Guest Marketing Suite
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.
- Easy email and SMS communication tools, templates, and campaign building
- Promotional templates to quickly up-sell or cross-sell ancillary products
- Data management for unified guest profile creation, list generation, and guest segmentation
- Automation that updates segments and sends guest communications based upon a clear set of rules for “set it and forget it” functionality
- Configurable reporting and insights to suit individual properties or portfolios
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