Report an issue
Complaints
Which? is committed to providing an exceptional standard of service. We are disappointed when our members have cause to complain but, where things do not go as well as we would have hoped, we apologise and work hard to remedy concerns quickly. Click here for the easiest way to raise a complaint.
Report a scam
If you’ve seen a scam that you’d like to tell us about, please use our scam sharer tool and your story will help with our research, content, and policy work investigating scams.
You should also report scams to the relevant authorities - check out this article for guidance.
I've found a technical issue with the website
If you’d like to report a technical issue with our website, select the blue feedback tab on the right of the screen. Choose the icon that represents your experience with our website, click ‘technical issue’ from the list, and type details of your issue in the comments box. Once complete, click submit.
Before reporting a broken link found on the website, first, clear your cache and cookies and attempt a fresh login. You can find the instructions on how to delete your cache and cookies for the most common browsers below. Just remember to close and reopen your browser before re-entering your passwords and select passwords if you are provided with a drop-down list:
If after following these steps the link is still broken, continue to report the technical issue using the blue feedback tab.