel Salary Structure

Employees QTY Daily Salary Monthly Annual

Manager 1 xx xx

Cashier 1 xx xx xx

Salesperson 1 xx xx xx

Delivery Personnel 1 xx xx xx

QTY Twice/week Monthly Annual

Kitchen chef personnel 1 xx xx xx

TOTAL xx xx

The manager and other employees shall receive salary and wages as

provided in the contracts of employment every 15 th and last day of the month.